Pinecone Research

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Texas
8 reviews
20 helpful votes
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My experience
January 22, 2024

Found them as they've been flooding a particular Reddit board, that they probably paid, called Beermoney.

Go to create an account, they take my name and email address only.
"Sorry, we do not have anything that fits your demographic or family information"
But I haven't provided anything but my name and email address.
Reply to the Scammer on Reddit "Hey, what gives, how can I be rejected based on data you do not have on me, unless you've stolen it previously".
"you must have signed up before"
"Nope"
"Well, email us a ticket"
"OK"
Allegedly human response to the ticket that specifically says I've given them nothing by my email and name
"Sorry, we do not need your demographic currently, please try our next round and we'll keep you on file"

This is what's called phishing.

Date of experience: January 22, 2024
Illinois
1 review
1 helpful vote
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Used to be good now it sucks!
January 15, 2024

Let's see I used to get surveys and would be able to fill them out completely. Now I've gotten. 3 surveys and wasn't able to complete any of them. Either because the survey never loaded or it kicked me out from the survey. So quite frankly this company has gone downhill. I'm not sure if it's their website or the people behind the company. They aren't willing to fix anything because I've told them and they say it's my fault. Why I can't complete any of the surveys. It isn't my fault at all they just don't want to listen to anyone.

Date of experience: January 14, 2024
Texas
35 reviews
115 helpful votes
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Lotsa of aggravation, diminishing rewards
October 23, 2023

I had done Pinecone since 2016 and quit 2023. I stopped doing surveys and product testing for pinecone this year. Fewer opportunities, quality of the surveys, very reduced incentive, product testing dropped from $30 to $3, but they still wanted hours of detail work. A problem plagued website that would go offline while trying to complete an assignment, inadequately sized and survey images with illegible fuzzy text. Worst was anemic support responses. Support shrugs and comments "better luck next time".

Pinecone also capriciously decides that they don't need you, but provides no indication that you're cut off.

If pinecone underwent a reprioritization, I reconsider.

Date of experience: October 23, 2023
Tennessee
1 review
2 helpful votes
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After completing 3 surveys and getting paid the grand total of $9 for them, Pinecone Research decided to cancel my account AFTER I submitted my 4th review and was owed $3 for it. Their excuse was that I was untruthful and their software picked it up, without being able to provide further details or insights. So I basically spent 20 minutes of my time, submitted info as complete and as truthful as there could possibly be, to be thrown out of their site with zero evidence there was something wrong with my survey. On top of all that, they have no contact phone number, and all their emails come from the same generic alias, "Karen Scott" What a complete SCAM

Date of experience: August 24, 2023

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California
1 review
2 helpful votes
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Age discrimination
March 26, 2023

Once I have turned 80 and recent widow I am constantly told I do not qualify for a survey. I am told this over and over again however, I take surveys on a couple of other apps, and I'm rarely told this. I am still mentally competent, have a wide range of interest, have 10 grand children. But somehow I never qualify for a survey with Pinecone. I have decided I'm going to withdraw and remove their app from my phone. Just a waste of my time.

Date of experience: March 26, 2023
New York
1 review
3 helpful votes
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HORRIBLE AND BIASED
April 14, 2022

Based upon my experience with Pinecone Research, I have found them to be biased. Before even getting any additional information from me, they rejected me simply because of my birth date. When I wrote them to complain, I did not receive any explanation nor apology, just a general statement that they will not be keeping my account information. Companies like this should have higher equality standards, especially in this day and age where we are such a diverse planet.

Date of experience: April 14, 2022
Canada
4 reviews
18 helpful votes
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They just give you robotic answers when you ask why there are no surveys available. They just ignore more requests of why. Stay away as they just want to steal your time.

Date of experience: April 8, 2022
Montana
1 review
2 helpful votes
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I absolutely LOVE the way this company is doing product evaluation and testing. The surveys are basically the same every time so you know what to expect in terms of questions and time required to complete them. They pay the same every time, and instead of most sites where it's like $0.01 for taking a 45-minute survey, they give you $3 for usually less than 15 minutes of your time. Best of all-- You don't have to go through an hour of qualification questions just to get told you don't qualify or earn anything! The money adds up quickly and I've earned $100-200 each year from this. Probably one of the best side cash apps out there that doesn't violate your privacy or ask suspicious questions. I've even been sent several products to try out, which is super cool and fun, and can earn you more money sometimes. And it's fun to go to a store and be like, "I helped product test that thing!"
Yes, the website and app especially can be buggy, but I've never had any serious problems. They don't really have a limit on what you can cash out after the first time, so I usually just do it about every $15-24 just in case something does happen with their website. You can also buy things with points but I prefer the flexibility of currency. They don't have Paypal cash-out anymore, which is sad, especially since the other alternatives can take quite a while longer, but they have other good options too. I've used the virtual wallet, and while it does take extremely long to work, it does work. Karen Scott is usually pretty good about answering questions and helping with issues as well over email.
So yeah, more of a review of the company than the app, but if they just had better developers, this could easily be the best (and actually legit) side cash and product-testing app out there. Just so many good things to say about the company, despite its weaknesses in programming.

