Trees.com

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North Carolina
1 review
0 helpful votes
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Trees
July 5, 2021

We ordered 50 plus trees. I was skeptical and unsure how they would be shipped so when multitudes of boxes arrived I was overwhelmed. Took a while to unpack. Evergreens were in great condition. Deciduous trees had couple of broken limbs and looked sad. A call to customer service and they were kind enough to send me three replacements.

Date of experience: July 5, 2021
North Carolina
2 reviews
0 helpful votes
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Shade Tree
July 5, 2021

This was so easy and quick to order. Best place to shop for trees ever.

Date of experience: July 5, 2021
California
2 reviews
0 helpful votes
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Tree
July 5, 2021

I am a little concerned about the tree I received. Very spindly and hardly any root ball. My little finger is larger than the trunk.

Date of experience: July 4, 2021
Georgia
1 review
0 helpful votes
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Fruit trees
July 5, 2021

Website was easy to use and identify my zone. Delivery was fast and my trees were carefully packaged.

Date of experience: July 4, 2021
Texas
1 review
0 helpful votes
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They died out on me from the snow storm
July 9, 2021

Bad they died out on me from the cold and little snow we had was very unsatisfied

Date of experience: July 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your palm trees didn't make it! We have reached out privately to help!

Florida
2 reviews
0 helpful votes
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Excellent customer service
July 4, 2021

My tree came to me with all the leaves dried up and falling off. I took a photo and sent it to customer service yes. Within a week they sent me a replacement that was gorgeous--lots of healthy leaves and a nice size. Thank you, FastGrowingTrees.

Date of experience: July 4, 2021
North Carolina
1 review
0 helpful votes
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Great service
July 4, 2021

My tree arrived 48 hours after I placed the order and 24 hrs after they shipped it.
The tree came in excellent condition and the leaves were on wilted at all.

Date of experience: July 4, 2021
Missouri
1 review
0 helpful votes
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Mimosa tree
July 4, 2021

Arrived very fast and in very healthy condition, very impressed.

Date of experience: July 4, 2021
Idaho
1 review
0 helpful votes
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Stuffed plants in a box
July 8, 2021

I would not purchase these plants as delivered if I saw them at a nursery, Lowe's or even Home Depot. The box does not even indicate which end should stay up, because of this the plants crush and mash each other.

Date of experience: July 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for your experience! It looks like we have replacements on their way! Let us know if we can help with anything else!

Ohio
1 review
0 helpful votes
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Avocado tree
July 3, 2021

My tree arrived intact and safely. I could have bought the book on growing an avocado tree but I was so sure that some sort of minimal instructions would come with the tree regarding sunlight and watering. Google helped out with this, but for the cost for the free you would think that some sort of minimal instructions would have come with it.

Date of experience: July 3, 2021
Louisiana
1 review
0 helpful votes
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Great plants
July 3, 2021

Arrived beautifully packed and ready to be planted.

Date of experience: July 3, 2021
Ohio
1 review
0 helpful votes
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All in one almond tree
July 3, 2021

No problems or issues. Trees were in good shape when received and are still alive.

Date of experience: July 2, 2021
Idaho
3 reviews
0 helpful votes
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Horrible
July 8, 2021

Sent me dead plants I called the day I opened them and was told to let them get used to the environment. It had nothing to do with the environment the plants were sick. Very sick. It took me a week and a half to get my issues resolved. Like pulling wisdom teeth to get a response from them and get my money back. Horrible inwill never buy from them again

Date of experience: July 2, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause a plants leaves to wilt and even fall off, but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We appreciate your patience and are happy we were able to assist you with a refund

Texas
1 review
0 helpful votes
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Great! Tree
July 2, 2021

Tree arrived in good timing and lively,& fully leafed.

Date of experience: July 2, 2021
Texas
1 review
0 helpful votes
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Tree Question
July 2, 2021

Spoke with an agent over the phone about question of my recently purchased tree. Explained that after planting my tree as directed the product wasn't adapting to the environment. Answered all my concerns and guided me on what to do and not to do to help the tree regain its life if it had gone into the protection phase.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Great Resource
July 2, 2021

I am extremely pleased with Fast Growing Trees. The selection is great, the plants are shipped quickly and with care, and there is usually a very good selection of cultivars.

Date of experience: July 2, 2021
Massachusetts
1 review
0 helpful votes
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Great, but
July 2, 2021

The shipping was a problem, I am surprised the made it at all

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Not as expected
July 2, 2021

I was very excited to get a 4-5 ft young tree! I did not expect to receive a thin twig! It is approximately 4 ft tall, but extremely thin with only a couple leaves at the very top :( I am going to plant this stick and see what happens, but I doubt I will order from this company again

Date of experience: July 1, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

North Carolina
1 review
0 helpful votes
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Annabelle Hydrangeas
July 1, 2021

Everything was great to start to finish!
Plants were delivered on time! They looked great when delivered!
They have taken off! Lots of new growth in 3 weeks!

Date of experience: July 1, 2021
South Dakota
1 review
0 helpful votes
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Excellent!
July 1, 2021

I've been looking for a mulberry tree for years. I was excited to find one. I was a little nervous about ordering online and shipping a live tree. When it arrived, the box was a little beat up…but the tree was protected by an inside container. The tree was perfect. The soil was still nice and moist.

Date of experience: July 1, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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