Trees.com

All plants (arborvitae, roses, azaleas) arrived in excellent condition and are flourishing in their pots on my patio. Unfortunately getting them in the ground is delayed until I can get my little bit of land (poorly drained clay) prepared to give them a happy home. I'm hoping that will happen soon and they will still be thriving by the time they can be planted.

As soon as I received the box... I opened it and noticed all the leaves were brown and curled up... dry. I got it in the soil within the hour and watered it. It's been a week and I haven't noticed any new sprouts/leaves yet. It's been getting plenty of rain and sun.
I'm concerned it may not have survived the trip. Will continue to monitor it.
Regards

The quality of the product was great. Shipping was wonderful. The plants were safe and securely delivered

Bought 2 trees last summer. 1 of them did not make it through winter. They credited me back the price I paid for that tree and I was able to get another.

The tree (Flame Thrower Red Bud) arrived on time, in a tall box. Ok - I thought that was weird, a tree in a box. Given how skinny it was, I named it Tooth Pick Charlie (from the movie Some Like it Hot with Tony Curtis and Jack Lemon). Seriously - the broom handle I used to stake it was thicker! I was skeptical as the root ball was pretty small. There were young leaves on the branches so I said encouraging things to the tree and planted it as directed. One month later Tooth Pick Charlie is THRIVING and producing all kinds of new, beautiful leaves. So have faith!

Plants were dead when they arrived... so I am unhappy

The tree arrived carefully packaged and looking quite healthy. I planted it the day after arrival, kept it regularly watered, and it seemed to thriving. But within two weeks, the leaves turned brown and are beginning to fall off. Looks like the tree is dying.

The customer service agent (Mandy?) that assisted me was very helpful. She was patient and knowledgeable which made my purchase a breeze.

Very good experience. Would order again.)*******0000

I had asked that the tree be sent on a certain date as I was away
Ti arrived early
The roots fell out of the bag when i opened it
The fertilizing materials are unarmed and confusing and I was apparently not given enough
I hope all goes well, but not too confident

When I received the plant it looks in good condition but some leaves had tiny holes. I was observing the plant these past weeks and new nice leaves are growing but also it looks like tiny holes are still showing in other leaves.

When I placed the order, she was very helpful. Friendly which is important

Both the lemon tree and lemon bush were well packaged and arrived safely. The bush already has 7 lemons! Excellent customer service and delivery notifications along the way. Highly recommend this outstanding company!

Puny 5 gal tree. For what I paid for it I could have gotten a 15 gal tree locally.

My first shipment received was pretty much a 3ft tall stick with 1 branch left. The 2 other branches were broken. Customer service was great though, they sent another one out right away. 2nd shipment arrived, 2 branches were broken again, I guess that is their average during transit. This one had more branches so it wasn't as bad. I bought the 1 year guarantee, so we'll see as the tree grows or survives throughout the year.

I ordered several plants and honestly none of them have grown much. The quality was okay but could have been packaged better. I bought trees at my local Home Depot for less money that are doing better.

After noting that the first tree made a strange roundabout trip around the country before reaching us, we received a crispy-leafed remnant of what we had expected to be our beautiful young eucalyptus tree. So we inquired as to the expected state of affairs. Customer service promptly replied and sent a new tree. It arrived two days later in perfect condition. (First tree died. Second tree is doing great!)

I ordered a Weeping Cherry tree for my Brother-in-law and sister. It arrived damaged, the top 2 branches were broken. They contacted FastGrowing Trees and they sent a replacement immediately. Great customer service!

We ordered 8 plants in total and 6 of them were fine but two of the New Love Clematis Shrubs arrived in rough shape. We planted them in hopes that they'd make it, but no luck. An email was sent to customer service a few weeks ago but we haven't heard anything back. We could have already returned them to a local store for replacement.