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Survey Junkie is an online market research community that rewards its members for sharing their opinions and behaviors in exchange for cash, gift cards, or other rewards. Members can participate in surveys, product-testing, and focus groups to earn points, which can be redeemed for various rewards.
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I've used this site beautifully for months - no issues. Past few days I get a "surveys not available" message so I send an email to ask if there's a problem with the site. They tell me they're not able to help me because I've violated at least one term of use. WHAT? As I've said, I've not had an issue with the site for MONTHS. No problems. So I ask what term I violated... crickets. I'm extremely upset.
Like everyone else, I have tried to get them to call me to verify my account for the past two months with no luck. Perhaps we should start a class action and get paid? Any interest?
Horrible. I saw this $#*! on Craigslist "make $200 a day doing surveys!" This is total bull$#*!. You make pennies on the hour. They offer hundred point surveys, but you NEVER qualify for them, they just dangle it in front of your face to make sure you KNOW they are there, but in reality, your never going to be able to get it. Also, I cannot tell you how many surveys I spent 20 minutes on only to be told I didn't qualify for the survey (for like 40 cent ones even)... HOW DID I NOT QUALIFY I JUST TOOK THE SURVEY! They do NOT want to pay anyone out, good luck trying to cash out once you've spent 3 days earning a total of 10 bucks. This $#*! is a SCAM
I made $715 in about 2 years then came the recertification B. S. no call blocked me and kept my $46. I am told they have 3million panelist. They better keep there balances at 0 never know when they will phase you out.
I took survey after survey, watched my amount go up, tried to redeem my winnings and could not. Kept having issues with it and when I tried again they BLOCKED MY ACCOUNT! If I can find a contact for them I will be blowing them up. Absolutely ridiculous knowing the time I wasted.
I was able to cash up with no problems for a while then I got the verification sign and that they would call me. I got the email about them suppose to call me in 5 to 7 days twice. It has been over two months and still no call and no one getting back with me about all of my emails. I contacted BBB today so hopefully that will get something done DO NOT TRUST THIS SITE. YOU WILL THANK ME LATER I PROMISE. IF I COULD GIVE THEM 0 STARS I WOULD.
At first everything worked well I cashed out a few times and then was locked out and told I needed to verify my recent activity. I sent numerous emails because there is apparently no phone number for them. I was told the issue would be fixed in 7-10 days and that somebody would call me. Why do I need somebody to call me? Well they never did. I'm half expecting if they did it would have been some foreign sounding guy who I would have hung up on anyway. I sent them an e-mail yesterday, 16 days later telling them they owe me $15 dollars and to fix the issue or I would be happy to crucify them on review web sites. I just tried to redeem again, got to the next step and got a error saying something went wrong. Complete dumpster fire of a customer service department and joke all together. Downright theft as another person says. Total WASTE OF YOUR TIME! Avoid like the black plague! They stink and do not live up to what they promise.
I love this website i cashed out twice now and I barely spent any time on it never had any problems receiving money. For everyone that's having problems of error code 14 clear your internet data/cache. It worked for me after i did that.
I did nothing wrong and they blocked my profile from doing anything anymore. When I try to login all it says is "blocked for security reasons" WHAT SECURITY REASONS!? I was just doing surveys. I guess where I went wrong was contacting their customer service about a problem I was having huh? My bad. Someone should really contact somebody who can take this website down. We all know it's a scam at this point. How long are they going to get away with this?
SurveyJunkie is clearly the best Survey Site out there. Yes, they do from time to time lock the account for verification purposes, and yes, it sometimes can take some time to get back to you. But this is because all of the bonehead people out there that just want to make a quick buck, and that do not answer surveys honestly. You need to understand that SurveyJunkey needs to provide their customers with a quality product as well... A lot of Survey sites are just a scam to get people to sign up for junk offers, and to actually provide advertisement. But Survey Junkie is legit, as long as you answer truthfully and know that you are not gonna get rich. It takes time to work up a payout balance. Do it regularly and truthfully, and over time you can earn a nice little bit of side-cash.