Date of experience: January 24, 2021
Arizona
4 reviews
4 helpful votes
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Don't pay
October 9, 2020

Ok so this company used to be good. Now it doesn't even pay, I'm not sure what's going on but they owe me over 50 dollars. They keep saying that their redemption department is under maintenance, but I've read several negatives reviews similar to mine. They used to pay me 9,15 dollars. But when I reached my 50 dollar amount, things started getting a little weird. I would not recommend this site

Date of experience: October 9, 2020
Germany
3 reviews
7 helpful votes
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Best survey site
October 27, 2019

I've made so much money on this site! Wonderful company. Great customer service. Pays promptly. I highly recommend!

Date of experience: October 25, 2019
Florida
3 reviews
9 helpful votes
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One of the best
August 21, 2018

This company delivers great surveys, not frequent but at $3 each rewards do mount up... Never disqualify as surveys are legitimate... a seamless experience

Date of experience: August 20, 2018
Kansas
5 reviews
5 helpful votes
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Straight foward
August 21, 2018

This is a great site... once I finished the profile they've only sent me surveys that I'm qualified for already so there's no wasting your time doing 80% of the survey to just get kicked out with no reward. They are fast to pay out to my paypal and never play around about it, I cash in and I get paid no waiting 2-3 weeks to get it. The only down side is because they only send you surveys that you qualify for it's kinda slow getting them.

Date of experience: August 20, 2018
Pennsylvania
3 reviews
9 helpful votes
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Pays well
July 24, 2018

Pinecone is a great way to make a few extra dollars. Thier surveys are easy and they don't overload you with them. Once you do the survey it pays well. $3.00 per survey which is good money compare to alot of other survey sites. I would recommend joining up with them.

Date of experience: July 23, 2018
Tennessee
5 reviews
16 helpful votes
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I like them a lot...
April 15, 2018

Each survey pays $3.00, but they aren't offered very often. I'd do more surveys if they became available.

Date of experience: April 13, 2018
California
2 reviews
3 helpful votes
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I love PineCone Research
March 23, 2018

PineCone Research is an awesome company! I've been doing surveys and product testing with them since 2014 and I still have yet to have any issues. I especially love that if you have any questions there's a real person that you can email and she emails back!

Date of experience: March 22, 2018
Florida
9 reviews
26 helpful votes
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Horrible
March 14, 2018

Do not download it will slow down your device/computer they only pay you littke of nothing every month to track devices it will give your computer a really bad bug

Date of experience: March 13, 2018
Alabama
2 reviews
3 helpful votes
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Regular Surveys, Great Bonuses
February 22, 2018

I've been with PineCone Research for over 16 years and have enjoyed both the surveys, the testing, and the cash :)

Date of experience: February 21, 2018
Florida
2 reviews
13 helpful votes
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Was good but gone to shyt
January 9, 2018

These ppl pick and chose as they go. You could be a loyal surveyor and they will kick you out saying we just have no more surveys for you but let knew ppl join and they get all the surveys. I was loyal didall their surveys and then they stopped sending me any. Dont waste your time. $3 is not worth it.

Date of experience: January 9, 2018
California
14 reviews
92 helpful votes
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Several months back I spent about 45 minutes to an hour applying fo be a panel member. I answered all their questions honestly & was excited at the end that it said I was accepted as a panel member. I took screen shots with my phone of this confirmation so I'd have proof for later just in case, but didn't think I'd need it. The site I found out about Pine Cone Research said they'd send an email confirmation that I was accepted & then at some point after that I'd begin to get surveys.
This was literally 3 months ago & I have received zero communication from them. I've contacted them several times with no response. The other reviews say this is a good legit company but my experience is the complete opposite. So I'd warn you to not waste your time applying to be a possible member. There's no guarantee you'll get accepted anyway & when you actually do get 'accepted' like I did, you may never hear from them. This is a very poor way to do business & Pine Cone needs to either just deny people into their membership or actually contact the people who've given their time & been accepted into their program.

Date of experience: April 20, 2017
Arizona
3 reviews
5 helpful votes
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Excellent
March 25, 2017

No disqualification paid 3.00 plus every survey the survey is beginning to come in slowly at first but once they pick up it's lovely

Date of experience: March 24, 2017