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Every time I order from Fast Growing Trees I am always sure I am getting quality Plants and Trees. They package there goods expertly and always ready to plant and grow in my gardens and yard. Thank you Fast Trees. Com
I purchased 5 hydrangeas, I didn't realize they'd be only about 3-4" in height. After being super disappointed I planted them anyhow. Few days later, I went to Lowe's and saw the same hydrangeas, same price, but 10x larger! I called customer service and received probably half my money back. I've done so many purchases from this company in the past. Next time I'm checking local stores first...
I hesitated ordering live plants from an online vendor. Order was shipped promptly and packaged well, Roses are doing well, I would order from them again.
My tree came quickly and very well packed! I removed it and it was a little tired from his journey so I watered it and it perked up within hours. Planted it two days later and it has already grown some snd looking beautiful! The root ball was really nice and made it simple to plant along with card instructions. Could not ask for a better experience!
I received the trees and found to be pretty beat up they had branches broken and the roots had completely broken free from the dirt that they had grown in. I quickly told them home and planted them and water alot. They seem to be ok so far but will take quite a bit of time to recover.
I ordered a 6 ft upcharge White Dogwood
I was shipped a 6ft Weeping Willow
I called and griped. They said they would ship my Dogwood tree with the corrected order.
I received another 6 ft Weeping Willow!
I called and griped again! They refunded my shipping fee and said they would ship a Dogwood.
I received a Dogwood. 4 feet tall.
I called and said I wanted the upcharged 6ft vs 4 ft difference refunded.
I have yet to see that refund
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Plants were shipped quickly, and arrived healthy. Plants are thriving!
I ordered 3 Crepe Myrtles and 2 Apple Trees. The Apple Trees were in good condition out of the box and still look good. The Crepe Myrtles looked dead but I planted them anyway. I have been watching them and am now convinced they are definitely dead.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I ordered a lemon tree and it was packaged perfectly and his beautiful
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We are so very sorry to hear this and are reaching out privately to offer further assistance.
After placing my order I read several bad reviews about this company. HOWEVER I decided to see for myself. When my plants came they were boxed and protected from damage perfectly, in excellent health, and above average size. They were healthier than expected. There were instructions on how to plant, feed and water. Today they are about 2x the size when first delivered.not sure why there are bad reviews but it happens sometimes.
My trees arrived quickly and in great shape. However, one of the trees I received was not the one I ordered. I called customer service and explained that they had sent me an incorrect tree and one that was one hundred dollars more than the one I had ordered. Not only did they immediately ship me what I had originally ordered, they had me keep the more expensive tree!
Some plants looked good but some were not worth what we paid. Wisteria was supposed to be a 5 gallon and it looked as if someone replanted it in a larger pot but it was a tiny twig with 6 leaves on it. Looked very sad! I will not buy from your company again. Your plants are high but I'm ok paying your prices IF I get what I'm paying for.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Bought 15 trees and was beyond pleased with not only how fast the trees were delivered but the quality of them also
The apricot was not "balled" rather it looks like it was chopped out and packed in some other materials. Large roots cut short and hair roots almost non existent. We will see
The Sea "berry" is not the Russian seabuckthorn but some hybrid that is apparently thornless
The goji was dehydrated but perked up
We will give them a week or so to see how they adapt.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
If I were only rating the Little Miss Figgy, it would be 5 stars all the way! It arrived in amazing condition and is thriving! Just 3 weeks later, she already has a fig! The Little Lime Hydrangea tree is doing ok, but I wouldn't say it's thriving yet. Much of the little branches were broken in transit and I had to prune it quite a bit. But it already has some new growth, so I think it will be ok with time.
Received my lilac bush in great condition and planted it as per instructions. It is looking good so far. Will it blossom yet this year? I sure am looking forward to seeing it in bloom. I received the 3-4 foot one. We are just beginning to get warmer weather here in WI.
Redwoods arrived healthy but with very short 1" to 2" sparse branching. I could not see signs of the noted "pruning" prior to shipment. And while the free Dogwood promotion was appreciated, the Dogwood arrived with its primary stalk broken in half due to improper packing of the trees. I. e. The Dogwood was in the box with one of the Redwoods and had no packing material to support it. As a result, the Dogwood was loose within the box allowing it to bounce all over during shipment.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Wonderful experience. Loved the two ladies on the phone. They knew what I wanted and how to get it to me. Awesome in this day and age.
I was expecting more based on photos when I ordered. I received what looks like one 4 inch twig. This was a gift so I was SUPER bummed out.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
We are so very sorry to hear this and are reaching out privately to offer further assistance.