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PriorityTire Reviews Summary
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
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Great tire with a great price. Put on a 2016 Ford Explorer Limited with 20 inch rims, really dont notice any"road noise" and ride is smooth and comfortable.
Pleasantly surprised on how quick the tires got here. The ride on them seems to be good, and are reasonably quiet on the highway. I drive a combination of dirt roads, okay-ish city streets and highways. The only thing I haven't been able to test as of writing is any form of precipitation.
Was looking for a super swamper but the cost was way out of my budget. Found a comparable tire with similar tread pattern for a little over half the cost so I came in under budget! Quick Ship too!
Hi Eric,
We’re glad you were able to find a tire that fit both your needs and your budget.
Thanks for sharing your experience, and we’re happy everything arrived quickly as well. Enjoy the new set!
Ordered a couple new tires to match the ones that my grandfather had put on his 1984 Ford F150 that I inherited. Got a great price and got them delivered for free and quickly.
Hi Derek,
That’s great to hear! Matching a set, especially on a classic like an ’84 F150, is important, and we’re glad you found the right tires at a price that made sense.
We appreciate you taking the time to leave a review. Hope they treat that truck well for many miles to come!
Tires are black round and seem to have no punctures in the sidewalls. Excellent and all four seem to hold air as they should and roll as they should making the vehicle movable.
Hi Lee,
Thanks for sharing your experience! We’re glad everything arrived in good shape and is performing the way it should. That’s exactly what you want from a new set.
We appreciate you choosing us and taking the time to leave a review. Safe driving!
My order was lost by the shipping company and i call customer service to report it and they shipped me out replacement within 2 days. Highly satisfied with response and actually talked to a real person to discuss the issue.
Shipping accidents can happen from time to time despite all the best efforts and precautions - so we're most appreciative of your patience and cooperation as we worked to resolve your issue and help you! Our team does work around the clock to take notice of such issues and work on solutions, either by working with the carrier to locate the missing packages or indeed to ship out a replacement! We're glad that things worked out here as intended and do thank you again for working with us!
We ordered the tires through the website and they were delivered to our location within 48 hours. Exactly what we needed and when we needed it.
Providing quick and safe shipping is a very important aspect of our operations, so we're most happy to learn that everything went as intended here!
No complaint about the tires, but the tracking was disappointly inaccurate. Tires expected Monday, mad an install appointment for Wednesday, didnt arrive until Thursday so had to reschedule the install.
Hi Michael,
Thank you for your honest feedback. We’re glad you’re satisfied with the tires themselves, but we’re sorry the tracking updates didn’t reflect the actual delivery timing. We understand how that can disrupt scheduling, especially with installation appointments involved.
We appreciate your patience and will continue working with our shipping partners to provide more accurate tracking information.
Happy I think. Have not yet mounted tires. Since when have they changed the load rating classes? I just wanted load range E. Wtf is 116 or 111 or 121? Confusing...
Hi Adam,
Thank you for your review! We’re glad you’re happy overall, but we understand the load rating details can sometimes be confusing.
The numbers you’re seeing (116,117,121, etc.) refer to the load index, which corresponds to specific weight capacities. We’d be happy to double-check the exact rating for your order and make sure it aligns with what you need for your vehicle. Please feel free to reach out to our support team with your order details, and we’ll clarify everything for you.
We appreciate you bringing this up.
I got three tires to begin with and a couple days went by. I was a little worried made a quick phone call. They assured me it would be here by a certain date and it showed up and I'm happy.
In the vast majority of cases we ship all of our tires together, from the same warehouse - and then all of the tires travel as one interconnected, multiple-piece shipment. Despite that, sometimes the individual packages may get separated during travel, being delivered on different dates. We're glad that you did ultimately receive all the tires safe and sound and do apologize for the unlucky delivery delay!
Their website would not let me type in the correct address to deliver to. It just automatically brought up their version of what the address was. So I thought maybe it was another form of how the address shows in their system. I was wrong. I had to redirect the shipment to a hub to get picked up 2 days later. I might order from them again, but if they don't revamp that issue. I'll buy elsewhere.
We're sorry to hear about this! To clarify, you can easily re-type any address into what you think it should be - the Addrexx system we use is meant to prevent common typos and similar issues, but if you type in something else yourself, you'll be prompted to confirm if you want to override the suggestion! With that said, we do apologize if there was any with the shipment as a result of the address confusion, but are most glad that you were able to rectify it during the shipment period itself. Of course, we'll continue tweaking the website and try to ensure that the website is more convenient and intuitive going forward! Thank you.
