Raise

I bought an Outback gift card on Raise in late 2019 – pandemic hit, couldn't use it for a while – finally went in 2022 and it's invalid. Raise states 1-year guarantee passed. True – but it's a pandemic – so it was invalid sometime during the time the restaurant wasn't even available! Perhaps the credit card company will set them straight – we'll see. Outback says don't use fraudulent third party sellers like Raise. Lesson learned – if you can't use it quickly or redeem it into an app – don't buy it as it might be fraudulent!

Purchased $300 of PetSmart gift cards, all were invalid and I even checked the petsmart gift card balance checker. Customer support does not exist. DON'T DO IT, IT'S NOT WORTH IT.

I purchased a $500 gift card through raise which turned out to be inactive when I used it. I've trying to get in touch with customer support and have sent them multiple messages but haven't got any response. They don't even have any phone customer support. I wouldn't recommend this site at all.

I have several purchased gift cards that I can not get to. The account says it is locked and call customer serivce. No live person when you call and no answers to emails.

Would not pay me over a technicality. Kept my money. No way to contact them but through email, which no one reply's. Lost 48 bucks. Scammers. Do not sign up

You can get a little extra discount with Raise for a purchase you KNOW you will not return, but NEVER buy a card to give as a gift or to save for later. I have had too many situations where the seller continues to use the card and it is $0 when you get around to using it. Do you want your father to ask why you gave him a blank gift card for Father's day? Was your childhood that terrible!?! There is a 'guarantee' but it is a short window. A 5% extra savings is not worth the hassle of filing a ticket and proving you didn't use the card. I learned the hard way so you could learn the easy way.

I purchased a $100 Red Robin gift card from the Raise.com for my son's teacher as appreciation. When he tried to use the gift card, Red Robin told him there was $0 balance in it. It was embarrassing for him, as well as for us! We contacted raised.com and requested a refund, and they said since the card was in too many hands (which is me, and the teacher), they could not refund the payment. Isn't the purpose of a gift card is for gifting?! I will never buy from this site again, and you should stay away from it. Buy from another legitimate site.

My elderly mother's account was hijacked by a scammer and more than $16,000.00 of fraudulent purchases were made without her knowledge. Her account normally has little activity so this $16,000 worth of purchases made in 2 days should have been flagged by Raise!
Raise has provided no assistance to help gather information for the police report.
Raise has no evening or weekend support to help for an urgent situation like to Block the account!
Raise only has a online chat availability with a robot program that doesn't know what fraud on my account is!
I could not get into the account once it was hijacked and I could not reset the password and I could not get a human's attention fir 3 days in order to block the account! By that time my poor mother was broke! I cannot even get them to provide a list of purchases made.
I am totally frustrated with this company and their inability and unwillingness to help.

I listed three cards on the site. They sold in a few hours. I did not even have to mail them, just typed in the card numbers. I got paid in three business days. Highly recommended.

Visited the site and was offered 15% off my first order, so after signing up for emails, texts, etc. I received my promo code and used it to purchase a $100 Sam's Club gift card for $85. A few minutes after placing the order I received a notification that the order had been cancelled without any additional information. I tried to use their chat feature to speak with someone because it says they are available 9 AM to 5 PM Monday through Friday. After fighting with the autobot for 5 minutes it finally transferred me to customer service only to inform me that no one was working and an email would be sent on my behalf.

Alles ist professionell und schnell. Die Qualität der Produkte ist unbestreitbar. Dies ist nicht das erste Mal, dass wir etwas gekauft haben. Ein großes Lob an das Geschäft und seine Mitarbeiter.

Herzlichen Dank für das Produkt und den Service. Ich arbeite schon seit langem mit dem Laden zusammen. Alles ist zufriedenstellend.

I opened an account, tried to buy some cards but they immediately cancelled the order and suspended my account... I still was never told why.

My account is frozen
And I haven't received money yet because I sold card on the raise app I need help and get my money

First of all I'd like to mention the assortment, the wide choice and the catalog, which is conveniently divided into categories, plus there is a description of the product. On the site you can write to the consultant, I got an answer in 15 minutes. The manager helped with the choice. The prices are reasonable. The delivery is fast. The product is of high quality. I can highly recommend it.

I bought a gift card from them, but apparently, the gift card had already been redeemed. I promptly contacted their customer service. They initially gave me a refund but were later canceled. They told me the card had been used. I knew the card was used, that was why I contracted them for a refund because I wasn't the one who used it. They have a 100-day refund guarantee but don't stand behind it.

I have purchased thousands of dollars worth of gift cards through raise.com. Yes, literally thousands of dollars (value worth) of cards.

I like to purchase gift cards on sale or with special promotions for an added discount. Have been doing this for many years now.

The issue with this is when you redeem the gift card (even before a year after purchase) you may be out of money.

Raise will give you provisional credit while they "investigate " the claim. And 3 months later they will take the credit back (after the investigation is done). They will give the reasoning that the card Company reports the card was redeemed already.

Mind you this even if you provide pictures of your attempt to use the card fails. And even if the card company states that they cannot verify it was used by you, Raise will take back your credit and you will be out of $$$.

Yes, you can file a dispute with you card company or bank but I personally had no luck there either. Basically, Raises fine print states that as long as a gift card had a balance upon sale/purchase the 1 year refund for issues do not apply. It's only applicable if the gift card sold/purchased was not valid prior to sold/purchased date.

Goodluck

I've attempted to purchase gift cards from this site multiple times and each time, my order is cancelled for no reason within 5 minutes of executing the purchase. I even tried multiple times in case the issue was on my end. Customer service is a joke - their webpage won't even load for me to identify a number or chat or email option. STAY AWAY.

Our family bought gift cards that were invalid and the company refused respond or do anything. Hope this saves other from losing the $ ours did.