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The Training Room

2.8

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The Training Room Reviews Summary

The Training Room offers accredited personal training courses with flexible learning options to suit individual needs. Their comprehensive training programs focus on personal training, nutrition, and strength and conditioning, providing students with the skills and knowledge needed to excel in the fitness industry.

This summary is generated by AI, based on text from customer reviews

service
42
value
43
returns
5
quality
42

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Georgia
1 review
9 helpful votes
Follow Jake W.
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I spoke with one of the representatives on the phone over a week ago regarding the cancellation of my place on the personal trainer course commencing in April. After sending multiple emails and phone calls with no reply...
I was told that if I cancelled before 14 days of the initial payment ( which I did) than I would get a full refund which still has not been credited back onto the account.
When booking I was told that the deposit for the course was £200 but in fact £289.85 was removed from the account with no recepts with I was told would be forwarded on to me.
I have send numerous emails with no reply.
We have spoken with the bank and shall be taking this further!

Date of experience: March 8, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi there,

We are sorry to hear this, please can you contact our Customer Services Team at your earliest convenience on [email protected] so that this concern can be reviewed in more detail for you.

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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I had a really great experience with The Training Room. Although the 5 weeks were incredibly intensive, I found them very rewarding and fun. Liz at the London Academy was a really brilliant tutor. She really went the extra mile to make sure we all had the information we needed and was fun, engaging and educational in class. We had a lovely group of about 18 of us and a lot of us are still in touch. The online portal was good too - but be prepared to be proactive. You'll need to pay attention to deadlines and ideally get the reading done ahead of the course. There's a lot of work! This short-course isn't for the faint hearted!

Date of experience: March 7, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Kirstie,

Thank you for taking the time to leave a review. We'll certainly pass on your comments to Liz!

Be sure to keep us updated on your journey

GB
1 review
4 helpful votes
Follow Sarah N.
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I am doing my training online with the training room and Liz Shaw is my tutor. She is going above and beyond to support me and is really helpful.

Date of experience: March 7, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Sarah,

Thank you for taking the time to leave a review. We'll be sure to pass on your comments to Liz!

Kind regards,
The Training Room

GB
1 review
10 helpful votes
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AMAZING
March 8, 2020

Absolutely LOVED this course. Had the best tutor in the world Luke. He explained things so simply and made the second language of anatomy&physiology so much easier to understand. I will be pushing any friends of mine interested to go through this company because it's organised, easy to follow and jam packed of everything needed to know to be successful. Very excited to get started now into looking for a job in my home town of Nottingham :)

Date of experience: March 7, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Heather,

Thank you for taking the time to leave a review. We'll be sure to pass on your comments to Luke!

Kind regards,
The Training Room

GB
1 review
5 helpful votes
Follow Seana G.
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I really enjoyed this course with my great help from a fantastic tutor Liz Shaw. Highly recommend to anyone looking to get into personal training

Date of experience: March 4, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Seana,

Thank you for taking the time to leave a review. We'll be sure to pass on your comments to Liz!

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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This course definitely exceeded expectations. With completing both a level 2 & 3 qualification in the space of 5 weeks I had concerns around how I would successfully achieve this, however I did! I believe this is down to the delivery of the course by my tutor Luke Crossley. He gave us clear guidance on timescales and when best to complete activities, he was open and honest about the level of commitment and this definitely set the whole team up for success. His passion and commitment to our success made the course what it was. I have not just completed the course but I have also made 5 new PT connections in my course friends. I would recommend this course to anyone.

Date of experience: March 2, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Shanice,

Thank you very much for taking the time to leave a review. We'll certainly pass on your kind feedback to Luke!

Kind regards,
The Training Room

GB
1 review
9 helpful votes
Follow Lydia M.
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The support I received from my tutor Luke was outstanding. He was prompt and very detailed when replying to queries regarding my coursework or assessments. Nothing was too much trouble! I have really enjoyed doing the course and the extra CPD courses that were also included. I don't want my learning to stop here, no doubt I will use the training room again for further education in the future.
A massive thank you to Luke for all of your help, patience and support, it was greatly appreciated.

