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Reliable service. The car was transported to my state very quickly, not damaged and prices are quite affordable. Satisfied with their work 100 percent.
Well done, good job! It was fundamentally important for me to quickly take a car in my state; they coped with this job just fine. Not the slightest scratch at the same time.
Thank you, Samir! We always aim to deliver the best service to our customers. We greatly appreciate you trusting us with your car transportation!
I signed a contract with Tmshupping. What can I say about their services. They provide good carriers there, competent carriers, the car appeared on the painting, they did everything they said. I ordered Nissan rouge 2016 and the car was delivered in good condition, also the price is lower than that of other agencies. In general, I'm happy with their services, I think once again to order a car.
It's great to hear from you, John! We appreciate your review!
Very pleased with this service. Recently there was a need to transport my car to another city. A colleague advised this company. On the phone, the consultant was very polite and answered all the questions. The car was delivered on time and without any problems. Was very pleased and will refer again!
Thank you for the kind review, Emin! We are glad to know that the cars got to you in a safe condition. Best regards, TMShipping
Two months ago I was moving to CA and had to organise the shipping of all three cars of mine. My biggest priority was to get a good deal as I was on a budjet and I got the best price from this company. Also, the whole process turned out to be hassle-free. I basically filled out the form online and received a call couple of days later with all the details for the transprotation. Great service! Thanks
We are glad to hear that everything went well with your car transportation, Tom! Thank you for the feedback! Best regards, TMShipping
Great service! My car was delivered ahead of time! During transportation, I always knew the location of my car. The staff was very polite and clearly answered all my questions. When the car was delivered, there wasn't a scratch on it. I Express my gratitude to TMSHIPPING for the good work.
Dear Michael we aim to deliver the best customer service, and we are glad to hear that everything went well!
I really liked TMSHIPPING. At first I thought that the transport will take a lot of time and pull out of me a lot of money. But, to my surprise, it was not expensive and my car was transported in a short time. Thank you very much for that.
Good afternoon, Mariam! Thank you for sharing your experience with us! That's true that car shipping services can save you plenty of time. We are glad you went for it and was left satisfied!
I had no experience with transportation before. So I was a little worried about my car. But fortunately the carriage did not have any difficulties. The employees of this company were very responsible to all my requirements. The truck driver who took the route was also good. Thank you TMSHIPPING.
It's great to hear from you Aiden! We are pleased to know that you were left satisfied with the service provided. Best regards
I recently purchased a new Mercedes at the showroom. But the trouble is, I have not received the right yet, so I had to order the transport of personal transport. This company, TMShipping, was advised to me by a friend. I was incredibly worried about the integrity of my car, but when I saw the conditions under which it would be transported, I calmed down. Service is excellent, fast and reliable. Recommend!
Dear Solomon, we aim to deliver the best customer service, and we are glad to hear that everything went well!
The first time I turned to car service, I was very concerned. In addition, it was my new car, for which I was particularly worried. Tmshipping is a leader in this area, so I chose it. My fears were not justified - the manager offered to transport the car in specially protected conditions, but rather in a container for transportation. I totally liked it, and I agreed. Boot neatly, for which special thanks. The transportation process went well. I am very grateful to you.
It's great to hear from you, Jerry! We are pleased to know that everything went well with your car shipping. Best regards
Excellent and reliable company. They quickly transported my car to Chicago. I was very pleased with the result.
Thank you for your feedback, Frank! Sincerely yours, TMShipping
At first I thought that, as always, I should take the car myself to the company, wait for its overload and, after all, spend half a day there before sending it. But TMSHIPPING surprised me! Having loaded the car at the agreed time, from my garage, it is very convenient! I appreciate your service, now I'm your regular customer!
We appreciate your kind words, Andy! We will be happy to assist you in the future with your car transportation. Best regards, TMShipping
I carefully selected the company to transport my car. I'm glad that I hired this company TM Shipping. The driver took my car from my house the next day. He turned out to be a nice guy. He has been working in the trucking business for five years and he is a true professional. The car arrived quickly and in excellent condition. My car is already in the garage in my new home. I am satisfied with the driver's work.
