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Best company ever. This guy is great. Stuff is great and is coming fast. Love you definitely going to use him again
Would give them ZERO stars if I could. Took my money, never received my order. Buyer beware! Sent countless emails and inquiries on their website in hopes of a resolution but never heard back from anyone. Reported them to the BBB. Never again! Please do not waste your money or time ordering from them.
I've been trying to place a order with this site for weeks the first few times it wouldnt take my credite card info now I have a change of address so I thought I'd try again now it won't let me create account I'm so pissed your the only ones that have the hood cover
Sideline MVP cannot be trusted to effectively communicate the status of your order. I placed an order for a replica helmet on June 4,2020. Repeated requests for status from 'Mike' have been ignored. He will read your emails but does not respond. For those of you who have had your money taken without receiving your merchandise, recommend contacting your banking institution to file a claim against this company.
Bought a windsock on May 27th, still I have not heard from them, they got my money $32.94 and I got the shaft, I received a confirmation clicked on it reads order #******* Awaiting Payment, that is bull, called their facebook 800 number belongs to a finance Co., this company is not real fake, stay away from this online fake company!
I placed my order one week ago using a credit card, received a confirmation email with a confirmation number. My credit card has not been charged yet, but I did provide it to this company's website. Since I have not received any shipping information, I called the customer service phone number on their website. The number is not a valid phone number for this company. It is actually a financial services company's phone number. Now I am fearful that my credit card information will be sold or used for fraud. Stay away from this company. It is a fake online company store front probably collecting credit card information for future fraudulent activity.
I ordered something 3 weeks ago and I have never received it. I have tried calling the order status number and all I get is a voice mail. The 1-800 number that is listed on their website is not even theirs. I have even e-mailed them and no response. My payment is still showing pending/authorization on my bank account. Due to my bank's policy, I have to wait 30 days before it will drop off as showing pending and my bank account credited.
I love to write this Review for the very special help I got from a very special person that is Andrea Mendoza. For Customer Service she is equal to the Magic man we all loved in the basketball court (in my book he was one of the best in NBA history). I pray that this company finds way to keep and motivate such a person that has all quality a leader must have. I travel all over the world and in my book she is simply the best. She is my Magic Johnson of Customer Services.
Trying to track an order - no place to do that. Tried to create an account- wouldn't let me.
Tried to call but only receiving busy signals for 2 day
I placed an order over 2 weeks ago. I tried to email them, I tried to call them numerous time. No re-turn email, unable to get through to anybody after calling them. Their lines were ALWAYS busy.
I called my bank and cancelled my credit card after I gave these thieving bastards my credit card information.
I will notify the Fairfax County Police and the Better Business Bureau about these punks.
If you want to order sports stuff, go to ebay and set up a paypal account. There are some GREAT vendors there that WILL NOT rip you off.
Much like the other reviews here, this company is HORRIBLE. I tried to order something in August; received confirmation but never received the product. When I noted that my card wasn't charged, I tried to place the order again on October 12th. Again, I received confirmation, and 2 weeks later, nothing else. I have tried emailing to ask expected delivery; I've called several times and always receive a recording that the line is busy (all day... really?!)
STAY AWAY FROM THIS COMPANY! I wish I had read the reviews before I placed the order!
Any positive rating about this company has to be "Fake News".
I am retired. Placed an order to be paid by PayPal. Waited a week and got nothing but a confirmation of my "purchase". So as I said I'm retired. So I set out to dial the 866 number on their site every 5 min... literally for 2 entire days... it was busy every single time. What are the odds of that? Maybe I should play the lottery. Haha. I also sent numerous emails with NO return. So I contacted PayPal and told them not to pay this company... they deserve to be in jail.
Stay away, you will get burned. They charge your credit card for the order, but as others have stated they never ship and they are unreachable.
They never shipped the product. They never responded to emails. Their phone just rings busy forever, and I am pretty sure, although I have no ability to prove, that they either used or sold my credit card information for fraud. Just a very strange coincidence in timing and considering the business doesn't seem to actually be in business.
I am quite certain this online business is not shipping any orders. However, they will still charge your credit card for an online order. Business 101 - if the "to place an order" telephone # is always busy, it is NOT a good sign. It DOES NOT mean too many customers and too few operators. The order tracking telephone # is always busy as well. Several emails were never returned. Website indicates Holiday Pricing in February. Way too many red flags... RUN AWAY.
I ordered an item on December 10th that was stated on this website to be "in stock." It's the day before Christmas Eve and I haven't received shipping information or confirmation! I have emailed 3 times with no response and have called multiple times but the line always says "busy." Do not order from this site!
I ordered a doorknocker from this site and used Pay Pal to pay. I waited a day and never got anything other than confirmation of my order. My order with PayPal stayed pending for 3 days. I emailed and called every number on their site. Every number was "busy" multiple times I called. Then I receive an email that my order was cancelled for no reason from them. Now I will not have this for my boyfriend for Christmas. Do not trust this site or company. This has to be a scam... Just glad I didn't lose the money I paid due to using PayPal to pay.
So glad I found you guys and your prices are amazing. Will do business with you again. Can't wait for my husband to open these up on Christmas morning. He will be in heaven. Keep up the good work. Your prices, customer service, shipping were all great. Thanks
I order Christmas presents for my grandsons and they cancelled on me twice! They waited a week both times to inform me. I will never order from them again. If I could give them a lower score I would.
Ordered an item which never came and it was a Christmas present. Cannot get through on the phone numbers they provide, don't respond to emails. Complete waste of time! Luckily PayPal was able to get me my money back. Beware of this crappy company!