Robot My Life

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Massachusetts
1 review
7 helpful votes
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Horrendous customer service
January 5, 2023

DO NOT BUY ANYTHING FROM THIS COMPANY. I have purchased 2 MoeBots- the company's after sales service is horrendous. They won't return emails or calls for weeks. They won't return your gear after they service if for over 6 weeks because they are so disorganised. No apologies and zero customer care on equipment in their care. Shocking company to deal with. Buy a reputable brand like Husqvarna or similar.

Date of experience: January 5, 2023
Australia
1 review
6 helpful votes
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Waste of money
August 27, 2021

I bought a robot window cleaner from this site. First off. They only have an answering service to talk to when you have issues. The window cleaner no longer works after owning it for three weeks, it is flashing red and won't start. I have sent three emails to the company who have not responded. It is a waste of $350. This is a difficult website to deal with and their response time to sort out a robot that no longer works is appalling.

Date of experience: August 26, 2021