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ONYC Hair

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ONYC Hair

4.3
onychair.com

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ONYC Hair Reviews Summary

ONYC Hair is a Black-Owned online store offering premium natural hair extensions that mimic real Black hair textures. They provide high-quality, reusable products for various hair types and styling needs.

This summary is generated by AI, based on text from customer reviews

service
27
value
26
shipping
24
returns
13
quality
27

We monitor reviews for authenticity

Illinois
1 review
3 helpful votes
Follow Janna S.
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I LOVE the Clipin Hair Extensions I got from ONYC! They are even better than I had hoped. Excellent quality, super-fast shipping and what I really love about it is because it is so easy to wear and very comfortable.

Date of experience: June 29, 2019
Loveline O. — ONYC Hair Rep
over a year old

Dear Janna,

Thank you for your honest review.

We look forward to serving you better.

New Jersey
1 review
4 helpful votes
Follow Nicole G.
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Okay, I want to share my ONYC Curly Addiction Experience.

This is the already pre-colored one not the natural Black.

1) I have not observed any real shedding or tangling so far. If it does, I just do a quick finger comb and the tangles behave.

2) Love the curls on this as it just pops and the curl pattern remains. Really love that characteristic of this hair.

3) Maintenance is a breeze. I use a little bit of water and some leave-in conditioner. That's it.

4) When it first arrives make sure to cowash and use a little bit of shampoo and conditioner. The hair bounces back after a good wash so do it.

If you need beautiful curl with very low maintenance compared to the Kinky hair, then you will love this hair.

Date of experience: June 3, 2019
Texas
1 review
20 helpful votes
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Hmmm...
June 4, 2019

The quality of the hair is great! But not sure why I paid $20 for shipping within the U.S. I convinced my bff to order from here as well. And although she paid $40 for 2 day shipping (yes I said $40) & ordered on a Friday, she didn't get it until the following Thursday! Only a day after me & I ordered a couple of days later. Then to make things worse, UPS tried to deliver during the time we work & a signature was required. And of course that means they sent it to a UPS location. So that meant we both had to use our gas & additional time to get our packages. And of course, when I get there, UPS says my package won't be there until Monday! With! And why are we paying for shipping when we've paid hundreds of $ for the products anyway? Why wouldn't the company offer free shipping to retain their clientele? Very disappointed in that & unsure if I can justify paying for this kind of service again...

Date of experience: May 31, 2019
Loveline O. — ONYC Hair Rep
over a year old

Dear Mica,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Regarding our shipping options, we offer FREE shipping on U.S. orders over $300. In addition, you can opt for The USPS regular mail which starts at $10 instead of UPS 2ND DAY AIR or OVERNIGHT which are much more expensive. The delivery time is entirely up to our shipping partners, as orders are processed and sent out of our facility as soon as payment is confirmed.

For more shipping options, check our FAQ here: https://www.onychair.com/onyc-hair-shipping-options-terms
We appreciate your patronage, and we are here for you anytime.
Best Wishes.

Philippines
5 reviews
1 helpful vote
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I am in love with these!
February 18, 2021

Hey guys! Have you tried the Sassy Remy Body Wave by ONYC yet? If not, I must say, get your hands on these. I found one that matches my hair and looks so natural when installed. It just looks perfect when I am out during events. I am in love with these!

Date of experience: May 28, 2019
New York
1 review
19 helpful votes
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Love how it blends
April 16, 2019

I have had these for a few weeks now, and this is the first time wearing clip ins. I really like them when I got them, and I wanted to wait for a few uses to get some wear and tear before posting my review. Now that I have done that, I have no complaints with these kinky straight clipins. Throughout my use, I have shampooed it a couple of times, and I can tell you that they really hold up. The hair didn't tangle at all and shedding is also minimal. I am thinking of ordering again for thickness. This hair is definitely a great buy.