It's great to hear our team deal well! Thank you so much for your feedback and review!
I thought that there would not be enough space for my pickup truck, but it was loaded without any problems at all. I liked the approach of employees to solving my problem. Very professional workers, starting from the manager finishing with the driver. I'm 100% satisfied with your work!
Great to hear from you, Brian! Thank you for trusting us with your car shipping!
It's good that there are companies like Tmshipping! We had a somewhat unconventional situation - it was required to transfer two cars, but they were at a considerable distance between each other. It turned out that this is not a problem. They planned the route, clarified all the conditions and the result turned out to be excellent. Thank you!
Thank you for the review, Jane! It's our job to make the car shipping process as hassle-free as possible for our customers. Sincerely yours, TMShipping
My husband and I are very grateful to TMSHIPPING for saving us from unnecessary trouble. Our family van was transported to 1120 km. We ourselves could not cope with this task. Many thanks.
Thank you for the review, Katrin! We understand how valuable time is these days and we aim to make the whole shipping experience as easy as possible for our customers. Sincerely yours, TMShipping
THX so much for helping us with moving to another city. All items are safe, nothing stolen, driver was a nice man. Job was done quickly, price is acceptable. Hope we will work more in future.
Dear Danny! It's good to hear from you, and thank you for sharing your car shipping experience with our company!
Great service! Fully satisfied with work of my assistant. Driver was polite and kept in touch with me and my broker. Reccomend.
Thank you for the positive feedback, Danny! We are glad to hear everything went well!
Tmshipping was prompt and professional. The price was really cheap. Also they never charge a dollar upfront. Will use again 100%
It's great to hear that our company met your expectations, dear D. T.!
I do not know who these people are that are writing such glowing recommendations for TM Shipping, ie friends, family, TMShipping themselves? Because my experience is the complete opposite of these glowing recommendations. Before hiring an auto shipping company, I did my thorough research and was recommended to read reviews on this site - Transport Reviews.
The reviews about many auto shipping companies on this site warned of brokers accepting low prices and then the customer was left stranded with no driver 48 hours before the car was supposed to be picked up. This is exactly what happened with me when contracting TMShipping I was left with no driver hours before my scheduled date of pick up.
I contracted TMShipping and Julia more than 6 weeks before the date of pick-up for not one, but 2 cars. I explained very clearly that I needed to fly out on a Friday evening (Aug. 24) and my ideal pick-up window was the day before, but that I could do Wednesday afternoon Aug. 22 Friday afternoon Aug. 24 (Auto brokers require a 48 hour window). A week before pick-up I called. TMShipping and the days leading up to the pick-up date as well. I was always told that there was no problem with my pick-up date of Aug. 23 and Julia would be getting with me, as to who my actual driver would be. Normally, a driver should have been contacting a week to four days before the scheduled pick-up date.
48 hours before the scheduled pick-up I called Julia (she did not call me) requesting the name of my driver and time of pick-up. It was only then that she said there was a problem with the price she quoted me as being too low and the driver she wanted to use already made his pick-up on the day of my call. She was only concerned about the price, not the fact that it was imperative for my 2 cars to be picked up within the next 48 hours because I was completing a move and had to catch a flight in 72 hours, which was explained to her quite clearly during our initial conversation. I asked her if she could provide a driver, any driver irrespective of the price and advise. We spoke at noon and she said that she would get back to me by 4 pm that same day with no promise whatsoever that she would come up with a driver.
Therefore, I called Ship Your Car Now LLC and spoke with Jay Rapp. I explained my situation to Jay and he grasped immediately that I needed A DRIVER for the 2 cars to be shipped within 48 hours and said that he would find a driver for sure within 48 hours and that he would do the best on price, but considering it was within 48 hours, it would cost more than what TMShipping quoted me. He was right. It did cost more, but it was a fair quote and he called back almost immediately advising me that he had located a driver, Marcus of Lopes Shipping, for pick-up the very next day.
