Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SurveyJunkie

SurveyJunkie

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SurveyJunkie?
grey stargrey stargrey stargrey stargrey star

SurveyJunkie Reviews Summary

Survey Junkie is an online market research community that rewards its members for sharing their opinions and behaviors in exchange for cash, gift cards, or other rewards. Members can participate in surveys, product-testing, and focus groups to earn points, which can be redeemed for various rewards.

This summary is generated by AI, based on text from customer reviews

service
107
value
110
quality
109

We monitor reviews for authenticity

Wisconsin
1 review
2 helpful votes
Follow Craig F.
Unfollow Craig F.
Share Review
Report Review

Can't get paid
January 3, 2022

I couldn't cash in points over 600$ worth or I'm considered a contractor and they want my ss#. O giving. New year starts ******* points can't get gift cards because it's to much. Don't have a pay pal and not getting one. I loose lousy group avoid

Date of experience: January 3, 2022
New York
2 reviews
10 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

After attempting numerous surveys, inputting lots of qualifying information, and then getting rejected (told "oh, oh - the survey is filled"), I finally inched my way up my last $5 so I could qualify for an Amazon Gift Card and end this miserable experience with this miserable company. They were slightly better earlier this year. But, they've deteriorated a lot since then, pay next to nothing, and I'm glad to get rid of them. I'd give them a -5 rating if that were possible.

Date of experience: December 27, 2021
Connecticut
1 review
1 helpful vote
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

I recently thought I'd give SJ a shot, so I set up my profile and got started. Statistically, I am a divorced, retired, caucasion woman with some college and a social security income under $20,000 a year. After answering a dozen or so questionnaires to qualify for an actual survey, the only responses I got were that I was not eligible to move forward to the any of these surveys. It seems that mine are not the demographics that interest any of the companies paying for surveys. This is fine, but, just a heads-up, if making $1.64 for 45 minutes of your time seems worthwhile, then go for it. Otherwise, look elsewhere.

Date of experience: December 20, 2021
District of Columbia
1 review
12 helpful votes
Follow Adrienne B.
Unfollow Adrienne B.
Share Review
Report Review

Ripoff artists
November 15, 2021

I started doing surveys earlier this year and cashed out once for $49 with no problems. I let my points build up for a couple of months and tried to redeem 1st week of November. I had like ******* points so I needed customer support approval. Guess what... now they don't know me. Repeated emails, give us your PayPal verification email, anything not to pay up. I filed a complaint with the BBB so hopefully I'll get my money someday. UPDATE: On November 15, Survey Junkie sent me an email saying they put all my money in my PayPal account, which I immediately transferred to my bank. Hooray!

Date of experience: November 14, 2021
California
1 review
1 helpful vote
Follow Scam D.
Unfollow Scam D.
Share Review
Report Review

SurveyJ is a scam
October 27, 2021

Its been 7months no payment and people keep calling me and its annoying
I also deleted this off all my platforms I was instructed to upload to.

Date of experience: October 26, 2021
Washington
3 reviews
3 helpful votes
Follow Mythoa V.
Unfollow Mythoa V.
Share Review
Report Review

Getting worse
October 20, 2021

Used to be great but lately in the past few months it has gotten worse. A lot of the surveys cheat you out of your points I have spent numerous times doing a survey spend like 15 to 30 minutes doing the survey then it just stops and sends you back to the main page and you get some message about you didn't qualify for the survey and you don't get the points! Seriously after spending all that time answering all the questions and you don't get your points. I have even had a few surveys pop up with the message sorry you don't qualify for this survey before it evens loads! I have contacted customer care about these issues and all they say is that they are not responsible for the surveys and what happens during the time you are taking the survey but they are in constant contact with the survey companies but yet all these issues keep getting worse and nothing is getting better... I just was doing a survey worth 100 points and the survey was for 20 minutes I did the whole 20 minutes then it asked me some way off question about something that didn't even pertain to the survey I was taking and then that is when it goes to the error page saying sorry I didn't qualify here is 3 points for your time... Fix the issues! Other wise it would be a great site to make a little extra money on the side.

Date of experience: October 19, 2021
New York
1 review
2 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

This is probably the worst survey site I've ever had the misfortune to be part of, froze account after weeks of taking surveys with money still owed for surveys and participation competition after changing my demographics, I'm guessing they have a problem with me being both white and Cuban, they accused me of lying which I didn't, demanded that I fill out a post card, which never came, even *******@PayPal does extensive varication on you including address, they did however keep the money they owed me for doing surveys, by the looks of it I'm not alone in that, so now I'll just keep sending their money tree's emails until every one of their customers see what a scam this is, it's not going to hurt my feelings one bit if their corporate supporters loose a ton of business in the meantime, after all they stole from me I will not feel bad for doing great damage to them in return.

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
Follow Maxime G.
Unfollow Maxime G.
Share Review
Report Review

DON'T PAY...
September 29, 2021

Attention! Ne paye pas ses une arnaque demandes des renseignements personnels... attention fraude

Date of experience: September 29, 2021
Spain
1 review
6 helpful votes
Follow Don D.
Unfollow Don D.
Share Review
Report Review

Too many problems
September 16, 2021

Using this site to earn money is problematic. Many times you will begin a survey and after you have answered so many questions you are told that you don't qualify because your information doesn't match or you have answered too quickly. Another is answering a number of questions (which takes time) you begin the survey only to be told your answers were not saved and to try another survey. Another big problem is having answered the questions you are suddenly confronted with an error telling you that the survey has been filled up, which begs the question how did I even get to take the survey? HMMMMM... Maybe picking up loose change in a parking lot would make you more money.

