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O'Reilly Auto Parts Reviews Summary
O'Reilly Auto Parts has a rating of 1.9 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with O'Reilly Auto Parts most frequently mention customer service, store manager and corporate office. O'Reilly Auto Parts ranks 805th among Auto Parts sites.
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I purchase all of my Audi car parts from O'Reilly. Their rewards plan is one of the best and prices are always competitive and fair. Customer service can help you find even the rarest of parts.
I don't know crap about my truck. But THEY do at Oreilly's auto. The guys they hire know what they are doing.
If you do not want go the easy way and just buy the car, and you want to build it yourself you got to use this site. Every part, from every car imaginable is here. If it exist its here and you can even buy it with discount.
The communication with seller is quick and swift and you always get exactly what you wanted.
Bought some motor oil and tire sealant through there website. I ended up receiving the wrong kind and contacted customer service and received prompt and courteous attention. They went above and beyond to handle my situation. I will not hesitate to order from them again. A+
I WENT TO O'REILLY FOR BRAKE PADS. THEY HAD THEM IN STOCK & A VERY GOOD PRICE... THEN I WENT DOWN THE ISLES TO SEE IF I NEEDED ANY OTHER ITEM. A SALES GUY ASKED IF I NEED ANY HELP I SAID I WAS THINKING ABOUT A NEW CAR WAX... THE GUY SPENT 20 MINUTES TELLING ME ABOUT THE DIFFERENT WAXES. HE ASKED ME SPECIFICALLY WHAT CAR WHAT COLOR, AND EVERY OTHER QUESTION KNOWN TO MAN ABOUT MY CAR. THEN I TOLD HIM ABOUT MY OTHER CAR. HE THEN ASK ME ABOUT THAT CAR... ANYWAY I SPENT AROUND $25.00 ON THE RIGHT WAX FOR MY CARS! THEN WE GOT INTO TIRE SHINE. I WAS USING THE WRONG TIRE SHINE... THEN HE TOLD ME BEFORE YOU PUT THE SPRAY ON THE CURVED SPONGE YOU HAVE TO WASH IT WITH A LITTLE DISH DETERGENT, I COULD'NT WAIT TO GET ON MY WAY! I GUESS WE SPENT ABOUT A HALF HOUR. I FINALLY SAID THANKS! HE WAS SO POLITE, HE SHOOK HANDS AND I GOT ON MY WAY! WHAT A GREAT GUY & WHAT A GOOD EXPERIENCE! THANK YOU O'REILLY...
Consistently lower prices great availability of products, top notch customer service.
I was at the oreilly store Laramie WY and this one worker was been very rood to me and when I was at the parts desk he would take and be looking up parts for other people wheal I was standing their and he would be calling up people to the desk that were be hind me. So I took and walked out. And went to the pace across the street I don't think I will step foot in to a another oreillys every again and the parts Anthony
No matter what day of the week I shop they have what I need
Most of your auto parts retailers (Auto Zone, Advance, Carquest, etc) will have your basic paint chemicals like quarts of lacquer based primer, a few generic colors, and some basic clear coat as well as a few aerosol cans that "match" factory colors.
O'Reilly's has them too, but not a lot of people know that behind the counter (you have to ask for it) there is a whole catalog of paint chemicals and supplies and a handful of stores even mix their own paint if you can provide a paint code off the car in question.
Chemicals, sanders, paint guns, safety gear. Primer, sealer, reducer, paint, hardener, clear coat, activator. Lacquer, acrylic, urethane. They can get their hands on some amazing things... but make sure you're selecting the proper combination of chemicals (make sure they all have the same base).
Guys, this is the best Auto Parts store I've evr used, if you need quality parts for the great price, this is the best solution
I went in to this store to buy a new alternator and the service they provided was the worst I have had in a long time.the reps talk down to you. I was so angry I asked the employee if I had done or said anything that offended him.he just stared at me and got back to his cell phone conversation. Will. Otherwise go back ever.
The employees of O'Reilly's in Opelika, AL helped my dad, a disabled veteran, when Auto Zone said he wasn't their problem. God bless the employees there. Faith in humanity restored! Thank you!
They went out of there way to get me one, I will be going there first for anything I need.
Chillicothe, OHIO
C. S
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members