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I got dozens of emails before my order even arrived. I reset my preferences to get email once a month, but the emails continued to come. Then I unsubscribed and they still continued to come. At least daily. I unsubscribed again and they finally stopped. Spamming new customers with a flood of emails is not a way to make a good impression.
The trees looks wonderful and are still thriving. So awesome! Thanks so much
Received my Plumeria tree and 3 plants. All but one looked destroyed. Customer service was great with advice and why they looked dead. Now it's a wait and see process.
The plants are always better than what you expect. They're packaged well, arrive in great condition, and are already thriving.
4 of the 10 Pencil scrubs are not doing well even though they are planted next to each other in the same soil and watered the same way. The leaves are drying up and are stiff to touch and falling.
We're sorry to hear that your trees are struggling! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
I was blown away with everything -- packaging, receipt and the TREES! FastGrowingTrees will be my go to from now on without hesitation. Fantastic Fantastic Fantastic!
When I called they we're very helpful and answered all my questions. I received my Nallie Hollys and I was very pleased with how they we're shipped and looked. I've planted them and they look awesome.
I bought a peach tree, delivered fast, packaged w/ care and tree is healthy and thriving. I'm so happy.
In the past I bought bare-root trees and I'm happy with those but I wanted a tree that wasn't a bare root and grown a bit.
You'll be very happy with your purchase.
I also bought another fruit tree (Asian pear tree) it's being delivered in couple days,
We were very happy with the trees we received. We had ordered 38 Green Giant Thuja's. Was impressed how healthy the trees were. We did have an issue with shipping which was due to FedEx misplacing 4 trees. When we received them we then planted, but due to the delay they didn't seem to be doing so well. Contacted Fast Growing Trees and without hesitation they replaced the 4 Trees. Can't ask for anything more than that. Great Customer Service as well. I have no hesitation in recommending Fast Growing Trees.
First tree arrived broken and dried
Second replacement tree quite tiny and dry
Should have purchased elsewhere for 1/3 the price
Definitely poor purchase
We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!
Great products! Arrived promptly with directions. One tree never arrived. Customer service was easy to reach with a quick phone call. They promptly shipped a replacement tree! Great overall experience! Highly recommend!
They were extremely helpful in refunding some trees that didn't make it a full year.
The tree sat on the porch in the sun for a few days, I did not know it was there, never got an email that it had shipped, it was somewhat wilted but came back after I got it wet
Planted both trees when they arrived. Watered both. Root system on apricot tree did not look good.
Cherry tree looks good, apricot tree dried up does not look like it will live.
We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!
I ordered 4 trees, 2 crepe myrtles, and some day lilies. All arrived on time, but the box was crushed. Luckily the plants inside had been very well packed and were still in good shape. All were planted the next day. One of the myrtles died within days, and one of the eucalyptus is struggling to survive. Otherwise, we are very pleased
It was so easy to order and the trees came quickly. They were easy to plant - we will watch them over the next year and see how they grow.
First my plants were shipped to Texas to someone else then when I called the company back and received my palm trees they are nothing like what is pictured. Very disappointed
We're so sorry to hear that your palm trees are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!
I was not notified that the trees had shipped and, thankfully, was home to receive them and unpack them. I got them other ground right away and have been diligent with watering. They both have lost a lot of leaves but seem to have stabilized in two weeks. I'm hoping to see some signs of new growth soon.
Having never before purchased a bush or tree online, I really didn't know what to expect. I was actually skeptical that a wisteria being shipped from South Carolina to Texas could arrive looking healthy and in great condition, but I sure was wrong. It arrived perfectly boxed and in perfect condition. It was as if it had been boxed just a couple of hours earlier. It even arrived with 2 beautiful unopened blooms.
First of all, my trees/plants did NOT arrive in 1-2 days. It was almost a week before my order was delivered. Secondly, when they arrived they were kind of beat up and all three of them had brown leaves on them and in the box. Certainly not what I was expecting. I planted my trees in large pots and watered them thoroughly. I've had them for about 2 weeks now and they are just starting to perk up and look healthy. Thank goodness I sprung for the plant guarantee because I'm afraid I may need it before the year is over.
We apologize for the confusion! Our orders ship out within 1-2 days but the amount of time spent in transit is going to depend on where you're at in relation to our nursery.
It typically takes a couple of week for a plant to recover from the stress of shipping but the plants should begin putting out lots of new growth and looking beautiful!
We are so sorry to hear this! Thank you for the feedback!