
4.5
Based on 15 reviews
One of the blinds we ordered had issues, called customer service and uploaded few pictures and issue was resolved with new blinds!
Easy to order. Arrived quickly, product is great!
Great communication on orders. Super fast delivery. One batch got delayed by a week, but got a prompt notice.
Love the blinds but it arrived without the valance or the valance mounting hardware. Took multiple several contacts with customer service who were very nice but getting status or plan for getting the valance were not forthcoming. Weeks went by and then the valance arrived out of the blue. No coordination of of the very long shipment so if I was not home it could have been damaged. Great blind - very poor customer experience.
Satisfied with process. Easy installation, look good, operates as should.
My quote from Costco was $1k+ but without new lift technology. I went to SelectBlinds, but I was very unsure I understood how to measure this oversized window. The $10 upcharge to make sure my measurements were right was great. And the blind is exactly what I had hoped for. Thx!
They arrived as ordered and fit the window great. It's amazing what updated window treatments can do for a space.
Based on a NYT Wirecutter recommendation, I decided to buy from Select Blinds. Ordered two types of blinds - blackout shades for bedrooms and 2-inch wooden blinds for living room. I tracked orders carefully on the website, which ultimately did not match up with actual delivery time. I was lucky to find out 24 hours after the fact that blinds had been delivered before they were supposed to come - before a big rainstorm which would have really hurt the blinds. In addition, black-out shades arrived with several of the shades having an end-piece unattached and loose in the box. Nothing in the box or online instructions explains what the piece is. I was able to figure this out and install the piece, except in one blind where I couldn't get the piece seated and therefore couldn't install the blind. That problem took extended phone calls and online texting time to get through the call-in customer service line and describe the problem several times over. After waiting to hear a resolution - a week later - I was told a replacement would be shipped. That process took from July 11th, when problem was reported and discussed, to July 19th receiving a note that the blind would be replaced, to finally receiving the replacement August 7th. Overall, I am pleased with the quality of the black-out shades, which really do darken the room. The only issue with them is that there is no leveling function - which is not a big deal. The wooden shades look really good. Everything fits well, which I was initially nervous about since I did the measuring and installations.
Very easy, straight forward. I didn't feel i needed to clarify anything with a CSR
My no drill Roman shades are all slipping down. I have 5 and they all do the same thing. I'm going to have to buy some brackets to keep them from falling down. When I called for help, they told me to use shims. Well, that wasn't in the directions so I didn't know what they were and threw them away. I don't think they would have helped that much. The plastic that covers the part that pushes into the wall to secure is too flimsy. I'm very disappointed with them. My levelor blinds on my other 3 windows are great.
My husband & I recently moved into a house that had older cellular shades that needed replacing. We knew we wanted to get wood blinds that would compliment the trim throughout the house. Scanning several online retailers, I decided to go with SelectBlinds, as they were having a sale. I came across this information the last day of their sale, but saw they would lock in the price if we ordered samples, which we did. When the samples arrived, I was glad I'd asked for 3 different colors. Two of them would've worked, but one of them was especially great alongside the wood trim, really drawing out the lighter grains in the wood. We followed the very clear measuring instructions, & submitted our order. Within a week we received word that the blinds were backordered & the delivery date delayed, along with great apology. They provided an estimated date of arrival a few weeks out, which was helpful. They also made it clear that if we needed blinds sooner, we could change our order & go with something different. We weren't pressed for time, so decided to wait. As we got closer to the new estimated delivery date, we received another notice saying they would be delayed further by one more week, again with great apology. We knew exactly what we wanted, though, so waited further. When they arrived, all were in good order, fitting perfectly, & my husband swiftly got them all installed. They're simply beautiful & we are delighted with the purchase. They were definitely worth the wait!
It took several weeks…maybe 6-7… to receive them but once installed, they are perfect!
The blinds were very good quality, arrived on time and were easy to install.
I have ordered blinds from Select blinds... never disappointed
Easy to navigate the order form. Nice choices! Each selected item was clear and easy to understand.