Sur La TableReviews 97

Don't waste your time or money. Sur La Table is a lousy company. I attended 3 cooking classes they provided. Never again. Two of the "chefs" were nice people. One was extremely obnoxious. He got visibly mad and emotionally upset because several students including myself were not holding the knife EXACTLY like he demonstrated. What a narcissist. It is a job for bottom feeders. The place is sloppy, filthy and unsanitary. They mix food together that all the students hands have been in and then they serve it to everyone. The cooking classes are BYOB and they allow drunkenness. The evening classes are often fully booked and the space is too small, cramped and congested which contributes to the sloppy filthiness. The meals are not consistently good. Some recipes are awful. The classes are rushed. The "chefs" typically arrive at the very last minute for scheduled class start time and unprepared or 10 to 15 minuets after the class start time. They yell at you to wait outside until they are "ready". The kitchen assistant team always seems irritated and behave like they would rather be anywhere else. The cooking classes are an overpriced frivolous novelty that most people attend only once or twice because the experience is not worth the time or money. The the students who make a habit of coming back are without exception those who are desperate for social interaction they can't seem to find anywhere else. I purchased a $300 gift certificate on line from Sur La Table for my wife. I selected the option on their website to email the certificate to her email address. Sur La Table's system immediately charged my credit card but has not emailed the certificate to my wife. They did immediately begin harassing both our email accounts with sales solicitations. I researched their question and answer page on their website hoping to find out why. There are several questions posted on their site from customers who were also concerned about why gift certificates they purchased to be emailed were not emailed timely. Sur La Table ignores or refuses to respond to the questions. Some questions pertaining to this have been posted for over a year and Sur La Table has not responded to a single one. Most of the products they sell are highly profitable overpriced cheaply made gimmicks designed and marketed to attract naïve customers. Some of the products they sell are good and can be bought elsewhere. Don't waste your time or money supporting such a lousy organization.