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OuterInner
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OuterInner
outerinner.com
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Reviews

3.6
Reviews 46
5 Stars
57%
4 Stars
26%
3 Stars
2%
2 Stars
4%
1 Star
11%

California
1 review
1 helpful vote
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I am very concerned with returning my dress... It was not what I expected to receive at all. The bottom portion of the dress wasn't what it was shown in the picture. The zipper was sewn on crookedly. As well as the bust was crooked. The fabric was not what it was said to be. Satin, not silk like satin so that it would fall easily as it did in the picture advertised. The slit was very low as compared to the picture. The measurements given were false. I ordered a size 2 dress because my body fit perfectly to what the size chart had given me, but when I tried it on, it was extremely tight to the point where I could not walk in it. And to add on, the beading to the dress was already tarnished. My prom is in a few weeks so I will not be ordering from this site again sadly. Great customer service but they gave me false hope. EXTREMELY disappointed and in complete distraught considering the fact that I spent $130 on a completely useless dress. Furious! False advertisement! I hope to get a great portion of my money back please!

Date of experience: May 13, 2013
California
1 review
3 helpful votes
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They are misleading a lot of the pictures don't belong to them, they show someone else' work and they deliver cheap knock outs for a lot less but you get crap. I am filing copyright infringement against this company as they refuse to answer my cease and desist messages.
How can you trust them when they don't respect other's people work, and beware also that shipping prices are now very high in USA and it will cost you a lot of money to try and return something a lot of times more than what you pay for the item, scammers is what they are.

Date of experience: April 2, 2013
A L. — OuterInner Rep
over a year ago

Dear XOI, we would be more than happy to discuss your issues, however we have never received an email or any kind of contact from you regarding this supposed 'copyright infringement.'
We cannot help if we aren't given the opportunity. Please email us details explaining why you are unhappy and in which way we can help to [email protected]
Thank you!

GB
1 review
1 helpful vote
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Bought a ball gown here for a prize-giving ceremony from my university just before Christmas and it was beautiful!
Designer gowns would probably be better quality, but for the low price there is no beating my dress!

Date of experience: December 30, 2012
A L. — OuterInner Rep
over a year ago

Hi Jane, thanks for leaving your review;-)

Canada
1 review
1 helpful vote
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I made a review before but it seems to be gone. I got a bunch of emails from people on facebook but didn't see them until today because for some reason they were blocking people I didn't know and some of the message were 9 months old. I did get my stuff. It was good (although two of the dresses had zipers that would stick) But the lingerie was very small. I'm small and only some things fit me. If anybody needs more info maybe send me a facebook friend request with a message so that I will get the notification I'm wnela-jane wallace on facebook. The only one I think.

Date of experience: November 6, 2012
A L. — OuterInner Rep
over a year ago

Thanks for reviewing us! We appreciate that you took the time:-)

California
1 review
1 helpful vote
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I too was hesitant to order from an overseas company, but could not find anything local to meet my needs. I ordered a long formal dress for my daughter for an event in October. It is inbetween prom and homecoming season and there is not alot out there right now. I had some questions about 2 dresses so I sent an email and within 12 hours I had a personal response from the company. She answered my questions and asked about sizes and when we needed the dress. Even with shipping it was less expensive than the other things I found on line and in stores, and it did not need to be altered. With in 2 1/2 weeks the dress was delivered to my door, PERFECT. It fit like a charm and is very well made. I will order again if needed

Date of experience: August 26, 2011
Alabama
1 review
1 helpful vote
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I was concerned when I couldn't find any reviews on Outerinner.com that they were possibly a scam. After several emails with them asking questions, I took a chance that they would do a good job. Well, it paid off... I ordered a prom dress for my daughter and it arrived today. It's exactly like the picture and fits her perfectly. The dress was only a third of the cost of other sites or brick and mortar stores. It arrived in the same time frame they had estimated for me and there were no surprises. During the time frame of ordering processing, I'd ask questions periodically and they were always prompt to answer. I would greatly recommend anyone using Outerinner for their dresses. Excellent job!

- Bo, Tennessee
Satisfied Customer

Date of experience: April 8, 2011

From the business

  • +1-813-358-3228
  • shenzhen, guangdong, China
  • Founded in 2010