Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Octotasker

Octotasker

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Octotasker?
grey stargrey stargrey stargrey stargrey star

Octotasker Reviews Summary

Octotasker has a rating of 4.2 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. Octotasker ranks 4th among Outsourcing sites.

service
13
value
13
shipping
3
returns
4
quality
11

We monitor reviews for authenticity

Jamaica
1 review
3 helpful votes
Follow Trishawn B.
Unfollow Trishawn B.
Share Review
Report Review

I first heard about Octotasker in the summer of 2023 (a friend had told me about it). I applied for a position, got placed with a client, and had a great experience working with them for quite some time. However, that client ran into some issues and was no longer able to pay their employees, so there were layoffs. But the thing that really impressed me was how quickly octotasker stepped in. They found me another great client almost immediately, and I've been with them for over a year now. That kind of reliability says a lot about how committed the company actually is. I'm really grateful for their support throughout the whole process. They're always communicative, understanding, and genuinely care about their people. I absolutely love working with them and can't recommend them enough!

Date of experience: April 10, 2025
South Africa
1 review
4 helpful votes
Follow Noella B.
Unfollow Noella B.
Share Review
Report Review

Unprofessionalism
February 2, 2025

I recently applied for a job posting and was thrilled when my CV was shortlisted. I was then invited to submit an introductory video, which I promptly completed and sent in. Following this, I was scheduled for an interview with Vjosa Jones, which I confirmed via email.

Unfortunately, on the day of the interview, the interviewer failed to show up. I reached out to Vjosa Jones and the HR team via email, but my messages were met with complete silence.

This experience has left a sour taste, highlighting a concerning level of unprofessionalism.

Date of experience: January 24, 2025
Maryland
1 review
1 helpful vote
Follow Jessica R.
Unfollow Jessica R.
Share Review
Report Review

Was referred to a few people in the agency space. Was able to get us a rockstar in less than 3 day. First day Sarah booked 8 appointments.

Date of experience: December 27, 2023
Massachusetts
1 review
3 helpful votes
Follow T J.
Unfollow T J.
Share Review
Report Review

Octotasker exceeded my expectations in building an exceptional team of appointment setters. Their professionalism, efficiency, and ability to provide quality candidates were outstanding. The results speak for themselves, and I highly recommend their services to anyone seeking top-notch recruitment solutions.

Date of experience: October 11, 2023
Mexico
1 review
1 helpful vote
Follow Ugo M.
Unfollow Ugo M.
Share Review
Report Review

Working with this team has been an absolute pleasure! I cannot express enough gratitude for the outstanding experience I've had. From start to finish, they have demonstrated unparalleled speed and clarity in their processes.

The team's efficiency is commendable. They waste no time in delivering results promptly, which is crucial in today's fast-paced environment. It is evident that they prioritize their clients' needs and work diligently to meet and exceed expectations.

One of the standout aspects of this team is their exceptional clarity. They communicate effectively and ensure that all steps of the process are easily understood. This transparency eliminates any confusion or ambiguity, allowing for smooth collaboration and a clear understanding of the project's progress.

Moreover, I want to extend my heartfelt thanks to the entire team. Their dedication and professionalism have left a lasting impression on me. Their promptness, coupled with their transparency, has made my experience with them truly remarkable.

I highly recommend working with this team to anyone seeking a reliable and efficient partner. They are undoubtedly the epitome of excellence in their field. Once again, thank you to the entire team for their outstanding work. I am incredibly grateful for the opportunity to collaborate with such a remarkable group of professionals.

Date of experience: June 9, 2023
North Carolina
1 review
3 helpful votes
Follow djrmarketing g.
Unfollow djrmarketing g.
Share Review
Report Review

Found us a great VA
May 26, 2023

Daniel and Vjosa have been a pleasure to work with, every step of the process they helped us find the right person for the job, and went above and beyond getting cold calling training specific for our industry niche. Things took a bit longer than expected because of our specific requirements, but we were kept in the loop the whole time. Highly recommended!

Date of experience: May 25, 2023
West Virginia
2 reviews
4 helpful votes
Follow wmkeister A.
Unfollow wmkeister A.
Share Review
Report Review

I have worked with this company now going on 6 months. They are extremely knowledgable and have essentially the best english speaking VA's I personally in my 15 years of hiring overseas have seen.

There crazy intense vetting process ensures that the VA's are top notch.

Don't get me wrong though, they are definitely expensive, but they are so worth it. Would you rather spend $5,000 on bad hires or a few hundred on ensuring you get the best of the best...

Don't make the mistakes I made and try to figure out which VA is going to deliver. Spend the couple dollars and get one that can actually do what they say.

