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O'Reilly Auto Parts has a rating of 1.9 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with O'Reilly Auto Parts most frequently mention customer service, store manager and corporate office. O'Reilly Auto Parts ranks 805th among Auto Parts sites.
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I was looking some help with fixing my car and these guys were a great help. The articles they have on their website are also very helpful and provide every information and guidance badlyneeded
I do not receive the item and see that order is still in process for almost a month. This would be my first and last order from o'reilly. Very disappointing service and process!
I have accounts with all the big auto places Autozone, Advance, etc. I'd say Oriellys is on the lower end. Their scan tool used to be the best and now they have digressed back to vanilla ones they all use. The parts are better quality than Autozone, but still not up to Advance. I shop here sparingly.
I needed some help with fixing my car and these guys were a great help. The articles they have on their website are also very helpful and provide me with additional guidance at home.
Loren and Chris at the Detroit Lakes O'Reilly store were more than helpful to my husband who was broke down on the highway today. Although he was at their mercy they assisted him as much as possible to get him back on the road. They will never know how greatful we are for their help. Thanks fellas! Today you are our heros! You reinvented our belief in human nature with your creativeness and outright generosity!
One can get quality auto parts at Good prices
Personnel are knowledgeable and service oriented
Never had a bad experience at any location
I've been going to the O'Reilly store in Walterboro South Carolina convenience reliability I just bought a 1990 Dodge big van with automatic transmission time to change the fluids so I go to O'Reilly talk to James I get the transmission fluid and filter in the gas get the change the fluids out 30 miles down the road Bang there goes the transmission comes to find out I was sold the wrong transmission fluid it's a shame when you stand there and explain exactly what you need and James says oh yeah we got this cost me $1,000 Plus 8 hours of my time to pull one out get abused one put it in and check it out if you can't hire people that know what they're doing don't hire bozos
That assistant manager at the Minerva Ohio store Cassondra has been having an affair with a First call commercial account customer I have caught her at my house several times while she was on the clock delivering parts since when did the assistant manager deliver parts when there is a driver specifically hired for that? There was no reason for her to be in the back room and having to walk back and get her drink from the back room hanging out while on company time doing what? Along with text messages to my husband? And it all started because she got her brakes changed on company time? I hope this is not the type of people this company wants representing them! Wives be aware if you have parts delivered from OReillys Minerva that Cassondra is going to bring them and pursue your man! I hope that extra effort helped her meet her goals because we will no longer be doing business At Oreillys.
I highly recommend going to the OReilly Auto Parts Store in Bonifay, FL! I am from out of town and was traveling back home when I realized that I was having trouble with my battery or alternator. I drove up and asked one of the employees if he would test my battery. He did and told me that it was my alternator. He was so kind and helpful. Another employee even called around to help me find a mechanic who would be able to put an alternator in same day. If I lived in the area, I would go to this OReilly again without hesitation! Thank you to all of the employees for helping me and my family!
I've never had any issues with them. I always order from them. They are on time with my parts and supplies and they have the best price. If they don't, they'll make sure that they do!
Be careful of these auto parts chains. There is a huge markup on their parts. They are ok if you need the part right now. If you can wait go to Rock Auto. You will save at least 50 t0 70 percent with a much larger choice O rielly stock didn't go up 400 percent for no reason. Know you prices before you buy. I buy as much as I can for my business from rock auto. Same part, same make, only half the cost
I like getting parts here when I need parts now. If there is time, I always check Amazon first. Amazon auto parts, when available can be 30% to 60% cheaper. And the shipping is free if you wait 5-8 business days with a min. Of $25 or $50 purchase. Depends on Amazon.
If they don't have the part they will find it for me! Staff is always smiling and courteous. Will always buy from them.
People are very friendly! Their OIL PRICES PER QUART is entirely too high! Cost almost 10$ for 2 quarts of their brand of oil! Had the car I was driving was low on oil and I was in a hurry to pickup my daughter in law. Would have went elsewhere.
Always down and has bugs. They don't care about the customer, employee or their business. Only about the share holder.
I would like to recommend this website to all my besties.
Life long guarantee and good product.
Best price to buy all peoples
Went in and got some wheel bearings for my 2002 Mazda and the guy recommended if we replace one front one, we should replace the other front. So we bought two bearings and the greese. Guy was helpful and nice. Downside. The bearings were junk took them to two mechanics and they told me to never go back where I got these. They broke instantly, won't take them back. So now in the same boat I was in got to get more and re do my car.
I HAVE BEEN BUYING AUTO PARTS FOR MY BUSINESS FOR OVER 30 YEARS. I HAVE USED AUTOZONE, ADVANCE AND AUTOWORKS AUTO PARTS STORES. ABOUT FIVE YEARS AGO, I STARTED USING O'REILLY AUTO PARTS AND NOW HAVE THE BEST PARTS STORE IN MY AREA, VAN WERT, OHIO. THE CUSTOMER SERVICE IS EXCEPTIONAL AND THE MANAGEMENT GOES ALL OUT TO PROVIDE ANY TECHNICAL OR PRODUCT INFO AVAILABLE TO ENSURE QUALITY PARTS. O'REILLY IS THE BEST AND HOPEFULLY HERE TO STAY FOR YEARS AND YEARS TO COME! GREAT JOB TO J. D. AND ALL THE GUYS AT THE VAN WERT; OHIO LOCATION.
Answer: I never have an idea, but I think contacting the support crew will help do
Answer: Really, I'm not a member, but can recommend them for one
Better Parts... Better Prices... Everyday!

