PremiumVialsReviews 35

My husband received a PDI Super Sani-Cloth Germicidal Disposable Wipes from work and we ran out. I did some search on it and found it on Premium Vials. Ordered 2 bottles and when we opened them it smelled like straight rubbing alcohol and the wipes quality was terrible. NOT the same as the one my husband got from his work. The ones from work had sturdy wipes and the smell was totally different. My take on it is they filled the bottle with rubbing alcohol and provided some crappy wipes and that's how they are selling it at $50+ per bottle. Price gouging and fake product! DO NOT BUY FROM THIS PLACE!

This company was OK at first. Low prices, fast shipping, etc. I was also able to order in smaller units, which was great for my small business. Over time, they removed the smaller units and only had bulk quantities. That was fine with me, to have a little more inventory than I needed, which also meant, I wouldn't have to order as frequently. Fast forward a year or so. I finally go through my inventory and realize they shipped more bottles than sprays. I reached out, asking to send TWELVE replacement sprays. Yep, just TWELVE. They refused to send because it was past their 15 days. WTF! They seriously couldn't send me TWELVE sprays?!? Pretty sure the sprays cost PENNIES. Their manager/customer service rep is a POS, RUDE, INCOMPETENT A-HOLES. Customer service is nonexistent here. I will NEVER order from them again. They treated me less than, and like I didn't spend thousands of dollars with them. On top of that, they sent me HUNDREDS of the wrong bottles and sprays, and it was MY problem. I had to ship everything back. No apologies, no expedited shipping. NOTHING. Go elsewhere. You will be happy you did!

I thought I had found the right company to order bottles from. I had place several orders for hundreds of bottles and they were great quality so I was happy.
My most recent purchase however of $700+ worth of bottles can in defective. These bottles are wider at the bottom and so my labels could not be applied without warping. They also would not meet evenly in the back.

I contacted premium vials to tell them I would like to return these defective bottles and get replacement bottles. To my surprise, they refused to take accountability and denied my return. They deflected from the problem, which is defective bottoms fatter at the bottom warping my labels and decided to tell me it was the labels themselves. However, I know this is not the case considering these labels are the exact same batch of labelS I have applied to the previous bottles and I also tested the labels on other bottles from other companies and they lay flat and look great.
This company doesn't not stand by there products. If you shop with them you might as well put your money in the trash. Not to mention many on my bottle showed up broken as well and also some of the droppers arrived uncalibrated which was not what I ordered.
Work with a company that won't sell you trash because that exactly when my bottles are going. In the trash. Along with my money.

The attached photo says it all. These bottles won't work with labels. This company sells defective bottles fatter at the bottom. They don't work with label machines or by hand. Don't throw your money away. You WILL NOT be able to return defective products. They do not stand by their products.

I always have a great experience with this company. If I ever have broken bottles they send new ones out right away. They ship super quick too.

First time order placed on 06/18/2017 and when we received the shipment on 06/26/2017 the black fine mist sprayers did not fit the 4oz. cobalt Blue Boston round glass bottles. We called for help and to date got none. E-mails are ignored as are the web site online contact forms. Calling is a waste of time as you will be promised a resolve but it never happens. Going to DISPUTE this purchase with my bank. If no resolve happens will RETURN the entire shipment for a FULL REFUND. These people barely speak English so the issue is they do not understand when you are telling them there is a problem?! Go elsewhere for these type of products and save yourself the aggravation!!!!