Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I am not sure who are this who dare post good reviews about this ripoff company like resellerratings.com, I am 100% sure they are employed by this company.
Shame on them for taking advantage of hard working american
https://www.facebook.com/pages/Resellerratingscom-Scam/**************
HOW come a company with this so bad integrity can still be in business and used by google? HOW can we stop that?
I am also a merchant, signed up for 29$ and got charged, after 3 months, 199$... and it took me a few month to understand what happen. There was NO way i would accept a 199$ bill... but it was too late for VISA to make a Chargeback claim.
They suddently raised my price WITHOUT advising us!... They are scammers... what else can we say?
I provide customer follow ups for a dozen or so companies. As part of our reaching out to customers used to ask them to log on to resellerratings.com and leave a review. Then resellerratings.com demanded we stop soliciting reviews to their site unless we join their Merchant Member program. They said that unless we joined the program the reviews generated may be delisted.
Now tell me people, what says, "you don't pay, you don't play" better than this? I have now began asking my clients' customers to leave reviews on Trustpilot. I hope Trustpilot has enough decency not to let greed get in the way and refrain from adopting the same extortion practices resellerratings.com is adopting.
On the merchant side this site is absolutely a nightmare. The technology is horrible. They do not verify reviews, so, if a competitor, ex employee or general troublemaker wants to leave negative reviews they DO NOT phone or email the reviewer asking for proof of a transaction. Since Google has decided for some odd reason to index these reviews, this can severely impact your business if false negatives are posted.
We just signed up for this service about 3 months ago and just sent out an email to our customers requesting reviews. The reviews are now rolling in. I don't have a whole lot of data about how the service is working for us just yet but I have had a great experience with their customer service. I emailed them a question about our account at 9; 30 pm and received a response in less than 30 minutes. Great customer service!
This store excels in the area of promoting e-commerce. Too many people these days just do not take seriously the opportunity they have to shop online retailers. But this site takes consumers and builds their confidance in e-commerce.
We need more sites that help people have a more trustworthy attitude about buying online. True there is a risk, but these days crooks are stealing info even in the check out lines.
This site is a must stop and see before going shopping online!
I've been using ResellerRatings for years. What's really unique about it is how the reviewers there tend to praise retailers for great service far more often than they criticize. It's refreshing to feel the positive energy there, and read the long accounts and stories of experiences with different retailers, vs most sites out there where people are just ranting.
Online Store Ratings of Best and Worst - This company is comrehansive in their posting of customer reviews on online stores. With all the scams online, this web site helps to weed it out based on input from customers. When you click on a store name, it will take you to a URL which gives more details about the store you are researching.
