On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I ask for best price on 30 Office. I was told to send an email and finally got a response within after 24 hours. We're very much happy with the new price and manage to order immediately.
I needed Outlook for my son's laptop for school and I was referred here by my friend. She was right! The price is really affordable and the software is genuine! On top of that, they offer free support! Amazing!
Installed within the hour. This was very urgent so I did a live chat and had to inquire when will I get the product. After 10 minutes, I received the email as informed. Downloaded and installed Office successfully. I was able to submit my project which I was really very happy about. :)
Excellent software prices and genuine! Got my Access 2010 from here and it was successfully installed and activated in no time!
I had issues downloading the software from Microsoft's website so I called in and they still took responsibility! Bryan assisted me with another installer and he successfully downloaded, installed, and activated it on my PC! Great stuff!
I did not have to follow up my order. I was able to get it in minutes. Email instructions were straight to the point. Thank you so much. It's all good now.
I had an issue with the activation and the person I spoke to via phone helped with the Confirmation ID which activated the product.
I got my Office 2016 for a very low price as they were on sale and on top of that, you can use their discount code to get more discounts. I did not have any clue that was possible! The software was downloaded, installed and activated successfully!
The product key does not work and they refuse to provide a refund. The customer service rep is in the Philippines but the owner is apparently in the USA with a similar web site at softwarekeep.com. I noticed after the purchase that the invoice they sent has no vendor company information at all. They send me BS requirements after the purchase. ANY POSITIVE REVIEWS are likely in support of this SCAM! This is the email they sent me after my complaint:
We make every attempt possible to ensure our customers are satisfied with their purchases. However, please be aware that once a Microsoft Product Key has been issued electronically and received by the customer, the sale is considered final and we cannot issue a refund.
Should you experience any issues (either the product key is defective, or the product key does not activate even with technical support) within 90 days of the product key purchased from us, we will take full responsibility for said key and replace it free of cost. Should you experience any issues exceeding 90 days, we will be happy to provide a replacement key at a discounted price.
As the buyer, it is your responsibility to know the compatibility requirements between your computer and the software product before making a purchase. If you have any questions or concerns prior to making your purchase, please take advantage of our Live Chat to connect with our Customer Care team if you are unsure of the software that best suits your needs.
We highly encourage all our customers to read through the Return Policy and FAQ section on our website for more details.
All our Microsoft Product Keys function much like a scratch-and-win lottery ticket. Once weve sent the product key, it will be deemed used or opened, similar to scratching off a lottery ticket.
Please note that we cannot accept cancellation of digital downloads once the product key has been activated or attempted to be activated on Microsoft Online. We do understand that sometimes a customer may have purchased the incorrect product; however, we are unable to accept it for return, as we will have paid Microsoft for the use of this license key before providing it to the customer.
Should you experience any issues (either the product key is defective, or the product key does not activate even with technical support) within 90 days of the product key purchased from us, we will take full responsibility for said key and replace it free of cost. Should you experience any issues exceeding 90 days, we will be happy to provide a replacement key at a discounted price.
In most situations, Product Keys can not be resold, redeemed, or utilized by another customer or another computer, unless otherwise noted on the product description and purchase agreement.
Product returns are no longer possible once a Product Key is delivered. Much like purchasing a scratch-and-win lottery ticket and scratching off the foil, a product key is no longer available for refund once it has been sent digitally to a customer.
Customers are expected to verify the compatibility of the software with their computer before purchasing any software. If you are unsure which product is right for you, we're eager to help! Please contact us directly via live chat or email, and we'll be happy to help you pick the perfect software for your system requirements and daily usage needs.
For the meantime, we are happy to assist you with the installation and activation of your software.
We highly recommend using Remote Assistance to find resolution for this issue.
Let us know when would be the most convenient time for you.
Please click the link below to schedule assistance:
calendly.com/softwaregroup/remote-assistance
Should you have any other questions or concerns, please do not hesitate to contact us via email, live chat, or phone.
They are really good with making customers happy, not only with the price but with the service as well! I have my 2nd renewal now for Office 365 from them! :)
They were very quick in getting my product to me. It was easy to order. It was also one of the best prices I have sen on the Office suite of products. Very happy!
It was very frustrating at start since I cannot activate my Office. I called and seek assistance it was then I found out I've different email to register my software.
I found exactly what I was looking for here, which was MS Word and it's really cheap compared to the actual Microsoft store. You don't need to get out and buy the software. Saves me more time and money! - jim
We purchased a home and business license for office and they sold us an academic pro copy instead. They had given us a hard time on a refund aswell
I got my Office for Mac at a discounted price and then I got a free upgrade to a higher suite! Sweet! Thanks!
Best place for easy and instant download software. This site never fails to give out discount and match the price too. I'm happy with my experience dealing with them.
The customer support are much helpful. They called me and assisted on how to install my newly purchased software. We'll buy more for my other laptop.
Was looking for a stand alone application for Office 2016. Other websites do not have it and google lead me to this website. To my surprise, it's available and was able to get it from here. Thank you so much.
I installed my software using Microsoft download central. For me my software works and surely buy more. They are the cheapest software as far as I can see.
I was reading the reviews here, saw some bad ones and good ones so I decided to jump and try. Great thing I did as I was able to use my office instantly. I needed it for my project and viola! Problem solved!