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Well so far I'm no impressed. I ordered my product back on April 27th and still no product. I wish I would've found this site before ordering as I don't think I would've placed an order. I called customer service today and they did say the product was coming from the UK. Once I receive I will compare the packaging but I think I'll return the product anyway and try to get a refund. I live out in the country and I don't want to take a chance of my dogs getting fleas or ticks.
Ordered over $100 worth of Frontline for my two dogs and am still waiting. They were quick to process the creditcard, but never respond to my emails. As to my phone calls, I get the same answer... within 24-48 hours! It's been three weeks and flea and tick season is in full swing while we wait, and wait... and wait. Wish I had seen these comments before I ordered! Never, never again!
In a short span of time, you guys have saved me so much in my pets medications. I have 9 cats and keeping them healthy means big bucks. Just wished I had found your website before. Thank you for low prices and effective medications, plus you have such wonderful people working for you, very friendly and helpful!
I have ordered many time and don't care if it comes from a different place other than the U.S. as long as it is effective and safe, not to mention that I always receive my order on time. Good going okpet!
I've tried several online pharmacy and nothing beats the prices with okpet, I must say i have read bad reviews about this company but have never experience any problems with my orders.
I enjoy ordering from this company, not only does their representative make you feel secure but i get to save so much with my pet's medication.
Best quality customer service i ever dealt with. Good job!
Quality product with affordable prices. Keep up the good work!
Service and pricing is awesome! Helpful customer service!
I must admit that after reading these reviews I was skeptical to use OKPet to buy medication for my beloved lab's heart condition. However, the best price eventually won me over and I couldn't be happier with the results. Quick shipment, great product and friendly service. I'm sorry that some of you weren't satisfied with OKPet, but I couldn't recommend them more based on my experience!
All of the above! Ordered Advantage flea product a month ago. When it didn't arrive on time I called and was told because of the BAD weather the shipping company was backed up and deliveries were running late. ( Incidently the day after I placed my order I received an e mail confirmation my order had been shipped). It has been a month now and I called them again. This time they told me the order was coming from the UK and the hold up was because of national security inspections. At the end of conversation the woman said my product was being shipped today.? This company is a fly by night RIPOFF. I've always checked out a company before ordering and have never had a problem. I guess I got lazy and stupidly began to believe most companies are honest. I'm contacting all my email friends to tell them that before they purchase anything on line to go to SiteJabber and check the seller company out. Never assume anything
ORDERED FOR THE FIRST TIME. NO WHERE WAS IT MADE CLEAR THAT THE PRODUCT WAS COMING FROM OVERSEAS. OCEAN CONTAINER TRANSPORTS ARRIVE FASTER THAN THE ORDER I HAVE YET TO RECEIVE. CALLED AND WAS HANDED A RATION OF BULL AND EXCUSES. MEAN WHILE HAVE A SERIOUS FLEA PROBLEM WITH NO RELIEF IN SIGHT AND FROM THE MULTITUDE OF REVIEWS IT SOUNDS LIKE WHEN AND IF I EVER GET THE ORDER IT PROBABLY WILL NOT BE THE AUTHENTIC ADVANTAGE I ORDERED. WHEN WILL THE FEDERALS KICK IN AND PUT A STOP TO THE INTERNATIONAL MAIL ORDER VAMPIRES. LIKE ANYONE IN THIS ECONOMY HAS THE MONEY TO GIVE OUT TO PLACES THAT DOES NOTHING TO PROVIDE JOBS ETC IN THIS COUNTRY.
They sent me email stating that they had shipped my order on 12/29. It is 01/22 and I still have not received product. Emails to them have been returned as undeliverable. As my current credit card bill is due on the 24th I am going to contest the charge and I frankly have no interest in trying to work with them on rectifying this
DO NOT ORDER FROM THIS COMPANY.
Ordered Frontline for our dogs from this site, great price but the product seems fake, and comes with arabic or some foreign language labels all over the box. I highly doubt the product is real. I have been using Frontline Plus on my dogs for years and never had a problem with fleas, started using the Frontline I got from OkPet and it definitley does not work. Company refused to give me a refund or exchange! Such a scam! No where does it say on their website that they ship their products from another country.
Though the website doesn't mention that the products are coming from New Zeland (not Australia as someone else said), the products are the same. I have used them several times - the first time I complained about how long things were taking and threatened to cancel my order. The second time, things came quickly. The packaging is different (no other country uses the measurements the USA does) but that's to be expected.
The products I ordered worked just fine and I compaired the ingredients to a American package - it's the same thing.
I normally do not write reviews, and in general am an easy going person that doesn't get upset over little things, but this is really overboard! I ordered frontline for my dog exactly a month ago from today, and I still have not received it! Seriously? I called them several times, and they've been saying that it got held at customs, and that I should receive it soon. Today they said that if I do not receive it in two days, they will reship it. Finally I asked for my money to be refunded. Interesting how long this will take now?! I will not order anything from this company ever again! I do not recommend this to anyone! I asked what could they do to make up for this long waiting period? All they offered was to reship the ordered item. Are you kidding me? That's the best you can do after the customer waited for the purchased item the whole month and still haven't received it? There are no words for this kind of customer service!
I ordered from this sit two weeks ago, have not receved my frontline yet. The okpet.com site page is no longer active. Have tryed to go on their site for days its no longer there i don't have a number to call them i feel i got ripped of. Now reading all the reviews i wouldn't put it on my animals anyway. Sad i am a low income single parent i baught from them because it was afordable, guess i lerned my lesson and my kittys will be getting baths their not happy with this company an neither am i
I ordered Frontline Plus 6 applications for $59.00. This is false advertising. They sent me something in another package that resembles Frontline but it is NOT Frontline. I'm going to report them to Frontline. I'm sure Frontline doesn't want counterfeits of their products being sold in the U.S. I assumed I was buying a U.S. product from a U.S. company. These people should be shut down.
Hopefully I read the reviews before buying anything from them. I was thinking on buying some frontlline from them, but the price was too ship, so I decided to check the reviews first. Then I found this web site and saw all these horrible reviews. Thank you guys so much for letting people know how they work:-) Fortunatelly I did not buy anything from them and I am happy for it!
Yet another victim its looking like to OKPET.COM... has been 13 days since i orderd my 1 55+ frontline plus flea for dog and 6 doses of the cat frontline plus spending nearly 80 dollars and called in today to check on my order and she says its comming from the UK, which raised some red flags. So i began to search websites about OKPET to find this one with everyone having the same issue, and now im going ot get FAKE MEDICINE? This cannot be legal and is there anyone out there who can help? So now i have to mail it back to them and wait for a credit to my account... WORST SCAM EVER DO NOT SHOP FROM THIS WEBSITE <
