Shopolics

Pathetic product where they have mentioned linen pant but in discription it is 90 per ent cotton.and quite expensive.rhough they are giving free shipping but if you want to return them charge 150 rs min as shipping fee. Also if you want to exchange the product they take around one month time after numerous followup. Will not recommend to anyone.

Please don't waste your money they are crooks and fraud people they don't have sense. To talk with customer even delivery boys are too arrogant.I pray to God Please punish them for torturing the customer

Whenever I buy combo, one of the items is ok, the other one is defective. They cheat by pushing defective product( either short or narrow bottom or stitches very poor) alongwith.

Has happened to me 3 times

I ordered three combo trousers at rs 1280. Qlty was very poor and was returned. Till date no refund received.

Giving them Rating 2 because I used their products.

As a Customer, I Deserve Better Service
This is my experience with Shopolics, an online retailer. While initially impressed by the quality of my first order, subsequent interactions have left me disappointed and frustrated.

Delivery Delays and Unfulfilled Promises:

My second order, placed on October 12th, was delayed significantly, arriving on October 30th, after the intended use for Dusshera.
Despite Shopolics' stated delivery timeframe of 5-7 days, the actual delivery took twice as long.
This delay caused inconvenience and disappointment, especially considering the festive occasion.

Incompetent Exchange Process:
I requested an exchange for one item, clearly stating the desired size replacement.
Shopolics' support channel, WhatsApp, proved inefficient and unreliable.
Despite providing video evidence of the return process, I received the wrong size (XXL) instead of the requested L.
This further delayed the exchange and wasted valuable time.

Lack of Support and Responsibility:
Shopolics failed to follow up proactively on my exchange request.
Instead of taking ownership of the issue, they attempted to shift responsibility to me by asking me to handle the logistics.
This is unacceptable, as I expect a hassle-free experience when shopping online.

Unwillingness to Help:
After a cyclone disrupted the city, Shopolics used it as an excuse to further delay my exchange. Exc when cyclone hit (3&4-Dec) and there was water logging but city resumed to Normalcy since 7-Dec and there has been deliveries happening from all e-commerce site like BigBasket, Zepto, swiggy, Amazon, Flipkart, mesho to this location.
They still claimed their vendor wouldn't support the exchange unless I handled the shipping myself.
This demonstrates their lack of commitment to customer satisfaction and willingness to resolve issues promptly.
My Recommendation:

Given my negative experience with Shopolics, I would strongly advise against using their platform. My time and money were wasted due to their inefficiency and poor customer service. There are numerous other e-commerce options available that offer a more reliable and enjoyable shopping experience.

Screenshots for Reference:

I have attached the chat screenshots for your reference. This serves as a valuable lesson for anyone considering using Shopolics and a reminder to be cautious when supporting new and untested platforms.

Timely delivered and quality is excellent...i ordered two cotton pants...fabric is good quality.nad got the size exact which i ordered

Material stitching all are very good specially in summer the cotton pants are so comfortable. Price is also very reasonable

All good value of money product cooler nat comes after wash and stich are ok clothe very comfortable for summer time

Good fabric handloom cotton products. Suitable for summer season. Will buy more for my family. Recommend.

The material is very soft and nice and the look, after wearing is very ethnic. Very comfortable to wear bd the quality if zip and buttons is good too.

Clothes are of good quality and to my expectation. Prompt delivery and affordable cost fabrics excellent and colour choice many

I will find best organza material.buying a material it should be good and nice so I found same material in shopolics.there were pproviding good material so customer really likes and want it.thank you so much you people fill full my dream.

Fabric is good product is of good quality thank you shopolics
Go for shopolics fabric and ready to wear pant super

Order number **************9133
Was for 3 pants combo at 1499/-
The parcel was received after paying 1499/-
As it was COD, was taken aback when opened to find only 1 pant. I have mailed them for the same, blunder or cheat?

I ordered green teffeta fabric and it is exactly same as I expected. Very fast delivery. Thankyou shopolic

The fabric i have ordered was a different one and they asked to exchange it later when i reach out to the customer service they are just playing with us they don't even return your money nor answer your questions in WhatsApp even when they are online, and the fabric is really bad. Don't waste your money in this site.

Fraud company, lost my order. No response to my emails. Contact person never answers and mostly his mobile switched off.

I purchased febric in this sites date 30. 09. 21 my oder id ********************* this product is totally poor i return this product till now no whats app msg. Reply no call received harassment me. I want my refund