PurseValley

My first experience with them was ok. I decided to buy a watch. The watch arrived and within a day the band broke. I contacted them and they immediately sent me a replacement. However I still had to pay $30 to have the new band put on.

Second experience, was a little upsetting. The cashed an check for $870. Then a few days later they called to tell me they only had a few items available. I was upset and didn't understand why they cashed my check. However they informed me that they would apply a store credit which could be used anytime.

So, I just placed a new order. This morning I have been informed I can not use my credit for the order because of some type of promotion. This makes no sense whatsoever! They are literally holding cash they took directly from my account but telling me I can't use it. I am demanding they now refund my bank account... I'm guessing that will be a cold day in hell.

Okay so lets start from the beging. First of all i have bought bags and other replica items from china using western union before from another site. Never had any issues. Anyway of corse i found fmthis website and i got very excited "high quality bags" so they say. I went on youtube to see what people had to say about the bags i seen NO bad reviews! People comparing the bags etc... Sooo anyway after a couple of months of watching the reviews u decided to go ahead and give it a shot today. I decided to make an order over 1000 so i could get all the discounts. I paid weatern union so i could get the extra 20% off. After the discounts of a 1200 order my total cane out to 800.48 plus 70 to send... so i paid western union And the phone number that had called me 4-6 times earlier had been working before. Then all the sudden i sent the money and then when i went to call them back the number siddenly didnt work. Within hours... Soo then i got worried and i started looking on google for bad reviees and this site popped up... First thing i did was go back to my account and canceled it. LUCKILY I HAVEA ONLINE MONEYGRAM ACOUNT, and they had not yet picked up the money so i cancelled the order about ten minutes ago. It says ill get a refund back to my card in about 3 days. I wish i had read these reviews. I just want a high quality replica bag. If anyone knows of a good site that i can find that please let me know. Im glad i was able to cancel the transaction after reading these reviews. I shoukd have teusted my gut in the first place. Anyway id go ahead and say dont order feommthis site because there are websites out there thst are legit. And usually if you email them they have other photo links of other things they dont have listed on the site. Like chanel bags etc but they cant post chanel bags because chanel has special people that have all the sites that carry chanel shut down. But if u email the sites they will send it to you via email. Anyway hope my review helps someone to not get scammed.

I too was like you - searching the we. For a legitimate site to buy a replica LV handbag. I saw a lot of positive reviews only on the pursevalley website, but all negative reviews on other sites like this one about pursevalley. I went ahead foolishly and purchases two bags and a wallet from there believing in humanity and hoping I would t be scammed. I ordered and customer service was nice and helpful the entire time when taking my money. It took me 20 days to receive the bag which is to be expected dealing with China shipping and US customs. When the package arrived I was SO disappointed because the wallet and purse (monogram print) were COMPLETELY different colors! Very noticeable to the naked eye. The '35' on the side of the bag was huge and noticeable. Threading was coming loose and there was glue and a huge scratch on the handle. VERY POOR QUALITY for $300USD! The brown color in the bag just screamed fake and cheap! When I tried to rectify the situation since the website claims "satisfaction guaranteed", here was their suggestion to me: they would send me new handles and expect me to change them myself (WTF?!) then told me to take the bag to a leather shop to fix the threading (more money!) then said their website shows the wallet and purse are different colors (LIES!) or I could get a send it back for $100 in shipping costs (more money!) and they would offer me a 75 dollar credit (why in the hell would I order another bag from them when this one sucks!). Definitely not a great company. I tried to post a few negative reviews on their site and guess what --- they have to be "approved" so I guarantee you they are only posting positive reviews which is why you only see the good on their site. I will never trust ordering anything from China again and especially from www.PurseValley.cn. I will say the other purse I received did not have as many defects but my experience with them has been clouded by them not being a reputable replica company and you can order a purse from aliexpress with better quality and much cheaper. Trust me. I know you really want that designer bag but as a young girl from the Midwest who was just as eager as you - I urge u to save your money and go for the real thing. PURSE VALLEY DOES NOT STAND BY THEIR CLAIMS ON THEIR WEBSITE AND THEIR QUALITY IS TERRIBLE! BUYER BEWARE!

