SurveyJunkieReviews 363

This company is the worst. Absolutely classless bullies who steal money from people. I addressed these concerns numerous times. Instead of help me, and resolve the issue. They now have blocked me from doing surveys. They steal, and when you report it they simply block you to make you go away. They need to unblock account name using full name at Yahoo.com. I guess I will not report them anymore, and allow them to steal from me just so I can make money on some of their surveys.

I sent in a ticket (basically an email) to link paypal to surveyjunkie to redeem my hard earned 34 dollars. A Surveyjunkie representative responded to me through email that they would need to call me and verify who I am before linking paypal to my surveyjunkie account. I agreed to have them call me and days later a surveyjunkie representative calls me. I verify who I am and she said I will now be able to link my paypal to surveyjunkie to redeem my 34 dollars. Well, as soon as I get off the phone with her and log into my surveyjunkie account it says I cannot redeem at all UNLESS I request a postcard to fill out with my information and return it to them.
After sending in another ticket to them saying I have verified my account by email and by phone they send me another email stating "The only verification method available in your country is through a postcard verification." I live in the United States and was able to redeem at least five times before now through direct card payment. What I interpret this to mean is they are not going to give me my money ever, so stop asking. They also cheated my friend out of her money. They are scam artists, avoid at all costs.
Words cannot express how disappointed I am with this company. I think they could have gone far with honesty and turned this company into something bigger. However, instead of trying to get closer to survey takers, they are distancing themselves from us as much as possible.
This company absolutely should be reported. Surveyjunkie representatives are good to many people starting out but get nastier in time. Please people, save yourselves hours of your life by finding something else to do. To those who have YouTube channels this would be a great company to expose.

This site should be shut down. Even thought they claim that you can take unlimited surveys, they will start putting your earnings in a "pending confirmation" status if they feel you are making too much money (for me a whole $30) that they will have to pay out. They are ranked 79th on this site for a reason. It starts off well enough, I was able to reach and cash out $5 twice. Then yesterday I was home sick so I figured I would do something to fill my time. I guess they decided that I was making too much money because towards the end of the day, I received the whole "no surveys available, check back in a few hours" and I just checked again now and it still says that. Many surveys will conveniently "fill up" after you have spent some time working on them and give you. 03 for your time. You will also get "you are going too fast" warnings when you haven't done anything except try to open a new survey. The people on here leaving positive reviews just haven't been cut off yet LOL, because I thought it was a great site too until they blocked me for no reason. I luckily had just cashed out the last balance I had before they blocked me from taking any more surveys. I still have no communication as to why this happened, I can just assume from the M. O. of what other people have posted on here and other places online.

I joined survey junkie at the beginning of August 2020. I've made and easily cashed out $82.78. I cash out frequently, every time I hit the $5 threshold, in the case they tried to shut down my account (I had read many reviews where they would ban them for no reason). I wasn't doing anything wrong, I never used bots, and I always had thoughtful answers. Then three days ago, I started getting the "No Surveys Available" page. I've gotten it before after I took all the surveys offered, so I didn't stress. But then that message was still there the next day. And the next day. I didn't receive any emails about being banned or anything. I was receiving normal emails regarding the 14-day summer challenge that I was trying to complete. So I had to email them myself and ask them what the issue was. They responded: "Thank you for reaching out. Your account is under revision. Once we have the updates on the case we will contact you back immediately." A few hours later, I got this message: "Based on the survey activity review the quality issues, as well as an unauthorized activity has been detected. Thus, your account has been temporarily disabled during the investigation process. Please be aware that SJ reserves the right in its sole discretion to cease or suspend providing all or any part of the service." WTF? I didn't violate any of the rules! I emailed them today, a day later, saying I didn't break any rules and asked them how long this investigation will take. I guess we'll see. But even if you make another account, they will still block surveys. It's about IP address. I'm wondering if I redeemed too many points (even though there isn't a point limit) and they're cutting me off because of it. SO annoying. I was using that to pay my internet bill as I am a college student. Totally sucks. Update 9/4/2020: they have not yet responded to me and it has been more than 48 hours. I believe they are banning me using their own discretion and will not be replying to me at all.

I have had survey junkie for about 2 months. Ive been ripped off so many times this is the LAST. It says your unlimited to taking surveys but yet it keeps telling me to come back for more because there are none... its been over 24 hours. I have 4.75 on my account i was ready to take out and they do this to me. My fiance went to make one with his email. They said his email already exists and he cant make an account. He emailed them and they said that his email does NOT exist and theres no reason he shouldnt be able to make one. They simply said try again. He did and it says he exists already again. This is complete bull$#*!. He has already made 11.00 on surveys and they refuse to call or do ANYTHING to verify him.

You do a whole survey. Oops! Seems it's filled up! But we'll give you 3 points just for trying (3¢) you don't mind it, youre grinding. It's to be expected a lot more times but you still put lots of brain power into answering cuz the surveys are rly good at telling when you're just skimming through them. You finally get to 5 dollars... 5 bucks. Wowza. After days of work on this app. What's this? Verify who I am? Ok? What's this? Apparently my address doesn't exist? And after using every possible way of typing an address into that bar I gave up. I use a phone which might limit my options as to how many surveys I get but either way you are gonna have this happen to you. Something will go wrong, time will be wasted, they put you in a bad mood because 98% of the surveys kick you off or fail after tons of time you spend on each one just to get nothing back.

TLDR:
98% of the surveys will fail you. Points are impossible to redeem. Customer service is 1/10 according to other reviews.

They have sent me an e-gift card email verification request, a regular email verification quest and both are not working at all. They don't even try to use my legal name from the app, they use the name on the email cause it's not a real person answering. Support is automated and is there to stone wall anyone's efforts.
I did pretty much everything I could do to try and verify with them for the very small amount of 5$, I have never cashed out from this app or received payment and they make it very difficult.
The verification is accepted by many other apps and companies and this is the first company that's ever given me issues with my PayPal not being good enough even though it's fully verified according to PayPal themselves.
This app is trying to get as many free surveys as it can and not pay out so it can save the money from the survey providers.
This app is extremely deceptive and similar apps accepted less than half of the information I gave this app.