Date of experience: April 12, 2019
Virginia
1 review
13 helpful votes
Follow Lydia S.
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For someone that have tried almost all types of curly hair (I am a curly hair addict) I truly enjoyed the Kinky Curly Hair from ONYC hair. This is by far the best Kinky curly weave I've had. What I love about this Kinky curl hair is how real it looks! Just looking at the photos and reviews alone, I started to get very excited. It was exactly what I needed and it looked even better once I received it. The wefts are durable and the hair felt just like real hair, not like the typical fake stuff I was so used to seeing when purchasing online. Now, I don't need the hassle of spending tons of time and money having my hair redone because of curls dropping or unbearably excessive tangled hair! It feels just like my own and I have had no issues with maintaining it, just remember to cowash and get their detangling brush! BEST Kinky Hair hands down.

Date of experience: March 16, 2019
Virginia
1 review
16 helpful votes
Follow Jelaney A.
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ONYC Curly Addiction 3B collection is impressive. Each weft and closure have the amazing detail deep curls, even the closures come with baby hair to make it look and feel as authentic as possible! It fits well and stays on my head, no matter where I go. I receive a ton of praise and people still get so surprised when I confess that I'm wearing frontal closures and extensions. These closures match my wefts and look so natural as well, and as long as you have a professional stylist work on it, then you won't have any problems with it staying and looking amazing! It's a must-have and I recommend it every time!"

Date of experience: March 5, 2019
Spain
1 review
2 helpful votes
Follow Natosha J.
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I want to comment ONYC Hair for providing these amazing body wave wefts that come in different lengths and colors!

I ordered the Beach Wave hair! I found one that matches my hair and looks so natural when installed. The hairstyle looks perfect when I'm on vacation or out during casual events.

I get so many compliments from it, with people still getting shocked when I confess I'm using hair extensions! The wefts blend in well with my natural hair and stayed put without shedding no matter how many times I washed or deep conditioned it.

All in all, it's worth the investment and made to last!

Date of experience: January 16, 2019
Florida
1 review
26 helpful votes
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I ordered kinky curly hair, I received Tight Kinky Curly hair. I realized it was the wrong hair when I was in my hairdresser's chair. The hair was hard to comb and extremely unmanageable. I called the number listed and just got a recording. I sent an email and got a reply the next day. The reply basically said, "sorry, if you removed the foil wrapping of the hair, it is 100 percent VOID, you cannot return it, in fact we will not give you a label to return it and you cannot return it without our return label". I wrote several emails explaining that this is the most expensive hair I have ever bought and I really wanted to love this hair; but I received no consideration from this company. They said we think you ordered the wrong hair and so tough luck and good riddance, we are an online company and we do not care if you are satisfied or not. This was my first and LAST time buying anything from this company. This company will give credit for a favorable review, but would not give credit or consideration to a dissatisfied customer.

Date of experience: January 12, 2019
Jennifer O. — ONYC Hair Rep
over a year old

Dear Bernadette,

We are truly sorry about your experience but there is absolutely nothing we would’ve done. We tried our best to please you by offering discount, but you rejected that.
If we are not a reliable company, we will not be in business for 11 years now!

We understand your anger and frustration, but it is not fair to not be totally honest about what transpired. We CARE about our customers, but your situation is beyond our control.

To be clear, we never used such statement of not caring as you described. We have been in business for 11 years now, have overall great experience from our customers. You cannot send us Hair you tampered with.

To be clear of what happened here:
1) You ordered the Tight Kinky hair, it is the MOST difficult hair we have, the Tight Kinky is NOT for everyone hence we do not promote this hair. We are proud to offer all hair textures, from Silky hair to Tight kinky hair. We have warning sign all over the website advising customers NOT to buy this hair unless they know how to care for it so it. Most customers buy the 3B3C which is much easier to manage.

2) We honor exchange as we know we are online business but it must be in original condition. You tampered with the hair and removed all security label hence we cannot take it back. Our hair is packaged in a way you can see exactly the texture, play with it and all we ask is you DO NOT tamper with the label!

You should be able to see the hair texture without removing the small label holding the hair.

