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Skinorac

2.4

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Skinorac Reviews Summary

Skinorac has a rating of 2.4 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Skinorac ranks 230th among Beauty Products sites.

service
16
value
16
shipping
16
returns
15
quality
16

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Bahamas
1 review
1 helpful vote
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Terrible Liars
November 27, 2025

Ordered Sept 13th and didn't receive my order until the 25th of November. USPS had to let me know the initial shipment wasn't delivered because of the company's mistake in labeling. The company then gaslit me and deleted reviews on Reddit. Reddit reviews for Skinorac are infiltrated by company bots. Be careful with your purchases. They also threaten in emails or dm about bad reviews

+3
Date of experience: November 11, 2025
BA
1 review
1 helpful vote
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Never shipped my order
February 4, 2025

I have placed an order and paid with amount in my wallet. And it never was shipped in two weeks. All review written here are not from real users clearly.

Date of experience: January 23, 2025
Washington
1 review
0 helpful votes
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Tretinoin Cream
June 29, 2023

I am thrilled to share my experience with the incredible skincare products I recently incorporated into my daily routine. These products have truly transformed my skin, leaving me with a radiant and youthful complexion. From cleansers to moisturizers, this skincare line has exceeded my expectations in every way.

Date of experience: June 29, 2023
Washington
1 review
0 helpful votes
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I just placed my first order with Skinorac, and I am delighted with the experience. Product selection is excellent. Competitive pricing Excellent customer service after the sale.
Good effort from the team.

Date of experience: January 24, 2023
New York
1 review
0 helpful votes
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I ordered second time and was having a amazing experience with them for their products and product delivery. Skinorac is a amazing and reliable online vendor

Date of experience: January 10, 2023
New York
1 review
0 helpful votes
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Retina A Gel
December 26, 2022

I purchased a retina gel from Skinorac recently and I am impressed with the customer service and the smooth delivery process. I had a great experience with Skinorac. Will surely order again from here.

Date of experience: December 26, 2022
New York
1 review
0 helpful votes
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I always have a great experience with united pharmacy. Everyone is always helpful and my medicine comes exactly as ordered

Date of experience: December 2, 2022
New York
1 review
0 helpful votes
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Superb service
November 17, 2022

Customer service and delivery are both excellent. I highly suggest purchasing from this website. The purchasing procedure was simple, and delivery was prompt. I purchased retina ac gel and received it before the stated delivery date. Team Skinorac delivers on their promise.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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They delivered a fantastic service! Very effective, and the product showed up earlier than expected. I fully recommend this company.

Date of experience: November 14, 2022
New York
1 review
0 helpful votes
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Best skin care product
October 28, 2022

It helps to make a glow on the skin I'm very happy to have learned about the business from people who had positive experiences with it and to find that they carry exactly what I was looking for! It was sooner than I had anticipated for my order to ship out after I made it. Without a doubt, I'd suggest it, and I plan to buy it again.

Date of experience: October 27, 2022
California
2 reviews
3 helpful votes
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Dishonest business
July 20, 2022