Date of experience: March 2, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Lydia,

Thank you very much for taking the time to leave a review. We'll be sure to pass on your kind comments to Luke!

Kind regards,
The Training Room

GB
1 review
3 helpful votes
Follow Kyla H.
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Kerry is always there if I need to ask any questions and willing to help. Going above and beyond to ensure I have all the information I need to continue with my course.

Date of experience: February 28, 2020
GB
1 review
4 helpful votes
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This course has been absolutely superb! There's a lot of material provided with this course which is all very interesting and very useful for both before and after the course. The online portal was also great for revision which has been put together very well covering important subjects in depth, with the bonus of interactive questions to test your knowledge.
My course tutor Hasit Jethwa, was extremely helpful and knowledgeable. There was a lot to cover in this course in a very short amount of time, but Hasit was always happy to help, in class, after class and via email. His teaching/delivery of this course was outstanding! Especially due to how much we had to get through!
I'd highly recommend The Training Room!

Date of experience: February 25, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Kruz,

Thank you very much for leaving a review. It's great news that you found the online portal to prove useful, and we're glad you were happy with the level of tutor support provided! We'll certainly pass on your comments to Hasit

GB
1 review
8 helpful votes
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Did this course full time and whilst a little confused over information sent pre course, once the course was underway it all made perfect sense. Big recognition to tutor on this "Hasit Jethwa" who was great at guiding us through the various stages and coaching us in the gym environment. It is intense and if you are not used to studying then clear your diaries as its 6+ weeks of intense work but massively rewarding to qualify Level 2 and 3 Gym Instructor and Personal Trainer.

Date of experience: February 25, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Andy,

Thank you for taking the time to leave a review. It's great that you found the course and studying to be rewarding! We'll be sure to pass on your kind feedback to Hasit!

Kind regards,
The Training Room

GB
1 review
4 helpful votes
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Couldn't have been better
February 23, 2020

Best decision of my life was to go on this course. I've got my dream job within the space of 6 weeks. I can't stress how helpful Liz shaw is as well as the people I met within the classroom!

Date of experience: February 21, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Sonnie,

Thank you for taking the time to leave a review. It's fantastic news you've landed your dream already! We'll pass on your comments to Liz and be sure to keep us updated on your progress!

Kind regards,
The Training Room

GB
1 review
4 helpful votes
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Level 2 level 3 pt course
February 21, 2020

So far the course has been excellent Daniel Rielly has been amazing and the amount of knowledge that he is sharing is awesome
Would totally recommend this course to anyone looking to getting into fitness personal training

Date of experience: February 20, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Gary,

Thank you for taking the time to leave a review. We'll be sure to pass on your comments to Daniel!

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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L3 personal training
February 20, 2020

I just completed my level 2 and 3 Personal Training at Birmingham Academy. The fast track course was full on but I learnt a lot of interesting and relevant things in this short time. Hasit Jethwa was a great tutor, he was very knowledgeable and made the course material engaging and easy to understand.

Date of experience: February 19, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Katie,

Thank you for taking the time to leave a review. We'll certainly pass on your comments to Hasit!

Kind regards,
The Training Room

GB
1 review
6 helpful votes
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Daniel Reilly running this course is an encyclopaedia of knowledge providing interesting classes and engaging students to help gain this qualification.

Date of experience: February 19, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Amrit,

Thank you very much for leaving a review. We'll be sure to pass on your comments to Daniel!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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Good course
February 19, 2020

I enjoyed my course at the training room, although online learning is very hard for this type of class. Luckily for me I had a great tutor and also I have vast experience with the subject before the course. If you are new to exercise and forms, health etc then maybe you should have the class course. My tutor Luke was very nice and responsive, but again there is just so much one can do for a student via email.