We did this for hygienic reason, we DO NOT stock hair that the label is removed, not only for hygienic reason but to maintain the integrity of our hair. We have had incidence where people repackaged counterfeit hair and return it to us.

You tampered with the label so there is no way we could take it back.

Sincerely,
Jennifer O.

Illinois
3 reviews
10 helpful votes
Follow Tamara C.
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I contacted and ordered hair from ONYC Hair Company to replace bad hair from another hair company (Pure Indian Hair). The response time was very quick and I received the hair extensions in only a couple of days. I love the hair! Instantly, I could tell the difference in quality. My main problem with the hair I was replacing was shedding, but immediately upon checking with ONYC there was no shedding! I have washed, deep conditioned, and sealed my wefts! I cannot wait to have this hair installed. I'm looking forward to a great relationship with ONYC!

Date of experience: September 23, 2018
Nadia R. — ONYC Hair Rep
over a year old

Dear Tamara,

Thank you so much for your sharing positive experience.

ONYC Hair value all our customers and most thrilled when we gain loyalty of new one like you

Virginia
1 review
15 helpful votes
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Amazing quality!
August 12, 2018

I am in love with the kinky curly hair weave! While I never tried hair extensions before, I decided to make that change and start adding some volume. And let me tell you, I was impressed! The curls were a bit looser than my natural hair but has the amazing curls that look and feel natural. When I received it, it felt so soft and full. You really see the quality and just know that it's real virgin hair by its feel alone. I'm pleased with it and while I still have to get used to the clips, I have no complaints and will purchase again!

Date of experience: August 9, 2018
Canada
1 review
16 helpful votes
Follow Alexa C.
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OMG, I love ONYC Hair closures! I recently ordered mine and it arrived fast. The quality is awesome. The previous kinky curl I bought from another supplier had that weird smell to it which is overwhelming. This hair on the other hand smelled nice and when this product came, it didnt smell at all and its even soft. I like swinging my hair because the curls would bounce on my face which feels smooth. I combed and washed it and to my surprise, the curls were still the same. I was so impressed because other products will easily lose the curls once my fingers are on it. I even recommended this to my friend. After seeing mine, she decided to buy a set too. The five stars is worth it.

Date of experience: July 22, 2018
Illinois
1 review
1 helpful vote
Follow Natosha J.
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I Bought this hair in for about a month ago, both weft and closure!

I made a wig out of it. I cowash it every 3 to 4 days hence I do not sleep with it. The curls are so GORGEOUS and give me all sort of excitement, lol!

I will totally recommend it, I have tried so many other kinky hair and none is compared to this hair.

It is so easy to detangle, make sure you get their detangling brush!

Date of experience: June 29, 2018
Virginia
1 review
0 helpful votes
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OMG, BEST Kinky Straight Hair in the market. Love the weft and Closure, so natural!

FAST SHIPPING! GREAT PRODUCT! I LOOOOOOOOVE MY HAIR! DEF. WILL BUY AGAIN! ONYC Hair Rocks!

Best closure ever. Love the weft and Closure, they look so natural! GREAT PRODUCT! I LOOOOOOOOVE MY HAIR! DEF. WILL BUY AGAIN! ONYC Hair Rocks!

Date of experience: June 25, 2018
Texas
1 review
1 helpful vote
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This hair is amazing. It matches my hair texture perfectly! I have been buying this hair for the last 5 years. I usually get 2 bundles of 3b-3c kinky curly 16 in. I also brought a set of clips as well. Love everything about this hair. The first couple of years I did a sew-in, then I purchased the clips. This year I tried a u-part wig! Still in Thank you ONYC!

Date of experience: March 16, 2018
Juliette M. — ONYC Hair Rep
over a year old

Thank you very much for your sharing positive experience.

ONYC Hair takes pride in giving priority to their customers and looking after their needs. We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our 3B-3C Kinky Curly is one of our in-demand products. So you know it is available in our Golden Collection, Clip-In, and I Tip

If there is anything else we can do for you, please do inform us. We also appreciate your feedback; it’s what keeps us improving..

