5 reviews for Shutterfly are not recommended
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Florida
1 review
0 helpful votes
NEVER AGAIN
November 29, 2023

SICK of seeing Krapdasian on the TV for Shutterfly. HORRIBLE spokesperson!

Date of experience: November 29, 2023
North Carolina
2 reviews
1 helpful vote
Not happy with results
February 13, 2023

Not entirely thrilled with my book. I apparently ordered a silver metallic border on the cover and margins by accident. It's a dull greenish-gray. I mistakenly picked a book with "merriment" added to the book. There is none added. There was no discount either. I complained about this to Shutterfly and got a $10 refund. I have done several books over the years but all look better than this one.

YOUR ORDER
Total: $58.81
"Photo Book - 9/10/2022"
8x11 Book
Quantity 1
- Metallic Accents on a Matte Cover Finish $11.19
- 8x11 Book - Standard binding $0.00
- Storytelling Style - With Merriment $5.39
- 8x11 Book $17.49
- 8x11 Book - Standard pages - Extra pages $1.53
- 8x11 Book - Hard photo cover $10.50
Each $46.10
Subtotal $46.10________________________________________

SUMMARY
Items Subtotal $46.10
Shipping and Handling $8.99
Tax $3.72

Fee $0
Discount -$0

Total $58.81

Total Savings

Tip for consumers:

I've used this company before, but I should have read the reviews before ordering again.

Products used:

Album

Date of experience: February 11, 2023
Georgia
6 reviews
3 helpful votes
Demanding I Buy and Refusing to Cancel Account
November 11, 2022

DO BUSINESS WITH SHUTTERFLY AT YOUR OWN RISK. WHEN YOU WANT TO CLOSE AN ACCOUNT WITH SHUTTERFLY, IT'S LIKE GETTING INTO FORT KNOX. SHUTTERFLY IS JUST THAT STUDIP THAT WANT DELETE A ACCOUNT. FIRST THEY WILL TELL YOU THE ONLY WAY TO DELETE AN ACCOUNT IS TO CALL THEM. WHEN YOU CALL THEM, THEY WILL TELL YOU YOU HAVE TO USE A LINK. WHEN YOU USE THE LINK, THEY WILL SEND YOU AN EMAIL DAYS LATERS, WITCH YOU MOST LIKELY WANT SEE BECAUSE YOU ARE THINKING THAT THE ACCOUNT IS CLOSED, THAT EMAIL WILL GIVE YOU ONLY 48 HOURS TO RESPOND TO IT OR THEY WILL VOID THE REQUEST. THEN YOU HAVE TO START THE PROCESS ALL OVER AGAIN. #IDONOTRECOMMENDSHUTTERFLYFORANYBUSINESS

Products used:

Date of experience: November 11, 2022
New York
1 review
1 helpful vote
Horrible service
November 4, 2017

Terrible delivery, no one to speak with.

B

Date of experience: November 4, 2017
Illinois
2 reviews
14 helpful votes
Scam. Period.
December 9, 2016

Total scam plus waste of time. Don't waste yours

Date of experience: December 9, 2016
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5 reviews for Shutterfly are not recommended