TicketsatWorkReviews 363

I purchased tickets to Universal Studios, received an email confirmation that my order went through. After I received my confirmation email that the tickets were being sent to me I booked a non refundable hotel room. Two hours later I received an email from tickets at work saying my tickets to Universal Studios was canceled. I called tickets at work and they said the dates I chose were no longer available and that the charges would show up as pending on my credit card for up to 5 days but it would reversed and it will not be charged. He then said he could assist me with choosing another date and after I pay he can manually get the tickets and send them to me right away after I pay. So I chose a different date, he sent me a remote payment via email, I paid, got placed on hold while he manually got the tickets then he came back on the line said the dates we chose again were not available and that the charges again ($1500. 00) would show up pending on my credit card for up to 5 days but would fall off without being charged. He said to choose a different date, at this point i was hesitant because now i had two pending $1500 charges on my credit card... then the phone got disconnected. I called back and of course got someone else and explained the situation. He picked up where the other guy left off. We tried again, I paid then he came back and said the tickets were not available. So at this point i now have 3 $1500 pending charges on my credit card! They guy placed me on hold and said he was going to call Universal Studios himself. When he came back on the line he said that Universal Studios said they no longer do this ticket deal with them and the problem is is that their website is not updated. (but it will take your payment!) I feel so stupid for being duped 3 times. I just pray to God that these charges do actually fall off and it does not turn into a payment dispute. So, after all that I just order tickets straight from the Universal Studios website, not only did i get my tickets right away but it ended up being $80 cheaper had the ticket purchase at tickets at work actually went through.

Update: 2 of the charges ended going through and my credit card and it was charged, however, they were reversed. Also, I forgot to mention, after the second attempt to get tickets the guys tried convincing me to just credit my account instead of trying to purchase tickets. I almost fell for it but then asked "what happens, if for the 3rd time they don't have tickets available. Will i be stuck with a $1500 credit that I cannot cash out or get back?. He said yes. Thank God I didn't because I would be stuck with a $1500 credit with a company I don't feel comfortable doing business with.