I ordered a bag several months ago, like 6 months, and it never arrived. They said that it had been signed for and delivered. Thankfully my credit card company credit me back my credit but later I was harassed with purse valleys phone calls and emails. I was getting 3-4 phone calls A DAY! Then I was also receiving emails telling me to pay them the money that I was refunded and that I had to Western Union them the money to China or pay them in bit coins. Thankfully I know that both of those things are shady and Im not going to pay for something I never received AND was being harassed about. Don't let them take your money or your information. They are a bogus company on the other side of the world with some rude and nasty customer service representative here in the states (named Jake) who does their dirty work! UGH!

I wish I had read these reviews before I purchased a Michael Kors bag. I knew there would be a wait for delivery because the purse was being shipped from China. The bag arrived after 3 weeks. The bag that arrived was NOT what I ordered. I received a plastic shopping bag that no where near resembles anything made by Michael Kors. I had ordered a leather bag. I contacted the company and they were no help at all.
The purse had been shipped in a plastic shrink wrap bag with no shipping label or papers included. The company will not pay for or issue a shipping return label.
It seems some people have had good experiences with this company. I'm puzzled.? I lost $68 on this transaction. I guess you can order and HOPE to have a positive experience. I think it's better not to order anything from them

I bought a purse of this website. During purchase or while awaiting the bag, they are extremely helpful. When I received the bag, it wasn't as pictured so I told them I'd be returning it and told them they would pay to return it as it wasn't my fault the bag wasn't as pictured. After countless back and forth emails, they finally agreed IN WRITING to pay my return shipping. Once I sent them all the information and kept calling them numerous times to see why I hadn't received my refund (after the 48 hours) they told me they would not be refunding me my shipping, and would be giving me a credit after I specifically told them that would not suffice when they suggested it prior to returning the bag. They put me through so much grief and inconvenience because they are scammers and liars. DO NOT ORDER! And if you decide to not listen to me, make sure you order through a credit card company that deals with scammers... if you send through Money union (because there's a discount), you're never seeing that bag or your money. IT IS BEYOND ME why anyone would be so stupid to wire them money. That is the equivalent of putting cash in an envelope via mail. If you're going to do something as silly as order from this site, at least use a credit card that can back you up.
BUYER BEWARE!

This is the follow-up and final result after my first attempt in trying to buy a replica bag. I had cancelled my order and right away I got an email from the PV customer care manager, this is my reply…….

Dear Jake,

I am responding to your email you had sent me regarding the recent cancellation of my order. You say you want to really help me resolve my issue? I highly doubt you can but lets see what you can do for me. You see, this is my very first time buying a designer replica bag and I was hesitant at first because of all the negative reviews I've read about your type of business, scamming allot of innocent buyers and after reading so many and I mean many negative reviews especially about Pursevalley.cn and even though I was hesitant to order I tooked the chance anyway hoping I could get lucky in getting a great deal through your website. This is my first time ordering through your site or any site concerning replica bags and right from the start, is it any wonder that I am already running into a problem? First of all, before placing my order and with many concerns, I had sent your company numerous email messages and not 1 have responded. Your email is the first and only I've recieved since I've been trying to communicate to get some questions answered. As you can tell already, even though there are red flags every where I still ignored my better judgement and still went through with ordering couple of items. The second issue was the total charge on my purchase. Why am I being charged $43.13 extra? Let me break it down for you…I had ordered, LV zipped purse for $123.34, LV monogram retiro mm $263.91, shipping fee $29.02, insurance fee $3.87, the grand total should be $420.14 but instead below the grand total it says a grand total to be charged is… $463.27, a difference of $43.13! The third issue was, your rude customer service rep called me this morning to confirm my order so I asked her why was I being charged the extra amount and instead of being polite and helpful she was the most rudest representative I have ever spoken to in my life! My experience with your company so far totally confirms every negative reviews I have read. The girl I spoke to couldn't answer my simple question and told me if I didn't want the bag I don;'t have to buy it from PV? Instead of trying to win a leary customer over, she scared me away and lost a good sale but most importantly lost a returning customer. She was so rude and unprofessional that it speaks volume about PV establishment. No wonder people are writing such bad reviews. I am actually glad this happen because I could've been another person being conned in buying a cheap fake bag by an untrustworthy company. I was already stupid in buying after being warned so many times and if I went through with this, I could've easily been screwed and would've deserved it for making such a stupid unnecessary mistake. In other words I didn't have any room to complain. One last thing, I want to ask you, why does PV keep pushing the buyers to pay it in a certain way to get a 20% discount like through Western Union? I heard people paying through W. U. and getting scammed in not getting their merchandise or their money back, a total waste of their hard earned money. From the look of things, there seems to have been many business like PV that have been shut down due to illegal business practices, I am very surprised PV is still up and running. Good luck staying in business your gonna need it! And btw, your direct email address is invalid so I am responding through PV website, I hope you get this message.

