Simpleswap id=198qqikpbb1fw59e
TX:0xf64ba6bd453df188fe2a6e6b96dd1d347ece*******f8af6e02c*******9146
(DAY198) Used SimpleSwap to swap 4,385 USDT 194 days ago, and guess what? My funds are still frozen. Contacted support, and they hit me with a surprise KYC demand—no heads up about that when I signed up!
Chose SimpleSwap 'cause they promised easy and secure transactions without the KYC drama. Clearly, that was a bait. If you're about keeping your crypto dealings private, steer clear of SimpleSwap.
They're clutching my cash unless I spill my ID details. Won't bend my privacy rules for a platform playing sneaky. Highly disappointing!
If you value your privacy as I do, consider this a warning. SimpleSwap? More like SimpleScam.
I'm hitting SimpleSwap with emails every day until this resolves, and I'll share every juicy detail right here. Stay tuned!
Well... On 7.03.24 i wanted to exchange USDT=>HMND.
I sent USDT coins to the specified deposit address and waited.
Exchange ID: tg7gajemkg26wih1
Transaction Hash on bscscan:
0xa4a*******eb04c0ee77cc5424aa1d49d1f1dab4a7ced7a9f41a477bdc60d83dd
For some unknown reason the conversion did not continue and i didn't receive back my HMND coins.
I have written to customer support several times asking for my funds back, but each time i get the same answer "Your funds are safe, please don't worry. We will keep you updated".
It's the 12th today! I'm being blatantly ignored.
I categorically do not recommend using this service!
UPD: The conflict was resolved. But i don't raise the rating above 3 stars because of the time wasted.
Dear customer, thank you for sharing your experience!
We are very sorry for the delay and inconvenience. Unfortunately, your swap wasn't completed because the minimal allowable amount of usdtbep20 was changed on our liquidity partner side. Currently, your deposit is stuck on their side due to a temporary issue.
We're doing our best to resolve this issue as soon as possible. Thank you for your patience and understanding!
UPDATE: Glad to inform you that the refund was completed successfully! Once again we apologise for the inconvenience and will be glad to see you again on SimpleSwap!
Very fast servis. Great suport tiem. I am very satisfied. Fast respons with conversion crypto. 10+
Hi Miloš,
Thank you for sharing your experience!
We will be glad to see you again on SimpleSwap
Hello,
Thank you for waiting!
Glad to inform you that your funds were refunded successfully.
Once again we apologize for the delay and inconvenience!