Interestingly while I was on the phone as well, he seemed to have the most-up-to-date technology, since he commented that there were "73 people in front of me". I am positive TM Shipping and Julia do not have this technology. The 73 people were 73 other suckers like me previously thinking that their order would be fulfilled at some lower price that no driver would touch.
The next day, Marcus of Lopes Shipping came to my home and picked up my 2 cars. He was a pleasant guy and he explained to me that he has been in business as an auto transporter for 8 years and has never had a claim. He said that Ship Your Car Now is a large broker and confirmed what I already concluded that Ship Your Car Now uses the latest technology in locating drivers. When I told him what had happened with TM Shipping, Marcus said that he had "never heard of this company." This comes from an auto shipper with 8 years experience of transporting cars from New England to Florida on a regular basis, and TM Shipping is based out of Miami.
Marcus picked up my car on a Wednesday from my home. When I arrived in Florida late Friday night, my two cars where perfectly parked next to one another in my driveway.
So when looking for the best shipping company from New England or around NYC to Florida or along the way, contact Lopes Shipping. When looking for a broker covering the entire country, contact Jay Rapp of Ship Your Car Now LLC. Don't bother with TM Shipping, unless you want to end up with no driver coming to pick up your cars and scrambling to contact another auto shipping broker 72 hours before your scheduled flight.
Dear Bucky,
My name is Tim and I'm the owner of TMShipping company. Thank you for your feedback, and for taking the time to share your experience with us. It's greatly appreciated as it helps us to improve the quality of our services. It's really disappointing to me that you were left unsatisfied.
Please, let me explain how things work and how the situation turned out to be that way.
We are a brokerage company and at first, you conclude an agreement with us to arrange your car transportation. After that we check what carrier company is available to ship your car on the date requested, and 24 hours prior to the pickup date we receive the details from the carrier company assigned - what time the pickup is going to be on the following day, the phone# and name of the particular driver and kind of truck that the car will be transported on. Carrier companies have many trucks and they base their route on the loads collected, and sometimes they change the route due to such reasons as not having been able to get enough loads, technical issues, customers canceling shipping at the last minute, etc. All these things make carriers to rearrange everything, and that's the reason that no company can provide you with all the details too far in advance - in most cases it happens a day or two before the first available pickup date you choose.
In your particular case, everything was going according to plan. The carrier company was assigned for the pickup on the 23rd of August, 2018 and we were expecting the details for the pickup timing and the contact information of the driver from them. You contacted us 48 hours prior to the pickup and canceled your agreement with our company. We made several unsuccessful attempts to contact you.
We do understand that you wanted to be sure as far in advance as possible that your car will be picked up on time. I do believe that it was our manager's slip not to give you enough of the details on how this whole process works. I would like to assure you that none of the situations similar to this one is left out. Each one of them would always be brought to the attention of all of the employees in our regular meetings, and discussed in detail so we can improve our customer service and avoid similar situations in the future.
I would personally like to thank you once again for this review. As it was brought to my attention I made sure that this situation was looked into and would not happen again.
Bucky, I would also like to explain that all brokers work in the same database, therefore with the same base of carrier companies that are members of the particular system, who work in the United States. None of a broker company has access to any different database or special technologies. The only difference is the price that a particular broker company offers. Our company values each one of our customers, their time and money. Therefore, we always aim to offer the best shipping rates to our clients, but also the realistic ones. And, as you know, we never charge anything upfront.
Bucky, I'm very sorry that I wasn't able to reach out to you at the time. Due to this misunderstanding, I would like to give you and your family members a special offer - you can ship your car with us five times and there would be no service fee applied from our side (it's only the carrier who you would need to pay for the shipping).
Please, do not hesitate to contact us and I am sure that we can find a way to leave you satisfied with our customer services.
Sincerely, Tim
Thank you for your feedback, Eugen! We greatly appreciate you trusting us with the car shipment. Best regards, TMShipping