Very Disgruntle Customer,
Helen Hines

I thought I would try this website; first purchase, a Louis Vuitton wallet. I sent the money as requested and the wallet arrived quickly. I opened the box and the first thing I noticed was the smell, and secondly the color of the monogram. It was close to being a copy of the LV original.
I called and spoke to someone who suggested I put perfume on my wallet and asked me to send a picture of my item so that he could send it to his manufacturer. I told him via email that I had decided to return it for a complete refund as it is offered on their site, specifically on the home page where they guarantee customer service. I was then told that I could return the item and choose something else and they would waive the shipping fee. I sent back the wallet and requested a refund. That's when I was told that they were unable to give me a refund and I should choose some other product. My thoughts were that if I was unhappy with the quality of a wallet, one of the least expensive items on their site, I surely wasn't going to order anything else, let alone spend more money!
When I called I spoke to a lady who advised me that she wasn't permitted to speak with me.
I kept getting template emails, the same ones over and over suggesting that I picked a replacement for my order.
I advised them in writing that I would tell as many people as I could that they were a scam!
Expensive lesson learned!

Some of their products' quality are ok, some are horible quality. I bought 4 bags for the 1st order. Had to return one due to their product's details, it missed some basic details compare to the authentic one (it was a LV bagatelle), i had to pay for the return shipping for an exchange (hermes birkin). But when i got the hermes birkin, I totally disappointed. The quality is tooo bad, and it smells funny, not leather smell. I contact them to return it for refund, they agree but asked me to pay for the return shipping (What? Really? Again?) i was mad... Now they convince me to return it for refund including some store credit (who cares about their store credit?). I asked them to refund the amount money i paid for the bag plus the amount of return shipping fee but they didn't agree... Still dealing with them now...

This company is awful to deal with! They ask you for your credit card both online and in phone calls then send you countless email telling you to Western Union, Money Gram or Bit Coin to pay for you item. Why do they need your personal information and your credit card number(s) if you can't pay that way. In today's world of identity theft avoid obvious red flags. Something is seriously wrong with this place. The only reason it has one star from me is because I couldn't leave zero stars.

I received my first bag from Purse Valley and will definitely be going back for more. The bag i initially ordered (LV Montana in amarante) was out of stock but they let me switch it to the amarante Alma BB so I didn't have to wait for new Montana stock.

I'm fortunate enough to have a real Alma in my collection so I was able to make a side by side comparison. The PV bag is definitely a high quality replica. The only differences that stood out were a couple of imperfect stitches on the cross-body strap and that the lock is brushed metal instead of polished. So, I don't use the strap and moved my real LV lock to the replica when it's being used. The finish of the replica vernis is perfect.

Yes, it's a little bit of a hassle going through the payment verification process, but let's remember this company is selling goods that put them at high risk. You want to skip the hassle, go to the real LV and spend 10x's as much. Life's a trade-off.