ScoreSense
business logo of ScoreSense
ScoreSense

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

ScoreSense Reviews Summary

Positive Highlights

  • Provides all three credit bureau scores in one convenient place.
  • Customer service representatives are often helpful and knowledgeable.
  • The platform is easy to navigate and understand.

Negative Highlights

  • Cancellation is difficult and often requires calling customer service.
  • Unexpected $39.95 monthly charges after a trial period.
  • Credit scores may not be the true FICO score and are available free elsewhere.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Oct 18, 2025

Everybody that I dealt with on the internet was very helpful and which smooth is a good good deal. I'm trying to get everything striking out in my life and they're helping a lot.

May 16, 2026

Easy trial, excellent program with everything a person could ask for, and a really pleasant fellow helped me cancel effortlessly. Will keep this in "Favorites" for when I come back in a few months following "repairs. Thanks!

Sep 18, 2025

Hello im new and I love the 3 credit bureaus all together so I can see what's affecting my credit. I need to raise my score to be able to make a purchase of a newer 5th wheel.

Sep 18, 2025

I was put on hold waiting to talk to a specialist and then the representative came back on and told me that someone would have to call me back on another day …..

May 15, 2026

I thought yhis was a new part or service from Credit Karma. Too late I read that after just a few days I would have to pay $39.95 a month for this (service?). Please tell me how I can discontinue this membership, I don't find a canellation button or anything like it. Seems like another racket.

Dec 20, 2025

We needed a credit report so we could be approved to rent in luxury condo. We do not want a continuing service. Our bank says we are allowed a free report once a year. So make sure we have no subscription.

Nov 24, 2025

I only ended p on the site because i was trying to aploy for a loan and to make this short never got it was told i was approved and waited for them to call me back i ended up calling them was told they would get back to in in a few hours well thats a hella long hours 2 days ago

Oct 26, 2025

The agent Emily explained what caused the decrease in my score. It went from 820 to 670 because of two late payments that were never revealed to me.

Oct 26, 2025

I subscribed because you advertised to provide the FICO score. Come to find out it is not the true FICO score. The score presented once you subscribe is the same as those presented by sites such as Credit Karma or the "free scores" that most credit card companies give you, such as FICO 8 or similar, but not your true score.

Jun 15, 2026

I have tried and tried to cancel this service but can not seem to get in touch with anyone about it. I need you to stop charging my card or trying to

Nov 24, 2025

Scoresense was worthless as to providing guidance as to credit status when the information was freely available elsewhere. Please cancel my account.

Oct 6, 2025

Very willing to help stayed with me till we got a result that I had spent many hours trying to accomplish

Nov 26, 2025

Got most of the info I needed but didnt like that I have to call to cancel- no way to do that from the site?

Oct 11, 2025

Checking my credit was easy and wasn't complicated. I was able to navigate the system very well.

Dec 2, 2025

I try to cancel and your system makes it hard to cancel, once again a funnel scam.

Sep 18, 2025

I needed to freeze my accounts and was able to do that

Oct 18, 2025

The ability to look at all three accounts at one time.

May 9, 2026

It really breaks it down and makes it easy to understand and focus on where to improve.

Jul 18, 2026

Wrong credit scores & information on one account someone is using.

Oct 12, 2025

It says next credit score check Nov 26, why so long

Jul 30, 2026

I did not receive my credit scores.

Reviews

Write a review
3.3
Reviews 1,829
5 Stars
58%
4 Stars
19%
3 Stars
8%
2 Stars
3%
1 Star
12%

Kansas
1 review
0 helpful votes
Follow Marilyn R.
Unfollow Marilyn R.
Share Review
Report Review
Scam
1 week ago

I have tried many, many times to get an appointment but they won't talk to me because I have a low credit score
THIS IS A SCAM

Date of experience: October 16, 2026
Illinois
1 review
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Share Review
Report Review
Credit score difference
October 19, 2026

Everything was good except my trans union score was about 100 points higher than the trans union score at my bank.

Date of experience: October 9, 2026
North Carolina
2 reviews
0 helpful votes
Follow Donald N.
Unfollow Donald N.
Share Review
Report Review
I want to get off you website
October 19, 2026

Bad I want you to quit contacting me I don't want your service

Date of experience: October 9, 2026
Arizona
1 review
0 helpful votes
Follow Julius G.
Unfollow Julius G.
Share Review
Report Review
Ask for help and didn't get any
October 19, 2026

As stated in the video it should only take a few minutes to get this done if you signed up with the Automator. I asked for help and didn't get any help to get started and don't know how to start this. Now asking for a full refund from this scam.

Date of experience: October 9, 2026

See reviews of sites as you browse!
Get the Chrome Extension.

