I've sent several messages about unexpected withdrawals and haven't received a single response. It's incredibly shady to take people's money and then go completely silent.
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Important information is either missing or buried. Pricing logic, access rules, duration - none of it is clearly stated. That level of obscurity around money is a huge warning sign.
I tried contacting support multiple times and got zero response. No acknowledgment, no automated message, nothing. It feels like there's no real team behind this service.
You're pushed to pay quickly, then left alone to figure out what just happened. No clear explanation of access, duration, or billing. When money is involved, this level of opacity feels dishonest!
The process moves very fast from test to payment
But once you've paid, things become unclear.
Results feel vague, and financial questions start popping up.
I thought I was paying once to get some insights, nothing more. Later I noticed extra charges with no clear explanation. There's no page showing what plan you're on or why money is being taken. The whole billing side feels sloppy and stressful.
After paying and logging into my account, I realized there was no clear way to manage anything. No subscription section, no billing details, no cancellation option. When a paid service gives you access but takes away control, that's a serious problem, not just a UX issue.
The signup process requests quite a bit of personal information, but it's not explained why all of it is needed. Combined with unclear privacy policies, that raises concerns.
After logging in, I tried to find a way to cancel the subscription, but I couldn't find any option to do so. The only way to contact support is via email, and they haven't replied for several days.
I contacted support with a simple question about my account and got no response for days, and I'm still waiting for a reply. When money is involved, silence is not acceptable.
The site talks a lot about self-growth but barely explains how billing works. I couldn't find clear subscription terms before registering. That's not okay for a paid service.