Nevada
1 review
1 helpful vote
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I love this hair!
March 17, 2018

This hair I amazing. It's very natural looking. People always think it's mine! It matches perfectly.

Date of experience: March 13, 2018
Juliette M. — ONYC Hair Rep
over a year old

Thank you so much for such a wonderful review and for taking the time to write. We are pleased to found out that you love our products and works with your hair perfectly.

Thank you very much for your kind words.

Virginia
1 review
0 helpful votes
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Love my new sleek look
November 18, 2017

Absolutely love my hair and closure from ONYC Hair. My stylist is in love as well. I couldn't have asked for better hair. They were exactly what I was hoping for. The weft and closure seamlessly blended.

This was my first time buying hair closure and I was not disappointed. I ordered the Light perm 18 and closure 14-16

Thanks ONYC for amazing product and customer service!

Date of experience: November 14, 2017
Juliette M. — ONYC Hair Rep
over a year old

Thank you so much for such a great review!
ONYC Hair really works very hard in offering the best quality hair on the market possible.

We want to inform you that we are very pleased that you invested in our available product.

Light Perm is available in our Golden Collection, Clip In, I Tip, and Tape In.

We also appreciate your feedback; it’s what keeps us improving.If there is anything else we can do for you, please do inform us.

New York
1 review
26 helpful votes
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Thin bundles
October 25, 2017

I have bought from them before and was satisfied in the past. This order, I received 2 thin bundles. And one good one.
I bought 3 bundles(16,16 and 18) and a closure and it still wasnt enough for a full head. My bundles were super thin but I decided to install them to make sure. I didnt want to Calculate the thickness by just eyeing them. But yes, I can confirm that these bundles were very thin. They do not seem like 3.5 oz. I have bought bundles else where in the past where 3 bundles were too much hair for my head and I had to use 2 1/2. But 3 bundles and a closure and still spaces in my install? Ridiculous! Shame on you onyc!

ONYC Hair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2017
Jennifer O. — ONYC Hair Rep
over a year old

We are so sad of your last experience about the Beach Wave Hair. It is hard to compare the fullness for the fact you wore our relaxed perm which is on the thicker side. We have all types of hair, from Tight Kinky full look to silky thin look, this hair is the thinnest hair we offer, it is for a particular look. It is actually 100g of hair and we are sure of it, we wish you contacted us for advice on which hair to get, we would’ve recommend Body 2 Wavy which is thicker hair fiber.

We launches this hair for customers that are used to our Body 2A and they all love it. We hope we are able to please you in your future orders but PLEASE try the Body 2 Wavy for a fuller wavy look, you will LOVE it!

We appreciate your business.

Tennessee
1 review
0 helpful votes
Follow Ashlie S.
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I found ONYC Hair by researching curly hair companies. I haven't installed my hair yet but I had to post a review on their quality customer service. I had several questions about the product, shipping, etc. They were very responsive and the processing and shipping time was really quick. I am pleased so far and looking forward to installation.

Date of experience: May 27, 2017
Nadia R. — ONYC Hair Rep
over a year old

Welcome to the family Ashlie!

Texas
1 review
11 helpful votes
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This is my honest about the body 2 wavy I bought from ONYC. The hair is so far the best wavy hair I have tried. I have been looking for that perfect wavy hair that is not thin like Indian hair. The hair is thick from tip to bottom and really bouncy. I usually wear it in flexi rod and my style last quite a bit.
I am going to my second install currently. They also have perfect closure to match which made my install flawless.
I also tried straightening, it was good but look thinner lol. I love big hair so I wear it wavy or flexi rod most times.
I will definitely shop again with onyc hair.

Date of experience: April 16, 2017
Jennifer O. — ONYC Hair Rep
over a year old

Thank you so much for your positive feedback. We are glad you love your ONYC Hair! We hope to continue serving you better.

From the business


onychair.com
Rockville, Maryland
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