Explore Temu’s activity history of how they earned their SmartCustomer rating in the last 12 months. Get an unfiltered look at their platform policy compliance, discover where their reviews come from, and see how they manage their customer feedback.
Where reviews came from in the last 12 months.
No Invitation | 12 | 85.7% |
|---|---|---|
Automated Invitation | 0 | 0% |
Manual Invitation | 0 | 0% |
Unconfirmed Invitation | 2 | 14.3% |
The share of reviews confirmed based on how it was collected.
Not verified | 2 | 14.3% |
|---|---|---|
Verified by proof of purchase | 12 | 85.7% |
Verified by customer email | 0 | 0% |
Monthly review volume by star rating. Use the filters to analyze by source or verification status.
How Temu’s SmartCustomer rating has shifted month by month. Filter by review source or verification type to see what’s driving the trend.
How actively this business engages with customer reviews in the last 12 months.
Reviewers and businesses can report reviews that appear fake, abusive, conflicted, or otherwise in violation of our Review Integrity Policy. SmartCustomer evaluates each report independently and may request additional information from the reviewer or the business. Reviews are only removed if they are found to be in clear violation of the policy. Businesses where false play is identified will receive a formal policy violation. The data below reflects reports submitted in the last 12 months.
Temu reported 22 reviews for removal.
Reviews that did not violate SmartCustomer guidelines:
10 (45.5%)
These reviews are kept published on SmartCustomer, and the reports are rejected.
Reviews that did violate SmartCustomer guidelines:
12 (54.5%)
These reviews are removed from SmartCustomer, and the reports are accepted.
