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I know a lot of people will disagree with me on this but this is the way I feel...
If you buy from websites based in China a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... textiles and cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too.
PS. Don't order more than one item at a time that way your never out more than $5.
I bought a cheap 7" tablet from PandaWill with a 1yr warranty. After four months, the battery started to drain completely dry when in standby and would last about ten minutes in normal operation. I emailed PandaWill's help line and was first told that I'd caused the problem somehow - I insisted I hadn't - they then offered me a 5% discount on a new one - I asked about repairs - they then asked for videos and photos - I sent them rather uninteresting photos of a dead tablet - they then tried to say that the tablet was over a year old - I sent them the order confirmation - they asked for a video again - I refused and insisted on a repair - they then offered a 6% discount on a new one - again I refused and that is the last I've heard.
As Slow as Turtle.
The "famous" retailer PandaWill became a great disappointment for me.
I ordered a very simple thing: Pen with invisible ink. It's a funny one and you feel yourself as a spy when you are writing down something by an invisible ink. You may read your notes in the UV-ray. The price of the pen is funny too - $0.99.
The shipping was hard! It seemed the PandaWill sent my parcel through the billions kilometers and the thousands galaxies. The delivery took a month of Sundays, 95 days.
If you like this product you may buy it elsewhere not at PandaWill.
It was my first order at PandaWill, it was my last order there!
Horrible company. Don't bother with them at all. Ordered 7 items with them but really needed only one. Wouldn't you know it, the one I needed was back-ordered with NO shipping date available for the near future. So I cancelled the item. Instead of refunding my Credit Card they gave me Store Credit. Then when I got the package one of the 6 other items was missing. When I mentioned it to them (not even asking for a credit, they told me to send them a video of the package opening to prove that it was missing.
Are they kidding me?
The item was less than $5.00 so it was not worth making a fuss over but given that the 2 things happened on one order (plus the lack of obtaining a credit to your method of payment), I would definitely not recommend them.
If you do buy, shoot a video of the delivery person bringing it to your home. Then shoot a video of you opening the package. Then shoot a video of all the items in the package. Then make 10 copies of all documents. Otherwise you may never see your ordered items or have any chance for a claim.
This company is one of the worst I have ever dealt with.
They shipped me items which were not the same as shown as their website pictures (6x E14 lamp sockets) and were unsafe to be used that may cause electrical shorts and may even initiate a fire.
They offered me a $3 OFF coupon for their error. OK... I forgive them for their first mistake.
Then they confirmed to me that I can re-order the item to get the correct version to be shipped which will be exactly as shown in their website pictures but needed to wait for one week since they were not in stock.
OK, I trusted them and I placed my 2nd order and waited...
After about 10 days, they sent me an email, telling me they'll ship the items out.
I send them back and email and asking them to confirm that I would received the correct items this time. They did confirm.
But, the outcome was that they shipped me the same wrong items the 2nd time again!
I send them emails and asking them to correct their mistakes or refund my money.
But they just keep avoiding their responsibilities and play the same trick of offering me another $3 OFF coupon!
All their customer services people were trained to tell lies in order to lure customers to place more orders only.
They don't really care whether you will receive the correct items and they would not do anything to correct their mistakes. And don't even think about they would refund your money!
As many victim customers had mentioned, avoid them like plaque!
Another unfortunate victim of pandawill.com.
Specs of the Allfine FINE7 tablet are incorrect, the processor is not a Quad Core A9, but a Quad Core A5. They say it has 14k+ score on Antutu Benchmark, but curiously the application can't be opened with their firmware once you try it (obviously if you try some 3d game, you will notice that score is false, works but not smooth as a 14k score would indicate. The instructions with the tablet are all in chinese, no english whatsoever. The tablet wouldn't boot up, no way to ask for a refund, the website of the manufacturer had links for newer firmwares (all in chinese ofc, but the links were BROKEN). I wrote a negative review about the product and the experience in a whole and it was simply ignored by not being reviewed. So all in all, seems they sell poor quality and poor service barnished with a deep lack of customer care. All they care is taking your money and running. Stay way for sure!