Florida
1 review
0 helpful votes
Follow Constance D.
Unfollow Constance D.
Share Review
Report Review

You need to stop billing my card because I don't need school since I canceled this a long time ago. I have credit availability through my bank. I don't need this and I told you that a long time ago and you keep trying to build my cards you need to stop.

Date of experience: October 7, 2026
Oregon
1 review
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review
Size of Print Course Content
October 12, 2026

Course content printing and printing in area for replies were too small…hard to read and type in.

Date of experience: October 1, 2026
North Carolina
2 reviews
0 helpful votes
Follow Raymond A.
Unfollow Raymond A.
Share Review
Report Review
Easy to use!
October 12, 2026

I liked how your credit scores popped up first with more info then available.

Date of experience: October 2, 2026
California
1 review
0 helpful votes
Follow Edward B.
Unfollow Edward B.
Share Review
Report Review

It's not very easy to cancel the subscription. I regret using this site

Date of experience: September 30, 2026
Ohio
1 review
0 helpful votes
Follow Elvin N.
Unfollow Elvin N.
Share Review
Report Review
Dispute Accounts
October 8, 2026

For whatever reason the program wouldn't accept my password and user name to allow me to dispute items. I put in the same password and username that I had used to create my account. If I can't complete this your program is of no use to me.

Date of experience: September 28, 2026
Indiana
1 review
0 helpful votes
Follow Floyd B.
Unfollow Floyd B.
Share Review
Report Review
Good
September 24, 2026

I have found that the service is very good. Tells all of the reasons for your Scores

Date of experience: September 14, 2026
Florida
1 review
0 helpful votes
Follow jose a.
Unfollow jose a.
Share Review
Report Review
Extra services
September 21, 2026

I don't need to hear a rather long sales pitch about the extra benefits of Scoresense.

Date of experience: September 11, 2026
Georgia
2 reviews
0 helpful votes
Follow Yvonne C.
Unfollow Yvonne C.
Share Review
Report Review
It took several hours to get the information
September 21, 2026

I was told this was a free service… no it wasn't.
I paid for the first month, I finally was able to see the three credit scores and confirm the information I was looking for. I've asked twice now to cancel the subscription so I am not charged with no response.

Date of experience: September 7, 2026
Rhode Island
1 review
0 helpful votes
Follow Jean N.
Unfollow Jean N.
Share Review
Report Review
There's no obvious way to cancel this service
September 10, 2026

I didn't realize I was signing up to a paid subscription and I have no interets in continuing. But if there is a cancel button somewhere, it's well hidden. I hate being taken advantage of like that.

Date of experience: August 31, 2026
New Mexico
1 review
0 helpful votes
Follow Alfred G.
Unfollow Alfred G.
Share Review
Report Review
The process was too lenthy
September 7, 2026

I finally got my free 3 credit scores that cost me $1.15.

Date of experience: August 28, 2026
Kansas
1 review
0 helpful votes
Follow Misty J.
Unfollow Misty J.
Share Review
Report Review
Scores
September 7, 2026

It's a good site, easy to read and understand everything. Wish it was lower cost or free unless you add credit monitoring.

Date of experience: August 28, 2026
Oregon
1 review
0 helpful votes
Follow Alvin H.
Unfollow Alvin H.
Share Review
Report Review
Cancellation.
August 22, 2026

The website could be laid out in a better more intuitive way, especially where scores, future, past, and present are concerned.

Date of experience: August 12, 2026
Missouri
1 review
0 helpful votes
Follow Judith L.
Unfollow Judith L.
Share Review
Report Review
Unresolved issues
August 22, 2026

I was told that if I upgraded I would get a better price. Instead it raised $28.00 and my problem about someone using a dormant credit card still exists. My calling City Bank was no help. I don't have a City Bank card or account and never had.

Date of experience: August 11, 2026
Ecuador
1 review
0 helpful votes
Follow Wilson R.
Unfollow Wilson R.
Share Review
Report Review
Cashing before serving and delivering.
July 27, 2026

I was applying and you stooped the process because you encountered an error, even though you charged me for the application.
I contacted you but apparently you didn't care and keep questioning me about my experience with you! Do you spect me to glorify you?
Do your job properly and then I can give you a credit.

Date of experience: July 17, 2026
Maryland
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

It's a welcome change when you are trying to increase your productivity and keep your score up

Date of experience: July 9, 2026
Texas
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review
08/07/2026
July 18, 2026

Wrong credit scores & information on one account someone is using.

Date of experience: July 8, 2026
Astra Z. — ScoreSense Rep
4 months ago

Thank you for your feedback. If you're seeing information on your credit report that you believe is inaccurate, that's exactly what our product is designed to help identify. Please visit the Dispute Center in your account, where you'll find information on how to dispute inaccurate items directly with the credit bureaus. We're here to help you stay informed and take action when something doesn't look right.