OffiMart

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India
1 review
0 helpful votes
Follow Dr Ziaul H.
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Not good at all
April 21, 2024

Plz avoid offimart,they don't have contact number,only email,which they respond whenever they wish,shipping takes lots of time and customer care support is zero.

Date of experience: April 20, 2024
India
1 review
0 helpful votes
Follow John B.
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Placed order with 5 items mid-Oct-'23. Received the order within one week, but with 1 item missing. No response to multiple queries, via email or on the support chat on their website. The order page on their site shows order as completed, when it actually is not complete. Also, I can't find a phone number on their website or on the invoice, though that should not be an issue since all order related communications have been via their website offimart.com or through email.

Date of experience: November 6, 2023
India
1 review
0 helpful votes
Follow Adhithi -Aplus Boards g.
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Good Website - Prompt Delivery
October 8, 2023

I had a good experience with offimart. I have bought here five to six times here. Except once and all other times they have delivered promptly.

Date of experience: October 6, 2023
India
1 review
0 helpful votes
Follow Sriram S.
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Poor or no customer service
September 26, 2023

I made a prepaid order for HP cartridge on 5th Aug 23. It took 2 weeks to get a tracking id from Delhivery. After 3 weeks follow up the courier confirmed the package is lost in transit. Still following with offimart for a refund. A punishment for encouraging home grown online business. God save India!

Date of experience: September 26, 2023

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India
1 review
0 helpful votes
Follow Madhu M.
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Don't trust this seller
September 18, 2023

Don't trust them it's a fake nd fraud company I bought one product 780 Rs I am messaging them nd asking about my package still no reply it's been 9 days still no message from them they will eat our money don't buy

Date of experience: September 18, 2023
India
1 review
0 helpful votes
Follow Varun B.
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I ordered a few items but only a partial order was shipped. I have emailed them and sent query on whatapp, however, no response and no refund till date.

Date of experience: August 31, 2023
India
1 review
0 helpful votes
Follow Alekh K.
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Worst service
August 26, 2023

They cheat by providing dublicate non branded items.
They send me less items. I ordered 5 items but they only send me 4

Date of experience: August 26, 2023
India
2 reviews
4 helpful votes
Follow Mark D.
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Scanmers
November 8, 2022

I bought last week German pencils for 650 rupees, it never arrived, no one answer the phone and reply emails. I going to consult a lawyer of my company and I hope these online store close forever

Date of experience: November 8, 2022
India
1 review
1 helpful vote
Follow ABHIJEET S.
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I had ordered from the website and did full payment on 07/07/2022. But till now the item's showing unshipped. There's no customer care team and no way to contact them. Beware of looters like this.

Date of experience: July 12, 2022
India
1 review
0 helpful votes
Follow Ravo J.
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No response of mail
June 25, 2022

My amount is deducted for product I ordered but no tracking id still I get and no response of mails and no costumer helpline number work all number are not in usr

Date of experience: June 24, 2022
India
1 review
1 helpful vote
Follow Taru S.
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Didn't ship my order
March 17, 2022

They are scammers. Somebody file a case on them. Don't order from here. I ordered but then no reply to mails and their chat box is useless no one replies. Please boycott this site.

Date of experience: March 17, 2022
India
1 review
2 helpful votes
Follow J S.
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No response, no refund
October 7, 2021

We had placed and order on 10thAugust 2021 and paid the full amount.
Till one week no reply nor on email or even on one contact number provided on site and later reply that product is in transit and within few days with some reason cancellation of product.
After many mail trail only received reply that money will be refunded to same mode from which was done, but till today no action.
It's been 2months.

Date of experience: October 7, 2021
India
1 review
2 helpful votes
Follow bharat r.
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I have placed order but they didn't sent me any email or text sms saying order confirmation after long time... No way to access my account order details. Not allowed to log in. No otp on mail. No email response. Kindly help me get my order or refund otherwise I'll complaint it in consumer court and cyber cell

Date of experience: August 10, 2021
India
1 review
2 helpful votes
Follow R B.
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Loot money makers
July 27, 2021

Order placed 20 7 21, till now no correspondence on when it will arrive. Went to a neighboring store purchased same product same brand at rupees 10 each got 5 pcs and completed my work at rupees 100 whereas same product for 3pcs offimart charge d me 185 rupees. Even a blind man will say it's outrageous amount for same products locally available for less. Never buy from such cheats again. People like them make trust impossible.

Date of experience: July 27, 2021
India
1 review
2 helpful votes
Follow Aashish J.
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Worst company
June 25, 2021

Worst in terms of payment, please don't supply any stock. Payment pending from last 6 months. No response from company.

Date of experience: June 25, 2021
India
1 review
0 helpful votes
Follow Sushmita D.
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Unable to track order. Not shipped
June 13, 2021

My order is not shipped its been a week. There is no provision to track on the website. Also the phone number doesnt work. And for emails theya re not responding. I have placed orderfor around 3k. If there is no transparency it is difficult for customer to wait since so long.

Date of experience: June 13, 2021
India
1 review
2 helpful votes
Follow AMRITA M.
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WASTE OF TIME AND MONEY
April 19, 2021

I ORDERED FEW STUFF WEEKS AGO AND ITS STILL NOT BEEN SHIPPED EVEN AFTER TWO WEEKS LATER. AND THEY ARE NOT EVEN ANSWERING MY MAIL. SINCE ITS A PAID ORDER I DONT KNOW WHAT ELSE I CAN DO TO REACH THEM. THE CONTACT NUMBER PROVIDED ON THE SITE DOESNT WORK. ITS A BAD BAD BAD BAD VERY BAD SITE AND WORST CUSTOMER SERVICE. MOST OF THE GOOD PRODUCTS ARE ALWAYS OUT OF STOCK. THEY DONT EVEN BOTHER TO LET KNOW TO THE CUSTOMER IF THERES ANY DELAY OR ANY REASON. ITS A NIGHTMARE.

Date of experience: April 19, 2021
India
1 review
0 helpful votes
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Too Expensive
February 11, 2021

Charges are more for Delivery than actual products worth. Courier providers are non responsive and rude!

Date of experience: February 10, 2021
India
1 review
0 helpful votes
Follow Sriram R.
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Very Good service
December 27, 2020

I ordered for Reynolds 040 Bold by 25th december 2020 and by 27th december 2020 morning i recieved the product... Very Good service done by Offimart and Delhivery also... Thanks...

Date of experience: December 26, 2020
India
1 review
1 helpful vote
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Received Refund
December 15, 2020
Updated review

They have refunded the Full Shopping Value after my strong review, so updating the comments. Still they need to view their Refund Policy.

Date of experience: December 14, 2020
Pathetic Customer Service
December 10, 2020
Previous review

They just dont have a refund policy if the item purchased by you is different in specifications from the one you ordered for. I have received the Pierre Cardin Open Ceramic Roller Refills. These are not up to the mark.
1. It does not fit into my Pierre Cardin Pen. Its Plastic head (Blue one) is thicker than the original one.
2. Its an ink filled refill, whereas my original refill is sponge/Felt type.
I sent them e mail on 30th Nov but till date they have not responded. Nobody pics the phone.

Date of experience: December 10, 2020