SynergyTVS

The old adage, "if it's too good to be true, it is probably not true" has never been more relevant. I was skeptical when I first saw the prices during my black Friday shopping, I checked their ratings and they were off the charts, at 4.9 stars. I was still skeptical, but the urge to get big savings got the best of me.

I decided to order a 65in LG OLED C9 for $1,598. Two days later I called to check on the status of my order and I was told someone will call me in the next two days to confirm my order, which seemed strange but I decided to wait. I called two days later, which was a Thursday, and someone told me my order will be be shipped and that Ithe tracking information will be emailed to me on Monday, again that seemed out of place, but I decided to be patient. On Monday, I waited until 4:00 pm but did not see an email, I called again and someone told me that my TV was back-ordered and that had it for me. I told the person to cancel my order. Thank God my card was not charged yet.

Last point, don't let their good customer service fool you, they are a scam. I don't know why their website has not been shut down.

I placed an order for LG OLED on 12/02/2019. The price was $1,598.00, $500.00 below the
The Best Buy price. I checked the review. The reviews were 4.8/5.00. I placed the order. When I checked my order out, the web site asked to rate it even though I had not received the TV. This was a warning sign. Then I received a confirmation letter from "synergytvs", saying that my order was subject to management review. This was the second warning sign. I checked reviews about "synergytvs.com" on other web sites. The rate is about one star. The trust index of "synergytvs.com" is 3%. Fortunately, my credit card was not charged yet. I immediately canceled my order and ordered a replacement of the credit card I used for the order.

Wasted my Cyber monday window on this scam. Bought 3 Sony 900Fs and received the same response as the other posts. 1. No shipping confirmation after 10 business days.
Called and was told the 8 bit lie as everyone else regardless of tv brand. Also told i didn't sign the "waiver" which was never sent. Tried to sell me a LG tv that wasn't even close to what I ordered. I asked for specs to be emailed. Never got an email and when I returned the call the agent immediately told me the waiver wasn't signed again. I told him i never received the specs and he claims that he doesn't send out quotes. I never asked for a quote I asked for specs. Cancelled my order.

This company, SynergyTVs.com is a scam, classic bait & switch!
On November 30, Black Friday weekend, I ordered an LG OLED77C9PUB for $2799, which was a great price.
That evening, a Saturday night, a customer service person called me and told me that the one I ordered was an 8-bit version that was supposed to go to the China market and in order to get the 10-bit version for the US market, I would have to pay an ADDITIONAL $1500!
I told him that I hadn't heard of this and I would need to confirm. I called LG the next day and they confirmed that there are NO LG 8-bit OLEDs anywhere in the world. It's NOT EVEN A REAL PRODUCT!
Now, I have asked SynergyTVs.com for a shipping date for the TV as I ordered it, they keep giving me the runaround, "It's delayed by the vendor, call back in 1 to 2 weeks and then it will be 10 business days". I ordered it on November 30 hoping to have it by Christmas and now they are telling me I won't get it until New Year.
Save yourself the hassle and buy from a reputable dealer. Be careful with SynergyTVs.com!

Got sucked in to the too good to be true price and ended up paying same price i would have at SAm's. Paid for the expedited shipping and when i called to ask when it would be delivered they told me to call shipping company. That should have been my second clue. TV finally arrived a week late and the mounting bracket purchased with TV still isnt here. They said it ships separately by UPS. I could have ordered it from CHina and had it already. 3-7 day shipping is business days. The shipping company is never told that was purchased but they get a 1 star review as well. Supposed to be here before 2:30 and showed up at 4 making us late for a show. Lost another $300 bucks on that. Save yourself some cash and a huge headache, stay away from this seller.

Same experience as other reviewers here. First it started off with signing a waiver to not get a one year warranty for the TV. I agreed so it then went to the fact that the $1499 price was for a TV manufactured in asia that was 8 bit instead of 10 bit. He said the color pixels where in the millions instead of the "billion" listed in the specifications on their website. By the way the tv specs and description identically matched the others listed at the big box stores for $2099(LG OLED65C9PUA). False advertising as well as bait and switch. He offered me the tv advertised on their website for $1899. I asked him if he could hear me ok and I then told him I was not buying anything from him. I really couldn't believe he had the nerve. Next stop Google review, BBB, and Consumer Reports.

I ordered a TV on Black Friday week 2019 - I had a feeling the prices was too good to be true. Sure enough, when you order you have to read the fine print on your pseudo confirmation email. They carefully state that they have to review the order, you are not guaranteed that price. Then when you call, they state that the TV you ordered of course couldn't be sold at that price, "you know how much these TVs sell for, don't you - this TV is a lower prices because it is only 8 bits" - whatever that means. Then they proceed to tell you if you want the TV with the clear picture, the 10 bits, you need to pay $400 more. At this point, Black Friday is now over and you have missed all the legit deals. TERRIBLE BAIT AND SWITCH - do yourself a favor and stay away. Oh, and by the way, the wonderful reviews on their site can only be left immediately after you "purchase" your TV, before you see the email and get to speak to these scammers. So, of course they are good because people can't believe the great deal they are getting. Once you close the site, if you don't immediately leave your review, you can never get back on and leave a review after the fact. What a joke!

EDIT - as of January 3rd, I have yet to receive a full refund from this fraud. I had to get my Bank involved by filing a dispute to get ANY of the $2099 I paid (why they were not even willing to give me any of my money back, I have no idea as they would not respond to any of my emails). Now they are holding $600 of the $2099 saying that I have to pay $200 for each way of the delivery (even though the TV was canceled before any delivery was made!), and an additional 10% restocking fee. These people are thieves!

This place is a scam. They advertised a very low Black Friday price for an LG OLED 77" tv, so I placed an order. Never got the promised confirmation email. Got a call from them a couple of days later saying they never got the "warranty waiver" they emailed to me. Apparently the TV they said they were selling was an "Asia version" that only had an 8-bit panel instead of the US 10-bit panel and therefore would not have a warranty. And also it apparently has a much lower picture quality. Then tried to upsell me on the US version for $2k more than the price of the TV I ordered. Of course I don't want a sub-standard TV with no warranty, so I thanked him for the information and said I'd get back to him when I'd had a chance to research. Cursory research showed that all legit LG OLED TVs have a 10-bit panel. Total scam. It's too late now, but I wish I would've said "Okay, I'll sign the warranty waiver and please ship me the TV from your site". If there isn't actually an 8-bit panel model, what would they do? Anyway, don't buy from this place. Try greentoe.com for a legitimately good deal. That's what I did.