Absolutely terrible service.
Ordered Destiny 2 Expansion last week. Waited patiently for 48 hours, then told to wait further until their suppliers deliver it.
When coming back day after day after the first 2 days, am told sorry - support agents are not able to help people with delivery estimations and details.
When I asked this. This SOAB Support Agent posted me this in the chat.
Roman
Https: // gyazo.com/ bad106ffcc3f254bfe*******fc5833aa
And then asked me. "Are you reading my messages".
They have wasted my time, and money and i i still have not received the item i initially wanted to get as a gift for a friend. For the trouble of saving only a few dollars, i would suggest buying directly from the Playstation Store, which is trusted, and takes only a few seconds to get the keys you want.
I only gave 1 star here because i can't give minus 100 stars.
When they did change my order request which i thought would be quicker - i changed it from Destiny 2 Expansion to a PS+ Subscription which was a bit cheaper and the guy told me if it's in stock, i would get it straight away. Now after that, i got another incoming message to wait 48 hours. I asked him why and he gave me the same excuse, that they can't determine delivery times.
Please do not shop with them and don't give or waste your time trying to deal with their services.