This site seems to have great deals on electronics. However, I find it concerning that they only take paypal. Paypal does not ensure your money back if you don't receive your purchase.
I bought a tablet from there, Airnol novo 7 Elf2, it is in the quality as same as described. I took this model because I did enough review search. I want mention also that the delivery was made after my email reminding three days. After my order.
I ordered the Mini DisplayPort to Digi-Port Adapter HDMI/DVI/DisplayPort
For my Macbook, says it supports HDMI/DVI, but it is not. And it doesnot work either. I got other brand digi port adapter from other store Chinabuye, that works fine and supports DVI. But pandawill says it is compatible and they are not ready to replace or refund. Wondering why they give wrong commitments on the product when they don't support and why do they sell that doesn't support.
I just bought a tablet, waited for 2 months, and got it broken :( . Sent them back for warranty, and
Now they refuse to replace or refund, they say I? Broke it myself :( I hate them.
I purchased a Window (YuanDao) N70 Dual Core Tablet PC RK3066 IPS Screen 7 Inch Android 4.0 16GB 1G RAM. The price I paid delivered was $153. Which is good for a 1024x600 display. It took two weeks to arrive.
The down side is that you are dealing with a real Chinese company. Do not contact unless you write mandarin. Also in my case some of the defaults applications were designed for a Chinese audience, which is what you would expect. Do not expect support: sales, or technical. (at least in English).
If you do order I would recommend using the Shanghai post option.
I buy 2 tablets from them, and it ok, if you choose Singapore post its will arrive faster.
Pandawill is a scam.Don't buy anything from their site. The quality of their products is very bad and the customer support is poor. Don't expect any refund from them.
Check how I was scammed here: http://www.youtube.com/watch?v=h4ty50MD1lU
Stay way from pandawill, you will save time and money!
A good shop! Many times, used his services. Shipping is always fast, high-quality packaging! I recommend to all!
Son, francamente, de lo peor. Evinten comprar aquí.
Compré en USD 144 una Tablet PC Pioneer A700 que resultó ser falsa ya que Pioneer no las fabrica. De Pioneer sólo tienen un logo apócrifo.
Además el producto no funcionaba, no contaba con el software incluido en la publicación, ni sintonizaba TV Digital ISDB-T como se indicaba, ni le funcionaba el GPS que supuestamente tendría, ni le duraba más de unos pocos minutos la batería.
La calidad del producto: LA PEOR DE TODAS.
Su servicio de atención al Cliente sólo se burla de tus problemas y no te brinda ninguna solución seria.
Se limitan a realizarte propuestas irrazonables y antieconómicas.
Solo pretenden cansarte para que desistas de tu reclamo.
Finalmente, inicié una disputa en PayPal, y luego la elevé a reclamación, y logré que PayPal me restituyera el dinero, previa destrucción del producto ilegal.
No obstante, perdí el la suma de USD72 (50% del valor del producto) que pagué por impuestos de aduana en efectivo, y no me fueron reconocidos por PayPal, además tuve que pagar otros USD 50 por una pericia técnica por escrito para que PayPal me restituya el precio.
En definitiva, si bien terminé recuperando USD 144 del precio, gasté otros USD 122 (impuestos + pericia) que no pude recuperar.
Al menos a Pandawill le terminaron debitando el dinero de su cuenta.
TENGAN CUIDADO, en base a mi experiencia, NO SON NADA CONFIABLES NI HONESTOS EN SU ACCIONAR.
No cometan mi error, y compren en un sitio honesto.
I bought A7 GPS Windows CE 6.0 WIFI 7" MID Tablet PC on Pandawill. It arrived a few days late, but the main problem was that it died in 2 hours and wouldn't start (having bought archos 101 afterwards I wondered how poor quality, namely desighn, ergonomics and ofcours just abillity to work, of the stuff Panda sells). After 3 emails I got a return number and sent it back "using the cheapest post mail serive", which meant no traking. 2 months passed and they got nothing, which means EUR100 lost on my side. Will stay away from them.