Date of experience: May 22, 2023
Massachusetts
3 reviews
7 helpful votes
Follow Nicole M.
Unfollow Nicole M.
Share Review
Report Review

I came to * and paid for 3 VA placements. The first set of 2 he tried to send to me - one didn't even show up and one left after a half day never to be heard of again. Neither of them ever did any actual work for me. He got 3 more weeks later. Two of them said they had issues with the pay, one of the two couldn't work the hours I'd laid out that was made known to Octotasker multiple times, she also had another job and couldn't work full time. So now it's 50 days later and I have 0 candidates. I asked for a refund. I was very very patient with them through all of this. They declined, stating "We do not work for free"... that's fine, however if you don't place me with candidates I paid for, its FRAUD. I paid for a service, it was not fulfilled. I have no interest in working with a company that continues to waste my time, and can't find 3 people to work.

They always had excuses. Saying anyone that doesn't want to work will make any excuse. Well isn't it your job to weed that out in the hiring process? That's WHY I hired you - to deal with that. I have never had this many issues hiring on my own. I would never recommend them to anyone, unless you want to be out money and not get any of your roles filled.

*Personal information redacted by admin

Date of experience: August 12, 2022
Virginia
1 review
4 helpful votes
Follow Leonard G.
Unfollow Leonard G.
Share Review
Report Review

After meeting the owners and going through their sales pitch, they severely over-promised and under-delivered. * talks a big game upfront, but failed to provide a trained VA in a timely manner. We were promised a VA within a week, and didn't receive one until after we complained about a breach of contract. That is, they never provided a trained VA, they never went through the contracts, processes and expectations, and they continuously made excuses as to why the VA assignment was delayed.
More importantly, * went on an unprofessional tirade, personally attacking my partner with degrading and condescending comments about us. Furthermore, the first indication of shady practices was the requirement to wire transfer funds vice a credit card. At the "threat" of exposing them, they stated it was a termination of the contract, with no refund. HOWEVER, they deceptively scheduled a VA onboarding appointment the next day and sent us their SOPs, to present the appearance of contract fulfillment. NOTE: This company is not listed on the BBB, which should also be an indication of their legitimacy. BUYER BEWARE!

* redacted by admin

Date of experience: April 16, 2022
GB
1 review
3 helpful votes
Follow Kader A.
Unfollow Kader A.
Share Review
Report Review

5* VA's
April 29, 2021

I used to use Upwork to hire freelancers but it became ever more difficult to find good candidates for my VA roles. The trouble is Fiverr and Upwork have no screening methods leaving me to feel like a recruiter rather than a business owner. For the same price Octotasker screened the candidates for me and provided exactly what I wanted.

I hired x3 and they are still with me now. One has gone full time and the other two are still freelancing.

Date of experience: April 27, 2021
North Macedonia
1 review
4 helpful votes
Follow Jermy W.
Unfollow Jermy W.
Share Review
Report Review

Octotasker literally provides Virtual Assistant Classes prior to hiring and it helped me land numerous gigs with their clients.

Date of experience: January 29, 2021
Texas
1 review
4 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Very Satisfied
January 16, 2021

Found what I needed to help my business through Octotasker. The owner of the company was very excited to help my business. Very professional and polite.

Date of experience: January 14, 2021
Nigeria
1 review
5 helpful votes
Follow Dare L.
Unfollow Dare L.
Share Review
Report Review

Excellent
January 14, 2021

Octotasker was able to get me a contract job and I got paid without any hassle. I must commend their good work and professionalism.

Date of experience: January 14, 2021
Honduras
1 review
5 helpful votes
Follow Jose R.
Unfollow Jose R.
Share Review
Report Review

Been working with Octatasker 1 month and it has been great! They are very good with helping you out as an employee and payment have never been an issue!

Date of experience: August 8, 2020
Jamaica
1 review
3 helpful votes
Follow Shanda M.
Unfollow Shanda M.
Share Review
Report Review

Best employeer
August 9, 2020

I am a employee at Octotasker and they are the best online employeers I come across. The management team is awesome and I would advice any and everyone to apply for a job at Octotasker.

Date of experience: August 8, 2020
Philippines
1 review
6 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Strict but Fair..
August 9, 2020

I've rolled with different BPO Companies that often exceeds promises from reality. Ideally, the clients are always right but not with Octotasker. Because here, they value people and always make sure to keep their employees' integrity and confidence intact and help them strive better by not telling what to do but by showing it.

Date of experience: August 8, 2020
Colombia
1 review
11 helpful votes
Follow Juan N.
Unfollow Juan N.
Share Review
Report Review

I have been working for the company for a while now, and have previously worked for the founder before. I have never had any issues with the company nor the clients we maintain. Like every company it has it's flaws, but eveyron in the company is focused everyday on improving and growing the company. I have always been treated with respect and have always been paid on time and accordingly. Professionally I have grown as a person, and have learned a lot while working here! For applicants and potential clients I can't recommend this company enough.

Date of experience: July 29, 2020
North Macedonia
1 review
9 helpful votes
Follow Vjosa J.
Unfollow Vjosa J.
Share Review
Report Review

Been working for this company for a few months now and can say I have never herd of anyone having any issues with payment among the staff. The company is not perfect there is some strict guidelines but if you are looking for a work from home opportunity and weekends off... this is the place to be.

Date of experience: July 29, 2020