DISHONEST BUSINESS
I ordered ten bottles of Careprost and only received one. I contacted skinorac.com via email as they do not provide a phone number. Skinorac.com sent one bottle, I would expect them to send an email stating that they would be sending the other nine bottles and when they would be sending them? It is extremely rare for them to answer me back and when they do, they give false information. After bombarding them with emails, I finally get an answer though it was dishonest. They provided me with a new tracking number and it was not recognized on 17Track. I asked them for the correct tracking number many times and they still have not responded and given me the correct tracking number. WHY? BECAUSE THEY NEVER SHIPPED NINE MORE BOTTLES. Their customer service is just flat out bad, dishonest and disrespectful. I have since disputed the amount with my credit card company. I always win when it comes to thieves trying to steal my hard earned money. STILL NO TRACKING NUMER OTHER THAN THE FAKE ONE!
AND AS YOU CAN SEE IN SKINORACS REPLY TO THIS REVEIW HE STILL HASN'T ANSWERED THE QUESTION, WHAT IS THE CORRECT TRACKING NUMBER? THERE IS NONE RIGHT? THAT IS WHY YOU WILL NOT REPLY TO MY SPECIFIC QUESTION. EVEN IN THE EMAIL THAT YOU HAVE POSTED FROM PAST CORRESPONDENCE YOU DID NOT ANSWER THE QUESTION! ON TOP OF THAT YOUR REPLY STATES YOU SENT FREE PRODUCT. You lied, I NEVER RECEIVED ANY FREE PRODUCT. If I did give me the tracking number. I ONLY WANT WHAT I PAID FOR! YOU CHARGED ME 116$ FOR TEN BOTTLES AND THEN SHIPPED ONE BOTTLE! YOU DO NOT ANSWER EMAIL QUERIES WITHIN 24 HOURS MORE LIKE 96 HOURS OR MORE AND THEN ONLY AFTER I BOMBARD YOU WITH EMAILS. HERE'S THE TRACKING YOU GAVE ME LP*******IN! IT STILL NOT TRACKING. I HAVE ASKED MANY TIMES FOR THE CORRECT TRACKING NUMBER! LP*******IN IS THE ORIGINAL TRACKING WHERE YOU ONLY SHIPPED ONE BOTTLE! I HAVE BEEN TRACKING NOW FOR A TOTAL OF14 DAYS AND THE TRACKING STILL READS:

Not Found

India
India Post
Unknown
This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.

PROOF YOU ARE LYING RIGHT HERE ON TRUST PILOT! UNDERSTAND THAT IF YOU TRULY HAD SHIPPED NINE MORE BOTTLES I WOULD CANCEL THE CHARGEBACK AND YOU WOULD BE PAID. YOU SEE I DO NOT STEAL FROM OTHERS NOR DO I HAVE TO AS I AM RETIRED AND CAN AFFORD TO PAY! BUT YOU HAVE ONLY PRODUCED A FALSE TRACKING NUMBER (LP*******IN).

UPDATE 7/19/2022. SKINORAC HAS CLAIMED THAT THEY SHIPPED THE REMAINDER OF MY ORDER, (9 BOTTLES OF CAREPROST), AND THEY HAVEN'T. THEY HAVE CONTINUALLY LIED AND MANUFACTURED A FALSE TRACKING NUMBER. AS OF TODAY TRACKING (LP*******IN) FOR SECOND PACKAGE ON 17TRACK WEBSITE READS: 17TRACK
LP*******IN
Not Found
India
India Post
Unknown
This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.
The brown envelope in the picture shows the original package that was sent to me. It clearly shows that 1 item was shipped and there should have been 10 items. The item weighs 10 grams. Tracking number is present. In the second picture it shows the email response I received from this merchant and it says, we have sent 9 more bottles. The 3rd picture shows skinorac responded with the tracking number that they claim had ship about 14 days ago. I tracked it everyday for the last 2 weeks and it still reads the same as stated in above paragraph: LP*******IN
Not Found
India
India Post
Unknown
This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later.
THIS MERCHANT IS DEVIOUS, DISRESPECTFUL AND A HABITUAL LIAR. THEY WILL TAKE YOUR MONEY AND PRETEND IT NEVER HAPPENED. THEY ARE NOT TO BE TRUSTED.

Date of experience: July 19, 2022
Washington
1 review
0 helpful votes
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Retino AC Gel
February 17, 2022

I ordered retino ac gel and got my order before expected delivery date. Team keep their promise, rock Skinorac

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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Good Customer Service
January 13, 2022

Order Duprost capsules got it delivered within the timeframe. A shopping cart is also easy in buying, will definitely order from the website again.

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Best Service & quality product
December 17, 2021

Excellent customer service and shipping. Highly recommend ordering from here. The buying process was easy & delivery was well in time.

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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Excellent Service
December 9, 2021

My order was delivered a lot earlier than planned too. Will definitely be ordering from them again. Good buying experience!

Date of experience: December 8, 2021
Washington
1 review
0 helpful votes
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Excellent Service
October 26, 2021

I am very pleased with the delivery and the product itself is perfect! Payment is easy to make and the prices are excellent! Will be ordering again in the future!

Date of experience: October 26, 2021