I've been using Survey Junkie for about 3 weeks now. I have already cashed in over $44. I've tried NUMEROUS other paid survey sites, but none of them are as good as this one. And I see I a lot of complaints about customer service, etc. I have emailed them with different issues or concerns at least 5 times. I have always received a reply within a day or two. I haven't experienced any of the issues I see others complain about. My ONLY gripe is Peanutlab. Their surveys NEVER work and they NEVER redirect you back to the main Survey Junkie page when you don't qualify so you never get your 2-3 points. Now all the Peanutlab surveys tell me I've been disqualified due to inaccurate responses, which isn't true at all. I've seen complaints about Peanutlab in the reviews of nearly EVERY online survey forum. They need to be cut off.
I started, was addicted then when I went to log on or try to see why I keep getting errors! This has to be a scam. I fed into the machine for what? Cant access customer service? Seriously?
I've been trying since January 22 to redeem my points but survey junkie won't send me a verification code they won't answer my emails what's going on
On March 12th I redeemed my points and all went well. Later on in the week I got this cheesy error message stating the following: "Uh oh looks like surveys are not available at this time. Please check back in a couple of hours." Of course no surveys were available for me that weekend. Naturally I contacted customer support and they immediately responded. I gave them my cell and landline phone numbers. That was on Monday, March 18th. To this day I still get that same error message at my Members page.
Yes, I have sent numerous emails to customer support and this is the canned email response I keep receiving: "You have been added to our verification call queue. We are expecting a high call volume so please expect delays of up to 7 business days. We apologize for the inconvenience and appreciate your patience. Survey Junkie Support" Well I have been more than patient and I firmly believe my account has been blocked for some reason. I'm completely done contacting Survey Junkie. The next step will be the Better Business Bureau.
Complete waste of time. Some surveys you will spend a good amount of time answering questions, just to find out you dont qualify. If youre lucky you might get 3 cents. A few surveys I found were fun.
I finally reached 1000 points and want to cash out. Nope. Now Im getting the runaround. All my surveys are now pending. They cant verify my acount. 5-7 business days blah, blah, blah. I am not holding my breath. Seems to me like this could be considered fraud/theft on 2 angles. 1 from everyone spending time taking these and 2 from the companies paying. Survey Junkie seems to be stealing from both. Class action in order? Possibly. They got one thing right... and that is including the word junk in their name. Dont waste your time with this company.
Through 2018, SurveyJunkie was worthwhile, but since then it no longer is worth trying. The 1-Minute surveys no longer work, nor do most of their surveys. The site states they cannot remedy these problems. It's a shame, because this company used to be pretty good.
My review is much like all the other ones. I tried to cash out for a second time and it says must verify account with someone from survey Junkie calling my phone. I've been waiting for them to call. Survey Junkie did you steal from me?
You spend a lot of time doing surveys (which majority you don't qualify for) then they give you 3 points. I got up to $20 then it said my IP address was blocked. I finally got back on, now it says no surveys available check in a few hours. Well it's been two days! I think I'm done with survey junkie :(
At first I loved this site. Cashed out with $90 in about a month. I currently have over $40 to redeem and now I can't. They say I need to verify my account in order to redeem my points. I contacted customer support numerous times. Each time I get a response saying I've been put on the verification list. I've now waited over ten business days with absolutely no communication from them. I thought this site was legit, I'm beginning to think it's actually a scam.
I finally was able to get a $20 gift card and I had to email them to see where the gift card was. And they responded that I have to verify over the phone to get the gift card?! What! Why do I need to do that? I don't want to call some stranger to verify when they could just email me the gift card! Is there a way to change this and make it easier for the people using the website? Does anyone else experience this?
Answer: I'm having the same issue rip I don't think we're getting it back
Answer: Don't bother. They won't pay you. Survey Junkie is a scam.
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