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Savage X Fenty has a rating of 1.5 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Savage X Fenty most frequently mention customer service, bank account and confirmation email. Savage X Fenty ranks 196th among Lingerie sites.
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There are like 3 company's under Savage X Fenty: JustFab, Textile, Lavender Lingerie and probably some other ones I'm sure. I lost $500+ and their customer service gives me the run around. The sizes were 2 sizes too small. I made another purchase and they cancelled my purchase and won't refund me because they didn't have all the items available so they cancelled the order. They can't answer simple account questions like what was sent or how many items are in one package etc. It's ridiculous. I don't have anything I bought. They don't want to offer corporate number, name, address and they won't tell me who handles the payments or who manages charges and disputes. No one calls me back. BE WARNED! DO NOT BUY FROM SAVAGE X FENTY! TOO MANY COMPANIES USING THAT NAME AND NO ONE IS ACCOUNTABLE FOR ANYTHING THAT HAPPENS. I was on the phone for 2 hrs and they will give you every account information and evade your question. Then they act like their accents are too strong and they don't understand what I'm saying. They act stupid for a very very long time. Literally told the caller my bra and underwear size, just 2 sizes, and this guy asks like 6 times no joke! I'm like can you write it down please I'm tired of saying my sizes. No corporate info, no accounts dept, can't create a dispute because apparently I created 2 accounts (forgot 1st password) and the company blacklisted my account! I only made 2 purchases and they blacklisted me? They keep saying check back check back. Nothing. Not that it's a problem but the reps are all located in the Phillipines and so you get the same people saying different names. It's frustrating. SAVAGE X FENTY STOLE MY MONEY AND I HAVE RECEIPTS! CHECK BBB WEBSITE ON SAVAGE X FENTY COMPLAINTS. YOU HAVE BEEN WARNED PLEASE DONT BUY!
I have gotten my money stolen from this company. If you need more info one who they are read below:
Techstyle Fashion Group
They manage JustFab, KidsFab, ShoeDazzle, Savage X Fenty and other MICRO companies under Techstyle Fashion Group
Business ID: 00-9000-4298
Name: Techstyle Group LLC
Address: 5222 FM you 1960 Rd W
Houston, TX *******
Business number: (281) 586-7-1-0-0
Their BBB account is in TX
Their Headquarters is in TX
Answer: SCAM SCAM SCAM! THERE A FEW COMPANIES UNDER THE SAVAGE X FENTY brand. They offer no corporate name, number, address and they will literally hang up when you catch them in a lie. Example: I was told my first order was sent in 2 packages and they are in transit. I said that's a lie because I received my package 3 days ago all in one package. I asked what did they send in the first package and they couldn't tell me which items or even how many items they sent out. They said I was blacklisted and I've only became their new member since 10/25/20. I've only made 2 purchases, didn't receive my items and then you blacklist me? They have over $500 of my money and I have no product. I call "corporate" number and they give you 2 options that will hang up on you either option you choose. It's these small little companies under the brand name like JustFab and Lavender Lingerie and Textile; probably even more companies I'm not sure. But it makes Rihanna's brand look very very bad, untrustworthy and deceitful. Look at their BBB reviews someone rights a review almost everyday about how they got scammed! This is crazy!
Answer: No they have a few companies under the SAVAGE C FENTY name and they steal your money all under the Rihanna name. This company is a scam!
Answer: Don't bother they will give you the same run around during the chat and act aloof and stupid for how ever long YOU want to keep up the charade.
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