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I forgot to renew my DL and was in a panic and found this site. The way they word what service they are accyally providing is anything but obvious and I'm sure they snare many people in their scam.
Even the part about not being affiliated with any government agency slipped by me at first... until I read it on the receipt. Especially since I usually do all my DMV interactions through AAA to avoid the long lines.
I send an email demanding a complete refund, and while I waited for a reply I called my bank, canceled my debit card (to be extra safe) and started the dispute process on the charges.
Don't get scammed by them like I did
My husband purchased this after he lost his licence. Don't bother using the phone on the bank charge. No matter what option you select, it is invalid. CALL *******827 TO GET YOUR MONEY BACK! They know it is a scam!
Dear Margaret,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
This web site is a scam, it takes your money, and ignoreyour request to cancel order after you are finally told what you will actually receive from their site. I only wanted to replace my worn licenses.
Dear ricky h.,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
THIS IS A SCAM website that takes your money and you think you are renewing your drivers license DONT use them how terrible that people would do this to someone
Dear lisa,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I thought I was renewing my driver's license. I paid $22.95 on 11/16/2016 and found that I purchased Roadside Assistance manual to download. I DO NOT want this item. Who do I contact to get a refund?
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Tried to change address through these frauds. Was charged $24 for an online brochure describing how to change address via TX Department of Public Safety. Allegedly, they are going to refund my money.
Dear Mac L.,
If you haven't received a resolution yet,
Please call us at 866-721-9827, and we will resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
False advertising. Period. They got me, don't let them get you.
Dear Cody C.,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Original comment: They appear like cheats and liars... have to call the bank, cancel it and get a new card.
UPDATE: when contacted they replied with cancellation of transaction very swiftly. I was gratefully surprised. Perhaps they are not as bad as has been suggested, or they are 'under new management'. Either way, I am glad and can apologize for the initial response to apparently being mislead. It worked out well for me... I encourage anyone with the same issue to contact them for resolution.
Dear RD L,
Thank you for your Feedback.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Scammers pose as legitimate site to renew Drivers License. Instead bill you $22.95 to download a guide that is free. Reported to FBI, FCC and of course Google to get them removed from top listing.
Dear Shawn R.,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Dear Justin,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.