Date of experience: September 16, 2021
Pennsylvania
1 review
5 helpful votes
Follow Evelyn A.
Unfollow Evelyn A.
Share Review
Report Review

Postcards
September 11, 2021

Humm, now they send postcards and customer service will send an email saying you can take survies again. Yet when I log on keep getting the bs default page "sign up with our other loser sites."
Does anyone know a decant site I can make money. Sick of their questions about covid vacs. I want questions about products.
They seem to work ask a lot of questions about health and pharma, do not even want to pay, just jerk people around.
Too bad there are no negative ratings.

Date of experience: September 11, 2021
Canada
3 reviews
2 helpful votes
Follow Rudy A.
Unfollow Rudy A.
Share Review
Report Review

I have 3864 points, being a Canadian I got to received a post card to enter a code to receive my payout, I email survey junkie all the time complaining I do not receive my postcard, they tell me we check it out the postcard is on the way but it never never comes very frustrating.

Date of experience: September 7, 2021
Georgia
1 review
0 helpful votes
Follow brandon r.
Unfollow brandon r.
Share Review
Report Review

Don't do it guys… I did everything they asked for and didn't get paid smfh! My pay date has passed and i have yet to receive payment and you can't write or call anyone about the payment

Date of experience: September 5, 2021
Canada
1 review
3 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

WASTE OF TIME
September 3, 2021

I've been trying for over a month to redeem my points and haven't been sucessful. I sent for the postcard with the 12 digit code that I haven't received for over a month and I've put myself on their call queue 7 times in 9 days and no one has called me back (says it will take 24hrs or less). That's why they send a postcard instead of a 4 digit code on a cell phone so they can blame it onj the post office and then never call you back because they're too busy to call. Left my number and email address and a message and no one has responded in any way at all. DON'T WASTE YOUR TIME, THEY WILL TREAT YOU LIKE DIRT AND NEVER PAY YOU

Date of experience: September 3, 2021
Texas
2 reviews
8 helpful votes
Follow Ernest M.
Unfollow Ernest M.
Share Review
Report Review

Childish people
August 23, 2021

They would not let me cash out for days i sent them a W-9 and now i dont get any surveys and it says my account is under review

Date of experience: August 22, 2021
New York
3 reviews
71 helpful votes
Follow Alec D.
Unfollow Alec D.
Share Review
Report Review

To change the email address used for login ID, password and account recovery, that you have on file with Survey Junkie, you have to create a new account and they deactivate the old account, which isn't too much of a problem. The problem occurs when you try to redeem points from the new Survey Junkie account. Survey Junkie refuses to let you connect the bank account you used for your old Survey Junkie account, and insists on keeping that bank account tied to the old Survey Junkie account. This creates a security risk to the bank account you attached to the old Survey Junkie account, especially if someone else were to claim the old email address that you used for your old Survey Junkie account.

Even worse, is Survey Junkie's arrogant response of "Please also note that users are solely responsible for the security of their usernames and passwords and will be solely liable and responsible for any use, whether authorized or unauthorized, of their membership accounts," especially since they hold you hostage to old usernames and passwords that have gone bad.

Date of experience: August 2, 2021
Massachusetts
1 review
12 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

It used to be a great site to make $100-$200 a month. Some pocket money for little expenses. I worked with them for a few years. Recently… something has changed. They have started to put older accounts on hold, excessively review and block accounts. They never give any reason. So I am not sure I will ever get my last $8. It seems a very inexperienced and aggressive and frankly paranoid manager has taken over. They also block anyone who ever complains.

Date of experience: July 31, 2021
Louisiana
1 review
0 helpful votes
Follow Nonya B.
Unfollow Nonya B.
Share Review
Report Review

Fraud
July 21, 2021

If you know Armen Adjemian you should punch him in the face, repeatedly. Seriously though, this is absolutely a scam and it amazes me that this company hasnt been in court yet. I suggest you screen record your experience and show it to a good class action lawyer.

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
Follow Cody S.
Unfollow Cody S.
Share Review
Report Review

Garbage
July 17, 2021

Absolute garbage don't even bother, if i could review 0 stars i would but i cant. Do dont waste your time on this like i did

Date of experience: July 16, 2021
California
1 review
0 helpful votes
Follow Jo N.
Unfollow Jo N.
Share Review
Report Review

Great extra Income
July 13, 2021

I've been a ‘Survey Junkie' member since March and enjoy the extra income from taking surveys anytime and anywhere! I've used my ‘points' for Walmart & Target gift cards and feel great getting things for ‘free' ‼

Date of experience: July 12, 2021
New York
1 review
4 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Don't be fooled.
July 5, 2021

If everything goes well, you can make about one dollar per hour of your time. The three companies I've tried all deceive and exploit people who are desperate to make money.

Date of experience: July 5, 2021