I'm sorry to hear that you had a negative experience with our sugar-free Eclairs and that your complaint went unanswered. We value your feedback, and it's essential for us to address issues like this. We apologise for the inconvenience you've faced and would like to make things right. Please contact our customer service team, and they will assist you with your concerns and explore potential solutions to resolve this matter. Your satisfaction is important to us, and we appreciate your patience.

We're pleased to hear that you found our products to be a good choice with high quality, fast delivery, and attractive packaging. Your positive feedback is much appreciated, and we're here to continue providing you with the best service possible. If you have more orders or any questions in the future, please don't hesitate to reach out. Your satisfaction is our priority!