Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Cannot search / filter newest to oldest. Time consuming. Cannot search in the whole of south africa. Time consuming. OLX was my favourite but now I have to settle with gumtree and junkmail
I had 2 free ads then I started to reive daily calls from OLX staff "offering" ads plan to subscribe; I declined and they banned my account!
OLX went from Excellent to CRAP... wonder who's clever idea was it to change it. I would
Like to know if an OLX representative can comment on all of the reviews... or at least one
What a shame... OLX used to be an efficient, highly effective, user-friendly, web platform for buying and selling. In a number of ways, it's functionality surpassed that of its biggest SA competitor, Gumtree. Unfortunately, however, OLX seems to have lost the plot.
Basic things such as being able to easily switch between local and country-wide searches (among numerous other things) is now a thing of the past. The new 'upgraded' OLX website is neither effective nor convenient to use, and has simply become a huge disappointment.
If OLX stays with its new 'upgraded' format and functionality, I'm done with it. I wonder if OLX senior management has any idea of the extent to which they are alienating their hard-won customer base by imposing on them this cumbersome and frustrating new website format. I suspect that most OLX users (up to this point), will indeed now be switching over to using Gumtree exclusively.
Whoever at OLX is responsible for their new 'upgraded' website and associated customer/user experience really should lose their job over this. They've really screwed up the OLX experience for all by having quite significantly misread what their customer base values in terms of the OLX "user experience."
Adios, OLX... hello, Gumtree!
Sent olx an e-mail complaining of the new format. Standard reply. It's gone down really bad in my estimation. But they won't admit the huge mistake they made. And what's with the childish icons? FFS
OLX suck now after the update!
No dates of when people post there add...
Post my add and wait now for a week still nothing after it told me its life now and share your link. But when my friend try to find it on olx Nothing...
I like to buy and sell things and use OLX and Gumtree. OLX is now unusable due to the $#*! location search function, I am unable to search the entire country or even the next town without having to change my location. This is an huge inconvenience and I would now rather just stick with Gumtree.
Guys cummon. Olx was so simple and easy to use. Now its just irritating and useless. Please bring back old olx geez. Ehoever was behind the new one needs to let go. Useless.
Gumtree was for me not so user friendly so I used OLX it was great Then the update What a lot of crap I want to see new ads not ads closest to me search in gauteng only or free state I dont want to make friends on OLX I want to buy something I look at ads and have to browse the same ads I saw the last browse and stuff is there that I phoned for but its already sold so just wasting my time data and money Great there is an item a couple of blocks from my location but its not what I am looking for or its sold but seller has not removed it let me tag it so it does not po up in my search every time or give me the option back to see new ads OLX update sucks time and money wasting
Please revert to the previous OLX. Now l cant even operate the new crap. Its honestly raising my temper why you had to change the best advertisement platform that has ever existed to one that no one had a clue what the crap is happening. At this point Gumtree is far better than OLX.
The new OLX honestly pisses me off because its honestly rubbish compared to the one before.
PLEASE GO BACK TO YOUR PREVIOUS SITE, THE NEW SITE IS COMPLICATED, NON-USER FRIENDLY AND IS A PAIN TO WORK WITH.
Have you still not got it. Your current system is zonked out.
Are you using some kind of idiot system to keep ads current? The only people who know what and how they want to sell are the sellers themselves, not some person in a cubicle with an "algorithm formula". For managing ads. GET REAL!
You guys took a perfect working app and website and messed it up. Everything worked perfectly. Such a mission to do the search now. Will you ever consider the users opinions regarding this? It's really not user friendly. Revert back to the old one where we can use the search as usual and latest adds.
Everyday i have to go through the same adds. The location search, that's just wrong. I have not seen one good review about the new update. It seems that OLX staff is just encouraging people to use it. I'm a regular user of OLX and this is just bull, really.
So it looks great but that's it. Location search is a no no. I don't want to spend hours scrolling through last weeks adds. The old one showed all the new adds first, and the search option for all provinces was the best.
I don't see the new update anywhere near success. You have failed with the update completely. And last but not least the favorites, why why why? I don't like to struggle with a app or website. Where should i get the degree to operate this App and Website?
Bad bad bad guys.
Yes please bring back old olx new one crap complicated to use now it limits you to search whole country you guys down graded
Olx used to be easy to use with lots of information about the sellers and also easy settings to either find what you're looking for or browse in your area. None of this is straightforward anymore. Its actually a stressful experience using OLX now - I will find another place to search for stuff and you scammers and human traffickers can stay on OLX
OLX removed their seller feedback system, making buyers clueless about the previous transactions of the seller. Whether the seller is satisfying or not, or a scammer. Scammers are so free to post copy-paste product photos. I can't accept that I am not able to write bad review on a service provider that doesn't do much what I paid for.
It so easy to sell the things you don't use any more. Great website with so much items to choose from.
OLX was better before, now is losing its qualities.
As long as you will just post free ads it ok, but be aware when you want to purchase the so called GOLD to boost your add.
Whether you do it through Gcash, Cebuana or whatever.
I pad for the add at cebuana, with a receipt, to boost my add, it is now going to two weeks they have not boosted my add.
First they started giving some excuses that my payment was not received, i proved them wrong y proving the receipt, now they jump to another excuse that they have a bug in their system.
A bug for almost two weeks? Are you proving that your system is not secured? Before you take peoples payments you should prove that their payment is secured.
I used to pay to boost my adds, used to be a loyal olx customer, but they turned me into a disappointed customer i wish they will have a better competitor
Quiker is better than olx,,,, why. I will tell you,,, few days back i have uploaded a 24 used item add on olx none of them went to sold... but after few day i upload just one item on quiker within 2 hrs i sold my product
Olx is a very good for selling or buying things. I had bought a laptop from here. Olx has good staff, responded quickly even the people who are concerned with the things were very cooperative. Good to use olx.
