Sears

As far as keeping food cold or frozen it's fine, but the cons are: 1. The egg keeper is TOO SHORT for a standard carton of eggs. What idiot designs something to to a job and makes it too short to DO THAT JOB?! So I have to cut the carton of eggs down to fit it. 2. You better not be barefoot or wearing sandals when you shut the door and have your foot in the way, it will take your toenail off! The door is too close to the floor. 3. The door has a magnet strong enough to pick up a small car! Unless you have the rollers off the floor, you end up pulling the whole fridge away from the wall when you try to open the bottom door before it opens. In general it's ok and the shelving is good and adjustable, the meat keeper could be a little deeper, but if I realized the thing about the egg keeper I'd probably keep looking before buying.

I purchased a refrigerator from Sears. Com. It was defective and so I attempted to e change it for another. The delivery drivers did not even bring it into the house because it left the warehouse so badly damaged. I have had to make at least 8 separAte highly painful and lengthy calls to Sears.com customer service. All of their customer service is provided by call centers overseas. None of these agents have a good enough understanding of English to address any issue that is out of the box. Of. They read from a script. They continually apologize but are unable to assist. Moreover their customer service is so departmentalized that it appears that they work independent if each other. In other word, delivery department has the obligation for issuing the refund yet they have no proper record that it wS returned. It's a nightmare. The reception is so poor that the agents can hardly be heard. If I ask them to speak up repeatedly because I cannot hear they hang up on you. I honestly think Sears should stick with selling large appliances in store. It is amazing how disappointing this experience has been for me. Lastly, isn't there any quality control before these appliances leave the warehouse for the customer? I had one agent yesterday who in broken English refused to give me a refund and insisted that I keep the defective appliance in exchange for 50,000 points. All the while I had repeatedly explained that the refrigerator was not in my possession. They are trained to do ANYTHING to get around refunding. It is a shame. It has been a waste of my valuable time and as I type this I still have not received a refund.

This is a great appliance store! We have always bought our appliances from Sears. They have good service representatives that know their products. They also have good warranties. When ever we had a problem with any of our appliances we called and they came right out. Their repair men are great and always give advice on how to better care for your products. I also venture out to their clothing section and their baby section. They have something for every one.

Below is the hidden return policy for Beston Shoes. This company sells shoes at Sears.com but pretty much will not take anything back and neither will Sears once you have made your purchase. This is extremely deceptive behavior. None of these return policies or the fact that they are (according to Sears) a third-party vendor is mentioned when placing the order.

I went into a Sears store to return some shoes that I ordered from Sears.com and neither the cashier nor the manager would refund my money. The shoes had just arrived and I changed my mind. The manager at the Sears store in the Del Amo mall was extremely short with me and never even made eye contact. She informed me that the shoes were shipped from a third party vendor and Sears had nothing to do with them. I told her Sears had something to do with them because I placed the Order on Sears.com. She just repeated herself (i. E., this is a third party vendor) and she stood there as if I was not even present. Bottom line is that I am stuck with shoes I tried to return within days of receipt and Sears nor the other company EVER intended to allow an exchange or a return.

Beston Shoes Return Policy
Bestonfire/Beston Shoes Return Policy Before returning any item, you must email us at *******@bestonshoes.com to request for an RA#(return authorization), Any item returned to us with no RA# is non-refundable, RA# is strictly given via email only, when you email us please put your ORDER ID# / SO# Please be inform that ANY FORM (expedite/international/regualr) of shipping cost is non-refundable. Any items that are not in their original condition, show signs of wear (scuffs, scratches, stains, used, etc.), or are not in the original box/packaging are non-refundable. Opened lingerie is non-refundable. Please include the four key elements: 1. Your order ID# or the S/O number printed on the top of the packing slip; 2. The reason for the return; 3. Your contact information, such as Phone number and email. 4. On the items with defects, please provide the proof, such as photos. For Exchange/Return we have 30 days return policy, but it would be better to contact us to acquire your RA# within 15 days (* form the day you received the item) to avoid late return. For Exchange *If you want to exchange to different size, color or style, just ship the package back to us at your own cost, by any carrier at your convenience, we will ship the exchanged item to you for free *After first exchange any exchange you wish will be charged shipping cost + re-stocking fee re-stocking fee cost $15.00 for shoes and $10.00(Lingerie/Swimsuit) *Cost difference may apply when exchanging an item. *Expedite Exchange. If you want the replacement to be ship immediately rather than waiting, please contact us to order the correct size, color, style you would like to exchange, and we will issue you a complete refund on the item you have in hand once we receive it. This way it will shorten your exchange time to 7-10 days. For Item you don't like/changed mind * The item should be shipped back to us at your own cost. We will issue a refund once item is receive in our facility * Any expedited shipping cost is non-refundable. Any shipping charge for non-free shipping items is non-refundable. For Wrong Item or Defective item * Please email us to acquire an RA# and please take a photo of any item that's wrong or defective. * If you receive a wrong order (color, style, and/or size) at our fault, we will issue you the return label to ship the item back to us at our cost * We will issue you a full refund upon receiving the returns. International Returns: (Outside of the United States) * The buyer has to ship the item back at his/her own cost. * Beston Shoes reserves the right to reject any packages with high duty. * The international shipping fee is nonrefundable. For Refused or Undeliverable Packages * We do not take responsibility for any returned packages with a failed delivery, multiple delivery attempts, insufficient address information, or package refusal. * We are not responsible for the shipping and return shipping cost if applicable. * We will collect the return to sender shipping cost before we send the package back or deduct the cost on your item price if you decided to do a refund. * Packages refused by customers may be submitted to additional shipping cost charges by the postal carrier. Return Shipping Labels Are Issued: * On the event of customer received broken item like broken zipper, missing parts, broken heels. * Also when customer received incorrect item, not what you ordered.

Two years ago I was getting ready to buy a home and wanted to pay off all my credit cards to make the loan package go more smoothly.

When I paid off Sears, they lowered my credit limit. When I did, it lowered my credit score.

I complained to Sears to see if they would re=instate the higher credit limit, but they said no they couldn't.

Naturally I closed the account and cut up the credit card and have never bought anything from them again with either cash or another credit card.

Please sitejabber, give us a choice for ZERO stars - that's what Sears deserves.