Studybay

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Reviews

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3.2
Reviews 818
5 Stars
69%
4 Stars
11%
3 Stars
4%
2 Stars
3%
1 Star
12%

California
1 review
0 helpful votes
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Great study site
April 3, 2024

I needed help with an essay for college and Studybay was able to assist me.

Date of experience: March 24, 2024
California
1 review
0 helpful votes
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Great service
March 27, 2024

Great service and extremely great production, both people I worked with did an exemplary job with assisting me with my assignments. 10/10

Date of experience: March 17, 2024
Indiana
1 review
0 helpful votes
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So helpful and pleasant, understanding, less stress, hopeful

Date of experience: March 15, 2024
Florida
1 review
0 helpful votes
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Not recommended. I just waste money and time
March 19, 2024

Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Sophie G. — Studybay Rep
over a year ago

Hi there! I'm truly sorry to hear about your disappointing experience. I want to clarify that we offer a 20-day warranty after the project is completed, during which you can request revisions or a refund if the project doesn't meet your expectations. Additionally, there's a "refund" option available after the project is completed unless you accept the project before the warranty expires. It's clear we fell short in your case, and I apologize for any inconvenience this may have caused. We value your feedback and will use it to improve our services. If there's anything specific you'd like us to address or if you need further assistance, please don't hesitate to reach out. We're here to help and make things right for you.

North Carolina
1 review
0 helpful votes
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My thoughts about studybay
March 5, 2024

The expert was ever willing to assist me in my concerns, she paid attention to my concerns and eventually we arrived at a point I was satisfied with.

Date of experience: March 5, 2024
Virginia
1 review
0 helpful votes
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Social Work
March 3, 2024

Great experience, attention to detail was optimal.

Date of experience: March 3, 2024
Denmark
1 review
1 helpful vote
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Fake reviews
March 3, 2024

My e-mail address was used for this review, which I did not write. A false name was also used with it.

I suspect Studybay is a scam site, using customer's e-mail addresses for fake reviews.

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2024
Sophie G. — Studybay Rep
over a year ago

I completely understand your concern, and I want to assure you that we take matters like this very seriously. To investigate what happened, could you please provide us with more details such as the review in question, including the name associated with it, and any other relevant information? Additionally, if you have any suspicions or information regarding how your email address may have been used without your consent, please share that with us as well. Rest assured, we'll do everything we can to get to the bottom of this and ensure your privacy and security are protected. Your cooperation is greatly appreciated.

California
1 review
0 helpful votes
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Great work'
February 14, 2024

The work was original and done in a timely manner.

Date of experience: February 14, 2024
Canada
1 review
0 helpful votes
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Great Service but Pricy
January 30, 2024

I have my work completed by Winnie R she's amazing and gets work done well. I do notice that you have to go over it and adjust a few things but every work requires that. The only main downside is the cost. I work with canadian dollars as well so it that just adds to it. Most of my papers (about 5-6 each semester) are 2000 words and for the end price to be $180 CAD is too much. I'm looking at spending $1000 on assignments alone. I am a student as well so I genuinely don't have that kind of money. I think if studybay as a company wants to attract more users they should make the prices more affordable. I bet you'd collect all enrolled students in no time.

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2024
Sophie G. — Studybay Rep
over a year ago

Thank you for the feedback, Laya! We are glad we could help you out :) Our goal is to keep our customers happy by maintaining high quality, so we try to keep our prices reasonable. We review our pricing from time to time though, so we'll take your comment into account!

GB
1 review
1 helpful vote
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SCAM
February 26, 2024

Dont bother its a scam! They just basically take ur money. You will fail your studies.

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2024
Sophie G. — Studybay Rep
over a year ago

Hi there! I'm so sorry you had such an impression of our service :( Please let us know what went wrong and we'll do our best to make things right!

France
1 review
1 helpful vote
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I got a poorly written paper.
February 1, 2024

I don't recommend this site. Too many spam messages once you post your assignment. The messages from the 'experts' all sound robotic and appear almost instantly after you post your order. I don't think their writers are native English speakers.

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2024
Sophie G. — Studybay Rep
over a year ago

Thanks for sharing your thoughts, Paula! We apologize for any inconvenience you've experienced. We're actively working to enhance communication quality. Our aim is prompt assistance so the experts sometimes have to act quickly and that might affect the quality of the response, but I understand your concern about robotic-like responses. We're constantly working with our experts on refining our communication, so your feedback is actually crucial for us in this case!

Texas
1 review
0 helpful votes
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Great service!
December 26, 2023

I like the fact that my essay was completed before the due date.

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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Fast and great work
December 14, 2023

I received it in about 3 hours. It was done extremely well. I would definitely use again.

Date of experience: December 14, 2023
Massachusetts
1 review
0 helpful votes
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I found this app very helpful
December 12, 2023

Received all my work before the due date and the experts are very nice

Date of experience: December 12, 2023
Texas
1 review
0 helpful votes
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So far so good.
December 12, 2023

So far so good. No complaints. Previously the final results from a female writer was terrible.

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Sophie G. — Studybay Rep
over a year ago

Hi Deborah! We're sorry about the negative previous experience you've had, however, rest assured that we'll do our best not to let you down this time :) Please let us know how it goes!

New York
1 review
0 helpful votes
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She was very patient with me
December 8, 2023

I gave her the instructions for my recommendation report and she took it

Date of experience: December 8, 2023
California
1 review
0 helpful votes
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The requirement was submitted and the product was delivered to the exact specifications. I don't know why I didn't use this service sooner!

Date of experience: December 5, 2023
New York
1 review
0 helpful votes
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Excellent Service
November 30, 2023
Updated review

Always satisfied with results and customer service ice provided.

Date of experience: November 30, 2023
Reliable service
April 11, 2023
Previous review

Reliable service

Date of experience: April 11, 2023
Washington
1 review
0 helpful votes
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Service fees are a joke, way too expensive
November 28, 2023

Service fees are too high and payment wall is a joke

Studybay attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2023
Sophie G. — Studybay Rep
over a year ago

Hello Robert! We understand the importance of transparent pricing and user-friendly payment systems. We're are actively reviewing our fee structure to ensure it aligns with industry standards, and we'll work to enhance the payment experience. Thank you for bringing this to our attention :)

Norway
1 review
0 helpful votes
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Good
November 28, 2023

Everything was good, only the payment method did not work and then I tried another one and ended up paying twice for the service.
It can be my connection issue but all in all it was good

Date of experience: November 28, 2023

From the business

Business History

  • 1-855-407-7728
  • Glenview, Illinois