SimplyElectronics.net

I have ordered a Canon lens and the web site and confirmation email noted an expected shipping in 1-2 business days. I also sent an email to change the shipping address but got no reply.

After one week, the order wasn't shipped and I have contacted them by phone. It should be send out on Monday was the reply.

A few days later, the order was not shipped at all and I asked to cancel the order, as stated on their web site.

They did not cancel the order but just confirmed that the order was in processing but they could not give a shipping date. This is strange because the web site show 1-2 business days and the stock was going up and down. So, 14 days gone by since the order was placed.

I did a second cancellation request and then I got a cancellation confirmation reply at last. But, we are now more than 15 days further and I am still waiting for a refund and yesterday I sent a new email but again, no respons.

Sorry, SImply Electronics. If you deliver as promised and reply to customer request in a descent time, I should not have cancelled the order. Now I can make only one recommendation to anyone: do not do business with Simply Electronics.

Ordered and paid for my Playbook on 16th January. Got a email confirmation instantly and that was it 2 weeeks down the line... They have an impressive website that lures you in with live real time stock but thats is it really. They alwasy give you that reply email that they are on the case but you can wait until you only have whites on your eye and still nothing will ever happen... really my fault, you try to give this little companys a chance to fight the big boys but it shows why they cannot compete, not good enough, amateur staff who probably hates their own company as much as the customers... No future here... am waiting for my refund and news about his company folding soon... a non starter really... STAY AWAY!

Funny thing. Today, I received via Fed Ex, a Nikon lens that I ordered at a really good price on Simply Electronics on 11/27/11. There was something a little odd during the ordering process (requiring me to give my cell phone number in order to get a verification via text message, in order to complete the transaction). That caused my suspicions to perk up a little, but I went ahead with the order anyway.
Then I went online to check out this company, and found all the horror stories and bad reviews. When I repeatedly tried to call Simply Electronics' 24 hour phone number to cancel the order, it was always saying the same message: "All circuits are busy..."This prompted me to immediately file a dispute with my credit card company.
A couple of days later, I received a FedEx tracking number, which I assumed was part of a scheme. I was very skeptical. When the package actually arrived this morning, I expected to find damaged or used merchandise. But, guess what? I received a new lens exactly as I ordered. It cost me about $100 cheaper than any other site. I'm a little shocked, and happily surprised.
All in all, would I recommend Simply Electronics to others? I guess I'd just tell them of others' bad experiences, and of my really good deal, and let them decide.

Camera purchase £350 ish, with a few trimmings. 2-8 days free delivery. The 7th day, began to feel pangs of doubt. Tried for a second time to track my purchase. The 'Mickey Mouse' " track your purchase" gizmo is Toilet! Speaking eventually to an (the) employee. You have had my dough so why the, no show. Believe me EvEnTuALLY, they are admitting they haven't sent it. This is the 9th day, and i'm unreasonable for expecting anything but late?!. Tomorrow will be my Dads 80th. This company are a bunch of unts, They are emotionless, because, as i said there is a voice at the end of the line. Web site offers to wrap your purchase as a gift. Fk. Me, they can't even get the. Stard off the kin shelf to bOx. They operate with no code, for the customer Do not purchase from these... kers. Free delivery is compulsory it seems cos it costs them nought to send it 'Gaffer' taped to their pet Tortoise. s.h.one t.!
La La Boy.

I bought mobile phone from then. Firstly they forgot to process my order so it was delayed in arriveing. Then when I received the phone it was supplied with an European charger and the manual was in German! Once I tested the phone it turned out to be faulty so I returned it. I am still waiting to receive my refund a month on. You can try ringing but you are left on hold for ages. I thought this was a safe website as I paid through Google checkout. My advice - stay well clear!

Hey eveerybody. I purchased an external battery pack (hypermac) from this website. I chose this website because it said it shipped in 2-5 business days. However, this product was not recieved before my trip to India (a week from the day I ordered it). After coming home from a 2 week trip, I began researching this website. Most of the review were from enraged technos like me who had not recieved their product and were not refunded. I began to get scared but did not get the chance to call or email them. I felt I learned my lesson and it would be too hard to get my 300 dollars back. However, nearly almost 2 moths later, a mysterious Chinese package was delivered to my door! I opened it up, and there it was, in the official box! However I began to suspect that it was a knock off. The box said HyperJuice, not Hypermac. However I was relieved when I called Hypermac to confirm it was official. Don't badmouth this site, just be patient. But I won't be buying here again.

THIS IS AN URGENT MESSAGE - PLEASE PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY! THEY WILL TAKE YOUR MONEY AND YOU NEVER GET YOUR GOODS AND WHEN YOU ASK FOR YOUR MONEY BACK YOU WILL HAVE TO CHASE AND CHASE AND CHASE AND CHASE AND CHASE CHASE IT! WE HAVE BEEN WAITING 10 WEEKS FOR A REFUND AND WE STILL WAITING. THE 'COMPANY' SEEMS TO BE BASED IN HONG KONG AND OPERATE 0844 TEL NUMBERS SO THEY CAN FLEECE YOU LEFT RIGHT AND CENTRE CAUSE THEY KNOW YOU WILL BE PHONING THEM LOOKING YOUR GOODS! SCAMMERS! DO YOURSELF A FAVOUR AND DON'T BUY FROM THEM. I ALSO HAVE BEEN TOLD EVEN IF YOU GET THE GOODS IN THE END THEY ARE RUBBISH! Thank you...

Having made a point of telephoning and checking the availability of a product, I was told the item is in stock. My money was taken within seconds of me placing my order the cost was over £1000, 20 days later still waiting. They show a 2-3 day despatch period. I have rung 3 times, the last time I was told on packing my product it was found to be faulty. So I suggested they send a replacement, I was then told they were awaiting a replacement from their supplier. So why are you still showing the item as being in stock? I asked. At that point it was made clear I can take it or leave it. Surely I cannot be the only person being misled.

I have requested a refund in full and have complained to Trading Standards.