SANRIOReviews 77

The company exhibits a mixed reputation, with customers praising the quality and cuteness of products, particularly those made in Japan. However, numerous reviews highlight significant concerns regarding customer service, including delayed shipping, unresponsive support, and difficulties with returns and refunds. Many customers report issues with incomplete orders and lack of communication, leading to frustration and distrust. While some positive experiences exist, the overwhelming sentiment suggests a need for improved customer service practices and better order fulfillment to enhance overall customer satisfaction and loyalty.