SurveyJunkieReviews 363

I was a member for about 6 months making nice spending money. Then the surveys would be empty for about a week and I would get one or two. Then 2 or 3 weeks went by and no surveys. Now when I try to log in I get the message it looks like you are logging in from a country we no longer support.

I saw a YouTube video talking about ways to make money online and was sent to this site. When I first started, I was amazed at how many surveys were being offered and how quickly I was able to reach the 1000 points needed to cash out. That's when the nightmare began. They won't send your money to PayPal until your account is verified. When I tried to do that I got a message saying there was some kind of technical difficulty and it could take up to 7 business days for a response. A MONTH had went by and I heard NOTHING. In 2019 it does not take a month to reach anyone in the United States. Every time I tried to follow up on the matter they would send the same technical difficulty message but would also have the NERVE to offer me additional surveys without paying me for what I had done already. Fed up with them, I returned the favor and started spamming them with emails demanding to be paid. That's when they finally called me back. I cashed out and began doing surveys having finally been paid. After two more successful cash outs, surveys are suddenly "no longer available". What a bunch of LOWLIFE crooks! Save yourself the trouble and STAY AWAY from this site. Hopefully it will be shut down soon!

Have been doing surveys for 4 months and then suddenly they said " I violated one of their terms or conditions."
I have been completely honest in my surveys and contacted them about " WHAT" I had violated, they never answered. They let you do surveys long enough until you really start earning money and then you'll see your screen say " No surveys available" and then they'll say you violated a term. SCAM COMPANY. PLEASE BEWARE OF SURVEYS JUNKIE!

I did surveys for them for a year, right up until yesterday. As soon as I asked to redeem my earned points, I was told I violated some "term of use " and that they were "unable to assist me ". They are a complete scam and will not pay you. Beware. If you are doing their surveys, try to cash out now. You will receive the same answer, and they WILL NOT PAY YOU. Complete waste of a year of earnings.

Survey Junkie Support <*******@surveyjunkie.com>

6:00 PM (25 minutes ago)

To me

Hi *****,

Your account activity appears to have violated at least one condition listed in our terms of use.

Quality is important to us and our research partners and we take violations very seriously. We are unfortunately unable to assist you. If you believe this information is inaccurate please reply to this message. We apologize for any in convenience.

Thank you,
Survey Junkie Support

I wished I had researched more before signing up with Survey Junkie. After finishing several surveys over a couple of weeks, and reaching the 1,000 pts. I tried to redeem and was told I need to verify my identity before redeeming my points and that it could take 5 to 7 business days. They have my name, address, and phone number in their data base. Why should I need to reverify? Is their website that unsecured? If so, I question their security.

I have been with surveyjunkie for a while now. At first it was ok. It took a long while for me to make $10 there. Most of the surveys I got rejected and would have to collect the few little points here and there. Then they would send me emails to take the one minute survey. At first, they worked. I would take them and get the points. Then after a while, they would send me the invite - and could no longer take them. I would even click on some of them as soon as they arrived in my inbox, but I could not take it. It kinda reminds me of Charlie Brown and Lucy. You know - when Lucy would hold the football for Charlie Brown to go and kick it - then would pull it away. Poor Charlie Brown would go flying... Yeah, that's what their one minute surveys were like. Well, now for the kicker... I haven't had a survey in months. Sooo I tried to contact them wondering if it's due to some technical error. I immediately get this automated reply... Hi Michele,

Your account activity appears to have violated at least one condition listed in our terms of use.

Quality is important to us and our research partners and we take violations very seriously. We are unfortunately unable to assist you. If you believe this information is inaccurate please reply to this message. We apologize for any inconvenience.

Thank you,

Survey Junkie Support

How many of you were fed this bs^ email after spending countless hours filling out their surveys? If this exact thing happened to you, hit the reply button under my review and put me too! You know I still have a little more than $6 worth of surveys that I filled out until they suddenly realized that I am stupid and apparently incapable of filling out their surveys. Should have known that any survey site with the word junk in it's name is just that - JUNK! Also I have had several times when I completed surveys here and was not credited for taking the survey. I WASTED ALOT of my time here. Don't waste your time scrambling for their teeny breadcrumbs - that's all you will find here.

In the last few days, virtually all of the surveys I took are not being credited to my points and most of the surveys are being rejected. I believe this company is going broke and can't afford to pay out anymore. Please don't waste your time with this company, there are a lot more legitimate survey companies out there. I will be filing my complaint with the BBB and FTC as well. I believe this company is violating many federal laws as well.

I have used this site on and off for about 2 years now. I've only cashed out a few times. The first couple of times there was little to no issue. Now, as I go to cash out my points after days of taking the time to complete boring, long surveys to make this scam company money, they will not allow me to cash out because they cannot "verify" my account. When I email their customer service, they tell me I violated their terms of services. Lol, I literally did nothing wrong. I just completed the surveys like I always have done. Yet, when it's time to give me my money, they come up with walls and excuses to not pay out. This is not the first time I have heard of them doing this, however this is the first time this has happened to me. This will not change unless people continue to speak out regarding this scam and trickery. Beware of survey sites in general (pretty much all of them get away legally with paying people less than peanuts and getting huge amounts of money from their clients for asking people their opinion), though I strongly advise using this site. Their customer service was extremely rude to me, told me they were giving me a "courtesy" of allowing me to receive my money (seriously, the told me this), and yet I still have not been able to receive my money that I spent time to earn. I'm sharing this everywhere because I'm so tired of businesses not being held accountable for how they treat their customers and their immoral, crooked business practices.

Their system worked well for a while, I would do surveys and redeem for gift cards without any problems. Now I tried to redeem for $25 and I get error messages that says they need to call me to "verify" something. Problem is that I got a new cell phone (and number) a few months ago and the old number is in their system. Obviously they can't reach me with the old number and I cannot change it in their system (says contact support to change phone number). I have made several requests for them to change my number to my permanent land line so they can call me but all I get is (automated) messages that say they need to call me. It's a vicious cycle! I have never been able to get a hold of a person to either change my number or verify me so I can get my money. I don't expect to ever see the $25 that I have earned. Looks like I am DONE with Survey Junkie. Good Riddance!

Survey Junkie's policy about technical errors SUCKS! Multiple times, a HIGH-PAYING survey has gotten stuck or had a similar technical error such that it wouldn't let me complete it. This is common, so when it's just a short time into the survey, I just chalk it up to bad luck and move on. Yet multiple times, I was near completion of LONG surveys (2 examples: 45 min. On one, total completion on another), when the thing froze or quit. Even though it is not the respondent's fault, Survey Junkie refuses to pay what you have RIGHTFULLY earned! They claim that because they're third-party surveys, they can't. Total lie! Once very early on--when they wanted to keep me as a reviewer--they paid a very small amount... though I practically had to give them my firstborn child to convince them I wasn't cheating. Furthermore, OTHER survey sites (Swagbucks, for one) DO pay what you have earned, and they don't act like you're a thief. As one review I read says, "Survey Junkie will do everything they can not to pay you." I couldn't agree more. Swagbucks, on the other hand, does so fairly, cheerfully, and quickly.