FedEx did delay receiving and according to tracking we're not truthful with there reasoning. Priority Tire process has been great and the follyp has been o.
Delays can happen with any carrier, though we of course do apologize on our and FedEx's behalf if you experienced an unlucky delay! Please know that we do all we can to ensure optimal shipping and that FedEx has proven to be an excellent partner throughout the past 20 years - we're confident you won't experience such a delay next time! With that said, we do appreciate your candor and patience!
THE INITIAL ORDER 3 OF THE 4 TIRES ORDERED WERE CORRECT, HAD TO ORDER ANOTHER TIRE TO COMPLETE THE SET, HAD TO SEND THE WRONG ONE BACK. OTHER THAN THAT IT WAS A GOOD EXPERINCE, MAYBE PUT SOMETHING IN PLACE AT THE WAREHOUSES SO THAT THINGS LIKE THIS DONT REPEAT
We do indeed try our best to ensure that only correct tires are sent out each time - and we do indeed have precautions in place to prevent mistakes! Still, it's impossible to completely eliminate errors entirely, even with our experience and advanced methodology, but we are always trying to improve and do even better. Rest assured that mistakes like this are extremely rare - but we of course do apologize to you all the same for any inconvenience caused! Obviously we appreciate your cooperation and understanding in regards to the issue and it being solved - we are confident that it won't happen for you in a future order!
I ordered some tires and they came in only 2 days. For the price I got amazing quality tires. Will order all my tires from PriorityTire from now on.
It's reassuring to hear that we managed to provide you with a comprehensively great experience - swift and safe delivery of great tires at a good price! We are confident that they will serve you well in the long haul, while we'll keep working hard to provide even better service in the future!
Two of my four tires arrived the next day, the other two the next business day. Super fast shipping. Tires have only been on for a week.
Although all tires are shipped out together as co-linked packages in 95% of cases, the carriers may sometimes split up the deliveries by pure happenstance - we're glad that they still all arrived in a quick and safe manner nonetheless! We're sure that they will serve you well and we look forward to your long-term review!
In ordered all terrain tires at a great price and shipping was awesome, even with Christmas on the following day. However, when I received the order, they sent me all season tires. I contacted them immediately and arranged to have them exchanged. After further thought, I decided to keep the all season tires and they immediately refunded me the difference in price.
We appreciate your honest and transparent review! Naturally mistakes can happen at any point during processing an order, although we really do all we can to minimize such situations with all the tools and methods at our disposal. Still, when issues arise, we do try to be fair to our customers and help them by resolving the problem however we can - and in this case, we are happy that we came to an amicable solution, even if did forego the usual return and replacement. Your cooperation and flexibility is most appreciated, while ultimately it is our hope that the end result will still be a set of tires you can safely use for a long time to come. Of course, please do contact us if any further concerns or issues pop-up - we're all ears and eager to help! Thank you!
Ordered Milestar Patagonia SXT tires for our Ranger. Quick and easy ordering. Great alternative for big box tire stores. The Patagonias are perfect for our use of the Ranger. Mainly on road miles with farm use mixed in.
We're glad that we were able to provide you with a quality tire option - for both work and pleasure, paved and farm roads! Your support and satisfaction are both important to us, thank you for your review!
My tires arrived ahead of schedule. Priority Tires is the best. I have been using them for 4 years and they never disappoint.
Thank you, Tracy! We truly appreciate your continued trust over the years and are glad your tires arrived ahead of schedule again.
I ordered a set of tires at 6am, and couldn't believe the arrival of my tires (in great condition) was literally the next day at noon! Talk about shipping! And I did not prioritize next day at all. So, thank you for getting my tires out to me in a remarkable fashion.
Tires look great and can't wait to have them installed.
That’s great to hear, Teron! Getting tires that quickly is always a great surprise. We hope the install goes just as smoothly.
Priority Tire has a really good website and the purchase of the tires was very easy. They even had a number of photos of the tires. I am planning on installing them after Christmas.
Thank you for the kind feedback, Paul! We’re glad the site made things easy and that the product photos were helpful. Wishing you a smooth install after the holidays.
From the business
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
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We are obviously happy to hear that you're impressed and pleased overall - if you can, please do give us more details on which tires you're referring to so that others can get insight as well! Thank you!