Paulmartstore

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Germany
1 review
0 helpful votes
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Schrecklich
July 24, 2024

Leider meine Lieferung nicht erhalten, Kundenservice miserabel, man bekommt keine Antwort, auf Frage zu meiner Sendungsverfolgung keine Reaktion, werde jetzt meinen Anwalt einschalten.

Date of experience: July 24, 2024
New Zealand
1 review
1 helpful vote
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Terrible service dont buy from here
November 17, 2023

Dishonest seller and money-greedy. Terrible communication. Never responded to my 2 emails about wanting to cancel an order - which also goes against the stores own cancellation policies as they allow for cancellations. Also lied to me about the item being shipped to me already, however as I checked on the DHL site it wasn't even collected yet.

Date of experience: November 16, 2023
Wisconsin
1 review
0 helpful votes
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Received wrong item
June 3, 2023

I ordered the Masters of the Universe Slamurai action figure on the US retro play card as pictured for sale in the listing.I received the International card version,which I wouldn't have ordered. I inquired about it and was ignored but noticed the listing was corrected after I said something.Not happy.

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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Don't buy! Be warned
September 19, 2020

I bought three figurines from this a hole and I received two, in which one was the wrong order. Very uneducated and desperate owner. He purposely sends you stuff that he can't sell in hopes that you don't open a return or forget about it.

Date of experience: September 19, 2020

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California
2 reviews
1 helpful vote
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Stay away from this site, the owner sold me a SDCC masters of the universe toy, Item was shipped to the wrong address owner said the post office said call back in a week I guess he doesnt look at shipping address, he gave me the wrong shipping number but puts the blame on the post office. I have sent several email with no response. I'm glad I paid through paypal
So I can get a refund.

Date of experience: August 2, 2019
Florida
1 review
0 helpful votes
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Figure arrived damage
September 2, 2018

Figures arrived damaged and no response from sellers. Figures were poorly packaged. Do not recommend!

Date of experience: September 2, 2018
New York
1 review
1 helpful vote
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Stole my Money
October 7, 2017

I ordered an 1/32 scale Batmobile and when it arrived it was 1/43. I contacted Paul and let him know I wanted a refund. I paid the shipping for the item, had it tracked, and it was picked up by Paulmartstore on September 26,2017, at 8:06 am. It is now October 7th and I still have not been refunded my money. He has not responded to emails or phone calls within their posted "24 hrs Mon-Friday" windows on their website. I caution anyone shopping there that they are both deceitful in their marketing and thieves in their returns.

Date of experience: October 7, 2017
Massachusetts
2 reviews
0 helpful votes
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Great service!
October 6, 2017

Notified me every step of the way. Had no worries about when my item was shipped or when it would be delivered

Date of experience: October 5, 2017
Canada
1 review
0 helpful votes
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Diecast Cars!
October 4, 2017

I was able to find Christmas Disney Cars at a reasonable price! They arrived in a timely manner, and were packaged well. My daughter will love them! Thanks for the great service

Date of experience: October 3, 2017
Ohio
1 review
0 helpful votes
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Fair prices, unmatched selection, great customer service
October 1, 2017

My son found out about this site from a YouTube toy review channel he frequently watches. He has been hooked ever since. He collects Disney Cars diecast cars and Paulmartstore has some that he has been unable to find anywhere else. Shipping is free and the prices are reasonable! Convenient service too with text, Facebook and email updates! We both love it!

Date of experience: October 1, 2017
Florida
1 review
0 helpful votes
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Awesome
October 1, 2017

Awesome and fast shipping! Love that he actually took the time to send me a message and thank me for my order

Date of experience: October 1, 2017
Hawaii
1 review
0 helpful votes
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Easy peasy
October 1, 2017

I was glad I found this website, got what I wanted at a good price, would do business with them again,

Date of experience: October 1, 2017
New York
1 review
1 helpful vote
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Great communication and buy
September 30, 2017

Very easy to communicate and great service. A very kind and sincere service very hard to come by now days. All items in super excellent condition and just in time for a celebration.

Date of experience: September 29, 2017
Pennsylvania
1 review
0 helpful votes
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Great Experience
September 22, 2017

Great product, best price. Discounts when buying quantities. Quick delivery. Seller cares about his customers. There was a discrepancy in the order, and the seller was very responsive in solving the problem quickly. I would recommend this seller to anyone.

Date of experience: September 21, 2017
Pennsylvania
2 reviews
0 helpful votes
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Great service
September 19, 2017

Item shipped out pretty quickly and arrived in great shape, securely packaged. I would definitely order again

Date of experience: September 19, 2017
North Carolina
1 review
0 helpful votes
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GREAT!
September 8, 2017

This was an awesome experience. I got my product very fast and in excellent condition. The communication was terrific! Couldn't ask for better, I just wish everyone operated like this.

Date of experience: September 8, 2017
Hong Kong
1 review
0 helpful votes
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Very good shopping experience
September 7, 2017

Good customer service. Great product. Good for collectors and players. Good packing. Will buy again. Thank you.

Date of experience: September 7, 2017
Germany
1 review
0 helpful votes
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Fast shipping, exactly what I ordered
September 4, 2017

Everything was exactly as described and shipped fast! Will definitely order from here again. And they had a great selection of Cars characters that we cN never find in stores. My son was thrilled!

Date of experience: September 4, 2017
Portugal
1 review
0 helpful votes
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Not commercially CORRECT!
September 3, 2017

I have bought two items and paid for each one 20$00 USA - 40$00. The seller sent the two in one shipment and kept the other for his benefit! I don“t think that this is correct and if the items would be blocked in custos i would have to pay a lot more. For sure I will not repeat the bad experience!

Date of experience: September 3, 2017
California
1 review
0 helpful votes
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Overall pleasant
September 3, 2017

Other than getting the delivery address wrong. But he resent the items again and I received them in a short time
Will give it another shot in the future

Date of experience: September 3, 2017