SCAM Total scam order never came postmastes had NO contact # and Disconnected website whn I tried to cancel order

Obviously they have 1 stars because if we could all give them 0 we would, but unfortunately we have to at least select 1. This "business" should literally be shut down horrible service who STEALS money from the account. Lolololololololololol

ARRIVES MOST OF THE TIMES LATE, WITH MISSING FOOD, OR THE WRONG ORDER...!
VERY FRUSTRATING!

It's simple really. TIP YOUR POSTMATE WELL. And I mean well! First of all, we have your food in our hands, unsupervised, from point A to point B. Soooo... uuummm. Yea. It would be wise to realize that.

We don't get paid for parking and parking is always tough. We are subject to tickets with every pickup and drop off. Imagine the stress of that.

Not tipping your Postmate is the same as not tipping your server in a restaurant only worse because we have expenses, including a ton of wear and tear on our vehicle.

This service is not the same idea as tipping the pizza or Chinese delivery guy from the joint down the street. Those days are gone. This is an elite service, treat it as such and you'll be treated the same in exchange.

Second, it's not uncommon to get the same Postmate more than once. We remember. We remember you and/or the address and what you tipped. Trust me on this.

If you don't tip, next time your food could mysteriously not make it to you. I have never done this but have been very tempted to when I'm hungry and I know I'm going to a place that hasn't tipped before. We're not in it for the food, we're in it for the money. We much prefer to have a good tip than eat your food. I

I have talked to Postmates that have no qualms about taking the food when they feel disgruntled. This trickles down to Postmates management, unfortunately, and lands on the customer if you get a certain Postmate that feels justified.

Postmates (as with Lyft and Uber and all these companies that are of this new way of doing business) do not put any stock into moral practices one way or another.

They really don't have our back when it comes down to it so we have the same type of complaints as you do, on our side of the coin.

The only reason I haven't taken food is because I have a strict moral and karmic code with myself. I know it's simply not worth it in the end. That $#*! always boomerangs back. Because trust me when I say, I could totally justify it with all the $#*!ty tippers and/or entitled rude people I have encountered.

That's another thing, you are no better or worse than us, so get off your high horses. Just like it says a lot about your character in how you treat your server, the same holds true here.

Also, as a side note, if any restaurants are reading this, this goes for you too. I can't tell you how many places I used to love and frequent often that I have crossed off my list since doing this side gig.

I will never patron them again simply due to how they treat Postmates. It's mind blowing to me. I was a customer much longer and more often than I ever was a Postmate with these places. It's interesting to see their true colors.

Humans can be $#*!ty and it makes us want to lash out. So why don't we just be kind and honor one another? I promise we will have a better experience with one another if we do.

Like with anything, there is an opportunity here to act and respond differently. Speaking for myself, and a lot of creatives and entrepreneurs I know that depend on this kind of work nowadays, the freedom and access to instant cash keeps us in it (although Postmates needs to work on the "instant" factor).

For the customer, (and I'm a customer too) it's not cheap and when you decide to do it, you want a 5-star experience. Anything less is very upsetting. It's not cheap.

So with that, we can take care of each other. Think of it as the honor system, of sorts. We police ourselves when it comes to your food and overall experience to make it what you want and deserve it to be. And with that, you honor us in the same. Be kind and tip.

There will always be a bad seed to this code; historically speaking, there always is. They will weed themnselves out and will have to endure their own $#*!ty energy when it comes back around, and it always does.

If the majority are doing right by one another then it enviably creates a tribe effect. Let's create that.

It may seem like it's only Postmates and a small thing, but I assure you, it counts in a bigger way than is often realized.

THINGS TO KNOW THAT YOU MAY NOT KNOW: we often have to place the order when we get there and wait for it. It's important to realize that.

If Postmates quotes you a time and it ends up taking longer, that is not on us. The only way this works for us is if we get it to you as soon as possible and move on to the next one.

We lose money when it's not ready, or we have to order it when we get there. Do not penalize us for this.

The wait times are literally compensated with pennies. It's so not worth it. To do order and wait for your food is 100% out of service. The only way we are compensated is if you tip for that.

If you don't, then of course you're going to encounter the aforementioned disgruntled person next time around. Or if they are really $#*!ty, they still know where you live. That is always is in the back of mind as a customer.

If you can pre-order and prepay, you will get it faster.

Fast-food drive-thrus are the worse. It costs you the less but us the absoulte most. Please balance that out by tipping.

If you live in a compliated building where there are parking limitations, long hallways, elevators and twists and turns, it takes longer to get it to you. Also, it's tiring to do it over and over. Please compesate for that as well.

Thank you for reading. I hope it helps to make your future Postmate experinces more pleasant.

Not worth it!