Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shazam

Shazam

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shazam?
grey stargrey stargrey stargrey stargrey star

Shazam Reviews Summary

The company, Shazam, garners mixed feedback from users, highlighting both notable strengths and significant weaknesses. On the positive side, many customers appreciate the app's ability to quickly identify songs, particularly in noisy environments, and its overall technological innovation. However, a recurring theme among reviews is dissatisfaction with its accuracy, especially with less mainstream music genres and older tracks. Users also express frustration over lost song libraries and the app's inability to keep pace with competitors like SoundHound. Overall, while Shazam is recognized for its potential, there is a clear call for improvements in functionality and reliability.

This summary is generated by AI, based on text from customer reviews

service
1
value
1

We monitor reviews for authenticity

Colorado
1 review
1 helpful vote
Follow HomerM O.
Unfollow HomerM O.
Share Review
Report Review

Ok
October 24, 2009

Ok

Date of experience: October 24, 2009