Date of experience: February 19, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Natali,

Thank you for taking the time to leave a review and we'll pass your feedback onto the relevant department.

Kind regards,
The Training Room

GB
1 review
6 helpful votes
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I completed my fast track course in Hatfield February 2020 with the help and guidance from my tutor Daniel Reilly. This course was absolutely brilliant. Daniel brings a wealth of practical knowledge and experience to each session, every lesson was very interesting. Explanation is amazing! Would definitely recommend it to anyone having trouble in understanding ( English is my second language). Their customer service is fantastic. ( friendly and helpful) also when you have mess in your life
Honestly great feedback! Very constructive sessions. Thanks so much Daniel!
Aleksandra

Date of experience: February 19, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Aleksandra,

Thank you very much for taking the time to leave a review. It's great that you felt your sessions were interesting and constructive!

We'll certainly pass on your feedback to Daniel and please keep us updated on your journey.

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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When i signed up for this course, i was quite nervous. I was very new to this field of education.
When i was assigned with Kerry as my tutor, it was a instant bonding.
She is the best tutor i could have. She is always there to encourage me when i need that little extra push to achieve my goal. She is doing a amazing job. I can not thank her enough. Thank you Kerry.

Date of experience: February 18, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Krishna,

Thank you for taking the time to leave a review. We're so glad you're so happy with the level of tutor support received!

We'll certainly pass on your comments to Kerry and be sure to keep us updated on your journey

GB
1 review
5 helpful votes
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I completed my fast track course in Norwich with the help and guidance from my tutor Daniel Reilly.

Dan was a great tutor very friendly and approachable, who always offered help and guidance where needed and was always on hand to answer any questions I had. He has a vast amount of knowledge both on the gym floor and in the classroom which helped me endlessly reach the goal I've been after.

One downside to the course is that although it's the fast track (5 week) course there is a massive amount of information to take in and being only 2 days a week I feel this can be slightly rushed to make sure all topics are covered, this can add stress to make sure everything is in on time. So I feel it could benefit by having more days a week.

Other than that I feel I've learnt a lot and will enter the fitness Industry as prepared as possible and am excited to see what the future holds as a personal trainer, again thanks to my tutor.

Many thanks
Max Wright

Date of experience: February 17, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Max,

Thank you very much for taking the time to leave a review and for your constructive feedback. We're so glad you've benefited from your tutor support - we'll certainly let Daniel know!

Please ensure you keep us updated on your journey:)

Kind regards,
The Training Room

GB
1 review
6 helpful votes
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Fabulous!
February 18, 2020

Really enjoying the PT course. It's mega intense BUT we are Super lucky to have a tutor like Daniel Rilley who is a fountain of knowledge & very helpful. So thank you :) !

Date of experience: February 17, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi there,

Thanks for taking the time to leave a review. It's great news you've enjoyed your course and felt you've had good tutor support! We'll certainly pass on your comments to Daniel

GB
1 review
4 helpful votes
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Brilliant Tutor
February 16, 2020

I'm basing my review on my fantastic tutor Amanda, who has been amazing at helping me through my level 3 personal training. I was assigned Amanda following a very disappointing experience with my initial tutor where the level of communication was very poor. Unfortunately it took 5 weeks of complaining and countless phone calls BUT once I moved tutors I quickly sailed through my course and have already got a job as a PT. I would strongly recommend opting to do the course from an academy (if possible) instead of online as initially I did have to do a lot of chasing. I also think it's pot luck as to what tutor you get assigned to. I definitely don't think I would have qualified so fast if I hadn't stuck to my guns and complained but equally this shouldn't have to happen in the first place! Thank you Amanda for being so sufficient and helpful!

Date of experience: February 15, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Georgie,

Thank you for taking the time to leave a review. It's really great news that you were able to do so well with Amanda - and it's incredible that you've already landed a job! Congratulations